nmims 4th sem april 2022 assignments

New Product Development and Managing Innovation

April 2022 Examination

Question 1. The current pandemic has forced most of the companies to come up with new ideas/products/way of doing business not just for sustaining in the market but to also take the challenge as an opportunity to create a competitive edge in the market. Since the pandemic caught us unawares and there is uncertainty till when it will last. Many companies have come up with lot of new ideas and have implemented the same. Pick up any industry of your choice and list down the different methods of generating ideas giving some examples of new ideas. You can consider a completely new product or an existing product that was tweaked to meet the current needs.  (10 Marks)

Ans 1.

Introduction

The current pandemic gives innovative ideas to open new business thoughts as clients adapt to the COVID situation. The impact of covid-19 is incredible, especially in the business world for the new marketers. Social distancing and work from houses have forced the eating places brick and mortar retail to increase revolutionary thoughts for creating business possibilities. Most corporations have followed new creative business thoughts and techniques to deal with the threat. Many Its Question only

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Question 2. List down the ideas that were shortlisted in Q.1 and explain the next steps you shall take so that the New Product is considered for development and commercialization in the market. Considering the present challenging situation, timing is very important and hence prepare a timeline map of all the activities. (10 Marks)

 

Ans 2.

Introduction

The effect of covid-19 is exquisite, particularly in the global business for the new marketers. Social distancing and work from homes have forced restaurants and brick-and-mortar retail to expand modern ideas for developing business possibilities. Most organizations have adopted new innovative business thoughts and techniques to deal with the threat. Various techniques and strategies have been followed through virtual advertising to convey clients’ self-beliefs and generate sal

Question 3(a). In the last one year, with outdoor playing limited, children have to turn to video games in a big way, not to mention the easy and cheap access to internet. Video Games are in existence for many decades now and has evolved a lot in the last few years.

a. Considering the concept of Product Life Cycle, where would you put the video games in their lifecycle? Explain each phase of the lifecycle and justify your answer with examples. (5 Marks)

Ans 3a.

Introduction

Children aren’t aware of this pandemic. The livelihood has been affected diversely. Children are much greater concerned about indoor sports than outside by staying at home. So, children suffer from mental disabilities,

 

Question 3(b). Giving examples, explain how are the video gaming companies evolving by new product development and attracting more consumers than ever before. (5 Marks)

 

Ans 3b.

Introduction

Video games have supplied a supply of leisure for youngsters and the youth. The online game zone is big and has grown appreciably at some point of the pandemic. Video games are reworking digital fashions. The improvements create and attract not handiest children however additionally

Lean Six Sigma

April 2022 Examination

Q1. It is imperative that for achieving Six Sigma levels for organizational excellence, the plan for the implementation process needs to be absolutely spot on. Taking a reference of an organization of your choice, highlight the concept a ‘Project Charter’ as a roadmap towards implementing Six Sigma techniques in the organization  (10 Marks)

Ans 1.

Introduction

In a project charter, a formal, often brief document specifies the project’s goals, how it will be applied, and who the stakeholders are; you outline its scope. It’s a vital part of the task planning manner because it is employed at each stage of its lifespan. To get approval from crucial mission stakeholders, you will want to present a brief evaluation of your project’s dreams, scope, and obligations in the shape of a charter. Before beginning, you have to summarize the excellent components of your Its Question only

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Q2. Considering the recent Covid-19 related pandemic scenario there is a significant pressure on pharmaceutical industries to meet process deadlines without compromising quality. Explain the significance of ‘control chart’s in this regard to ensure that process efficiencies are well within limits for the organisation  (10 Marks)

Ans 2.

Introduction

Manipulate charts are created for speed in industrial settings: Engineers can find the malfunctioning gadget and get the gadget back to generating high-quality items extra fast if manipulated charts reply quick to manner shifts, as proven in the discerning. Factory workers might not realize that a system is malfunctioning for an extended duration, which results in misplaced

Q3.  Assuming yourself as a strategic employee of an Automobile ancillary who has learned the relevant concepts of Operations Management & Quality Management, consider the following scenario. The management wants to consider implementing the best practices in the industry to match up to the demands of the Automobile industry which has again picked up after the economic lull period. You are required to consider and suggest the following for the implementation of these practices as soon as possible:

a Explain the relevance of Lean concept in reducing elimination of wastes in the current

existing setup to achieve process efficiency (5 Marks)

Ans 3a.

