4th Sem NMIMS Sep 2023 solved assignments last date is 29 Aug 2023

Research Methodology

September 2023 Examination

 

 

 Q1. Which type of research is used for identifying the problems in a business where no prior information is available? Nestle is launching a new product in field of ready to eat products. Develop a research plan to identify the opportunities from market. (10 Marks)

Ans:

 

Research Plan: Identifying Opportunities in the Ready-to-Eat Market for Nestle’s New Product

 

Introduction:

A complete research plan is vital to discover opportunities within the geared-up-to-consumer market for Nestle’s new product. This plan will assist Nestle in benefiting valuable insights into the marketplace landscape, client options, and potential areas for growth. Using research, Nestle can accumulate the necessary data to make informed decisions and tailor their product offerings to meet the market’s demands.

Concept & application:

The following research plan outlines the steps and methods hired for this purpose.

Research Plan:

  1. Objective: This study targets to pick out and compare possibilities in the ready-to-eat merchandise marketplace for Nestle’s new product launch. This study will provide insights

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Q2. Literature review provides an insight into the past studies and elaborates on the work done in a particular area. Conduct a literature review using 8-10 research papers on your area of interest. (10 Marks)

Ans:

 

Introduction:

 

Artificial intelligence (AI) has witnessed tremendous advancements in recent years, revolutionizing numerous industries and domains. As an AI language model, my interest lies in natural language processing (NLP) and its applications. This literature assessment goal is to provide insight into past studies and difficulties in the work done in NLP, specifically in language technology and understanding. By examining 8-10 research papers, these review goals to highlight critical concepts, applications, and future directions within the field.

Concept & application:

Artificial Intelligence (AI) has emerged as a hastily advancing field in latest years, revolutionizing numerous components of our lives. With its capability to imitate human

 

Q3. With the rapid advancements in artificial intelligence (AI) in recent years, natural language processing (NLP) has become one of the most exciting fields of research. Chatbots, virtual assistants, and other conversational agents have become increasingly popular as people seek more efficient ways to communicate with machines. One of the most significant breakthroughs in this field has been the development of large-scale language models such as GPT (Generative Pre-trained Transformer) by OpenAI. Chat GPT is the latest iteration of these models, which can be used to build chatbots and other conversational agents that can interact with people in a way that feels natural and human-like.

  1. Develop a detailed questionnaire to survey the consumer for understanding their experience with ChatGPT. (5 Marks)

 

Ans:

 

Survey Questionnaire: Understanding Consumer Experience with ChatGPT

 

Introduction:

 

Thank you for participating in this survey. We are interested in gathering insights about your experience with ChatGPT, a conversational agent powered by artificial intelligence. Your responses will be valuable in understanding how ChatGPT can be further improved to meet user needs. Please answer the following questions to the best of your knowledge and provide

  1. Identify 5 key areas where ChatGPT can be improved by doing a interview of 4-5 people. (5 Marks)

 

Ans:

 

Introduction:

 

With the rapid advancements in artificial intelligence (AI), natural language processing (NLP) has become one of the most exciting study fields. ChatGPT, evolved by OpenAI, is a big-scale language model that has garnered extensive attention for its ability to construct chatbots and conversational retailers that engage with human beings certainly and human in all likelihood. However, like any technology, there is continual room for improvement. To

Managing Business Process Outsourcing

September 2023 Examination

 

 

  1. BPO is often considered to be a high-risk project for an organization. Every organization will face certain risks that need to be evaluated and for which appropriate mitigation measures need to be determined.