Introduction

Consistent with those methods, lean production is a central principle to take away waste. The lean waste consists of all three additives: time, material, and labor. In any business, waste is a considerable drain on profits

b. Suggest the initiatives that can be employed for improving the practices in the organization for achieving process excellence. (5 Marks)

Ans 3.b

Introduction

Groups should move their interest away from the maximum essential tactics and gadgets to get the most out of development programs. Lean is an essential part of decreasing cycle times by supplying sensible gear for figuring out and eliminating waste from operations. Six Sigma is a fixed of techniques and tools to

Insurance and risk management

April 2022 Examination

Q1. Insurance is a mechanism of transferring the risk. In accordance with the Insurance and Risk Management, please explain the given statement, giving the example for the same. (10 Marks)

Ans 1.

Introduction

The coverage and danger control specialization investigates the approaches corporations, organizations, and people might also employ to lessen the possible economic and nonmonetary losses related to unique risks. Such techniques include everything from classic financial products to even the most modern developments in business and policyholders’ economic making plans, e.g., risk financing Its Question only

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Q2. In the current pandemic situation, every individual should have an adequate health insurance over and above the health insurance given by the employer. Share the benefits of having adequate health insurance with reference to the given statement.  (10 Marks)

Ans 2.

Introduction

Some of the most used phrases are Lockdown, Quarantine, and Isolation during the pandemic levels. The world has sadly been contained in their houses. Containment zones were installation to make people aware about proscribing themselves to their houses. People did now not have the faintest concept about the effects the pandemic would convey along with itself. The places of work and the

Q3. Er. Ramnath is a renowned architect, and he runs his architectural firm at the heart of the city. He is doing quite big projects. In one of the projects, due to the misconduct of his contractor, who used to construct the projects as per Er. Ramnath’s directions, got collapsed. The owner’s total loss was around Rs. 1.00 Cr and other expenses were around Rs. 30.00 Lacs. The local authority has asked Er Ramnath to pay these expenses.

a. Which insurance will help Er. Ramnath to overcome from this financial burden? (5 Marks)

Ans 3a.

Introduction

Architecture is considered to be a career that is highly technical and calls for specialization. Like all businesses needed to cope with dangers, the structure is not distinct. It’s far with the assist of the architects that the clients’ vision is turned into truth. As per the case examination, ER Ramnath should look

 

 

  1. Explain the classification of Risk Covered in this insurance product. (5 Marks)

Ans 3b.

Introduction

All risks are an additional expansion of safety in the assets insurance measure to guard customers against the fraudulent interest of the private property and property breakage. Jewelry, apparel, camera gadget, and exercise device are only some examples. The ‘All dangers’ element refers to the coverage furnished

World Class Operation

April 2022 Examination

 

 

Q1. Differentiate between the various quality awards. (10 Marks)

Ans 1.

Introduction

Established companies do not appear to seek a blend between performance and fine. Efficiency refers to doing activities to reap the maximum yields at the possible bottom cost. The potential to achieve a goal is referred to as competence.

The

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Q2. Comment on KAIZEN with specific business applications. (10 Marks)

Ans 2.

Introduction

The eventual goal of business jobs is to reinforce efficiency while maintaining desirable quality. Many production industries are presently dealing with significant problems, stock degrees, high cost of production, and inability to satisfy customers’ possibilities. To live viable within the developing

3.a. Assume yourself to be an operations consultant, identify the various tools for establishing world class standards in operations. (5 Marks)

Ans 3a.

Introduction

First, it’s far a long way leading to study all of the tactics, together with their advantages and disadvantages. Analyzing the content is critical, and then approaching and carrying it out. Apart from that, it can be recommended to take a direction on a strategy that appears attractive.

Concept

 

3.b. As an operations manager, comment on the role of environment in world class operations.  (5 Marks)

Ans 3B.

Introduction

Natural habitat administration is becoming more crucial as customers, vendors, and the general network insist that companies decrease damaging environmental effects. It is natural for people to pick

International Banking & Foreign Exchange Management

April 2022 Examination

 

 

Q1. A Inc. and B Inc. intend to borrow $200,000 and $200,000 in ¥ respectively for a time horizon of one year. The prevalent interest rates are as follows:

Company             ¥ Loan               $ Loan

A Inc                        5%                      9%

B Inc                        8%                     10%

 

The prevalent exchange rate is $1 = ¥120.

They entered in a currency swap under which it is agreed that B Inc will pay A Inc @ 1% over the ¥ Loan interest rate which the later will have to pay as a result of the agreed currency swap whereas A Inc will reimburse interest to B Inc only to the extent of 9%. Compute the opportunity gain or loss arising out of this currency swap transaction. (10 Marks)

Ans 1.

Introduction

Companies need to go into various arrangements while elevating finance, sporting out foreign exchange transactions, and other varieties of regular business dealings. Those styles of transactions bring inherent risks in the shape of increasing interest fees, foreign exchange charges, etc. On these occasions, derivatives function as a treasured tool in managing and mitigating dangers. Derivatives may be of many forms, including forwarding contracts for interest rates, forward contracts for currency exchange, interest price futures, interest rate swaps, Its Half solved only

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Q2. On 30th June 2021 when a forward contract matured for execution you are asked by an importer customer to extend the validity of the forward sale contract for US$ 100,000 for a further period of three months.