 

List out the various risk factors involved in outsourcing of Call center for customer support process and digital marketing to a BPO for an Automobile manufacturing company. (10 Marks)

Ans:

 

Introduction:

 

Outsourcing has come to be expected for many organizations looking to optimize their operations and recognition of core skills. However, outsourcing unique business techniques, such as name facilities for customer support and digital advertising, to a business procedure Outsourcing (BPO) issuer comes with dangers. Within the context of an automobile production corporation, where patron pleasure and brand popularity are crucial, the risks associated with outsourcing name centers and digital advertising tactics need to be carefully evaluated and mitigated. This answer will discover the risk factors of outsourcing these

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  1. Contracting and contract management are the baseline for a successful BPO project to maximize value for your organization. Your organization appoints you to negotiate with a potential BPO partner for outsourcing of logistics and supply chain processes. How can you ensure that the contract reflects the best interests of your organization? (10 Marks)

 

Ans:

Introduction:

 

Organizations frequently flip to enterprise System Outsourcing (BPO) to optimize their operations and advantage a competitive part in the latest globalized and competitive business landscape. Outsourcing logistics and supply chain processes to a capable BPO partner can offer numerous advantages, such as value savings, operational performance, and admission to specialized expertise. But to maximize the fees for the organization, it is crucial to ensure that the settlement with the BPO partner reflects the organization’s best interests. This requires careful negotiation and agreement management to set clear expectations, decrease dangers,

  1. 3. ‘Paws & Whiskers’ (P&W) is one of the leading and well-known online pet stores that offer trendy apparel and pet-related accessories. They are well-known for their fast and secured delivery of pet products to their global clients. P&W was looking for a reliable and cost-effective service provider who could help them with email support services along with delivery-related support for their business. They were overburdened with the operations and wanted a service provider who could reduce their workload.

 

Considering the client’s requirements and business challenges, an BPO in India devised a project plan for the client. They initially started with a trial week to understand the scope of work and the types of customers we would have to handle during the project. The main aim of this exercise was to get rid of the backlog and understand the project to scale up.

 

They hired a highly skilled and experienced team who underwent a training program for 5 days which made them project ready. Each of the members was assigned a daily target to resolve the open tickets, which would be further delivered to the client’s portal.

Despite being a spike in the email volumes, the BPO was able to deliver the best quality services to the client. The client was not only impressed by the quality of the email support services delivered but also the cost-effectiveness of the entire project. They are now considering possibility of outsourcing a few more of their business processes.

 

  1. Which business processes could the company consider for further outsourcing? Justify you answer. (5 Marks)

Ans :

Introduction:

Based on the scenario, Paws & Whiskers (P&W) successfully outsourced their email aid offerings and delivery-associated support to a BPO in India. They were pleased with the results and now considering outsourcing unique business processes. Here are some ability processes that P&W could remember for further outsourcing:

Concept & application:

  1. Customer service: P&W can outsource its customer service operations to the BPO. This
  1. Would a strategic partnership be possible between the BPO and P&W? Justify your answers providing pros and cons of the decision. (5 Marks)

Ans:

Introduction:

A strategic partnership between the BPO and Paws & Whiskers (P&W) is possible and might advantage each party involved. Allow us to analyze the pros and cons of such a decision:

Concept & application:

Pros:

  1. Cost-effectiveness: Outsourcing business tactics to a BPO in India can regularly offer cost advantages because of the lower exertions fees inside the area. P&W, being impressed by the value-effectiveness of the initial task, can expect similar benefits using expanding the

International Banking & Foreign Exchange Management

Sept 2023 Examination

Q1) Recently, we have seen quite a volatility in exchange rates globally. Discuss the role of exchange rate regimes in international banking and their impact on foreign exchange management.   (10 Marks)

 

Ans 1.

Introduction

The exchange rate regime is a key framework within the world of international banking and finance, significantly impacting the dynamics of the global economy. Over the past few decades, the nature of these regimes has evolved substantially, reflecting the changing realities of global economic integration and financial flows. More recently, an unprecedented degree of volatility in the global exchange rates has been observed, bringing the topic of exchange rate regimes to the forefront of economic debate.

The exchange rate regime denotes the It is only half solved

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Q2) Our Finance market recently commented on India’s capital account. Explain Capital account What is the balance of payments and what is its significance in international banking.   (10 Marks)

Ans 2.

Introduction

The global economic landscape consists of an intricate web of transactions between countries, resulting from various activities such as trade, financial investments, or aid. Each of these transactions, no matter how small, impacts a country’s financial position in the international context. Understanding these transactions requires a firm grasp of key concepts like the balance of payments and capital account, which have a central role in international banking.

The balance of payments is an essential part of a nation’s economic health, allowing for an understanding of its financial

Q3) A. Discuss the various benefits and challenges of conducting cross-border transactions and the impact on international banking operations.  (5 Marks)

 

 

 

Ans 3a.

Introduction

Cross-border transactions, referring to the exchange of goods, services, or funds between entities located in different countries, have become a fundamental aspect of today’s increasingly globalized world. These transactions range from simple remittances sent by individuals to their families in their home countries to intricate financial deals by multinational

Business: Ethics, Governance & Risk

September 2023 Examination

  1. There is a growing pressure on business to behave responsibly towards the environment – according to you is this ethical demand & expectation? Justify your answer. Go through the Business Responsibility Report OR Business Responsibility & Sustainability Report (under directors/statutory reports in Annual Report FY2022-23) of ONE listed company (from List of NSE top 500 companies by market capitalization). Locate the Principle 2: Product Lifecycle Sustainability in the report and go through it carefully. Present an analysis of what the company is doing in your own words, to support your above answer. (DO NOT copy paste) (10 Marks)

Ans:

 

Introduction:

 

The growing pressure on businesses to behave responsibly towards the environment is an ethical call for and expectation. Environmental responsibility encompasses businesses’ moral duty to limit their poor ecological impact and contribute to its preservation and sustainability. This expectation arises from spotting the extreme environmental demanding situations facing the sector nowadays, including climate change, pollutants, deforestation, and aid depletion. In this context, agencies significantly cope with these issues thru their operations, products, and practices. In this analysis, we will study a listed company’s business responsibility report

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  1. Why is Risk Management one of the key and critical responsibilities of a company’s board and senior management? Explain with the help of an example the cyber security risk faced by the company, the potential impact of this risk on its key stakeholders and how did the manage/mitigate this risk. (From the FY2022-23 Annual Report of any ONE listed company from NSE top 500 companies by market capitalization – look in the Directors report under Management Discussion & Analysis) (This has to be a different company than the one chosen for Ans1)

Ans:

 

Introduction:

 

Risk control is a critical duty of a corporation’s board and senior control because of its capability effect on the company and its stakeholders. It involves identifying, assessing, and mitigating risks to guard the corporation’s belongings, recognition, and long-term viability. Organizations can decorate choice-making, shield against financial losses, and ensure enterprise continuity via efficiently managing risks. The increasing reliance on generation and digital systems has made cyber safety a widespread hazard that calls for cautious interest and proactive measures. This essay will explore the idea of change management and its

 

  1. a. You are heading a team of 15 members with 3 of them reporting to you directly and other 12 indirectly. It has been brought to your notice by the accounts team that one of you direct repartee is misreporting on his/her travel reimbursements by padding it up with false bills. How will you handle/resolve/address this situation? Construct your answer stepwise so that your juniors can learn from it.

Ans:

 

Introduction:

 

As a team leader, it’s far more critical to uphold integrity and ethics and promptly and immediately cope with misconduct. While the accounts team mentions that one of my direct reviews is misreporting journey reimbursements by padding them up with false bills, handling the situation somewhat, objectively, and professionally will become critical.

  1. What according to you are the 4-5 key contributors to building an individual’s moral character and why do you say so?

 

Ans:

 

Introduction:

Building an individual’s morals individual is essential for personal growth, social cohesion, and society’s ordinary nicely-being. Moral character refers to gathering virtues and values that manual someone’s mind, movements, and behavior in a morally upright and conscientious manner. It is the foundation upon which people make ethical choices and interact with others respectfully and responsibly. While several factors contribute to