Contracted Rate US$1 = Rs.71.87

The US Dollar quoted on 30.6.21

Spot                                Rs. 70.4800/Rs. 70.4900

Premium July                      0.1100/0.1300

Premium August                0.2300/0.2500

Premium September         0.3500/0.3750

Calculate the cost for your customer in respect of the extension of the forward contract.

Rupee values to be rounded off to the nearest Rupee.

Margin 0.080% for Buying Rate

Margin 0.25% for Selling Rate

Ans 2.

Introduction

Forward contracts are contracts entered using corporations with banks or exchanges for sporting out a specific transaction at an agreed fee on a future date. Those are much like every other settlement with the distinction that the settlement will be executed on a destiny date with expenses agreed among events in advance. These are the top primary shape of a derivative tool; those contracts are entered to hedge the danger of immoderate outflow or decrease inflow to the party. Outflows may be interest bills on borrowings, the Price of overseas vendors in foreign

 

Q3. The US dollar is selling in India at Rs.75.50. If the interest rate for a 6months borrowing in India is 12% per annum and the corresponding rate in USA is 6%.

  1. Do you expect that US dollar will be at a premium or at discount in the Indian Forex Market? (5 Marks)

Ans 3a.

Introduction

When one currency is traded for another foreign currency, it is called foreign exchange. The marketplace where currencies are traded as commodities is a foreign exchange marketplace. The worth of forex depends on that country’s economic role.

  1. What will be the expected 6-months forward rate and premium/discount for US dollar in India? (5 Marks)

Ans 3(b).

Introduction

Forward costs are the rates prevailing on a destiny date in the market. Calculation of exact forward quotes cannot be achieved as there’s no concept of destiny determination, but theoretical forward quotes can be calculated based on distinctive market factors; these could be interest

Global Retailing

April 2022 Examination

 

 

Q1. What strategy did Danon adopt for entry into the Indian market? What was the result?

Ans 1.

Introduction:

Our move to beverages and food that are based on plants reflects our determination to provide a greater variety of choices to consumers particularly the increasing number of people who are ‘flexitarians’ seeking for a variety of protein options, and those with diet restrictions or preferences. Our Brands. The new “Danone, One Planet. One Health” Company signature that was launched in 2017 reflects Danone’s vision at the top of its strategic goals that are both at Company level as well as for its businesses. In light of the current challenges in the present, and Its Half solved only

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Q2. Patanjali manufacturers of the toothpaste brand Dant Kanti is planning to enter the

international market expanding its presence in more countries? What should be their strategy?

Ans 2.

Introduction:

Patanjali Ayurved Limited (PAL) is headed by Baba Ramdev and its chief executive officer (CEO) Acharya Balakrishna, has established a high value brand for its products on its Indian market. The company is now looking forward to the next stage of growth. The competitions like Hindustan Unilever Limited (HUL), Procter & Gamble (P&G), Colgate-Palmolive, Godrej Consumer Products Limited (GCPL) and Dabur India Limited were launching new products based on herbs to compete with the PAL brands. Baba Ramdev was also concerned about

 

 

Q3. Case Study

The morning a ladle full of dosa batter makes it to a heated pan and then spirals from the middle of the pan to the outermost edge, emitting a fresh aroma that Indian immigrants in USA are quite familiar with, it leads to a fulfilling day. The man who replaced the timeintensive preparation for dosa with his readily available dosa batter making it possible for the nuclear Indian families to cook and grab a quick breakfast in the United States, where life is a rat race, is 66-year-old Mani Krishnan from India. Next to Nestlé’s 2-minute Maggi magic, his dosa batter sold under the brand called Shastha Foods became a staple in Indian kitchens across the US and Canada over the years. Celebrating World Dosa Day 2021, Travel Beats, a leading overseas Indian community portal by IndianEagle.com, offers a sneak peek into Tamil Nadu-born Mani Krishnan’s journey from rural India to America, from two grinders to a 35,000-sqft manufacturing unit, from selling hardware to making dosa batter. It was 1977 when he traveled to the US with a mind full of ideas as well as dreams, and joined his immediate family living in San Jose, California after graduating in commerce and following a short stint as an accountant in Mumbai. Before making his foray into the nascent Indian food market in the US, he ran an export business dealing in hard disk drives, motherboards, processors, etc. for 18 long years. After an initial success, the business hit the rocks following a bumpy ride for two decades. However, his passion to be own boss did not evaporate. Prior to exporting hardware products to IT businesses in India, he was hired for a routine job at a tech company in San Francisco – which he started disliking. With Indians migrating to the US and yearning for authentic Indian food there during the dot-com boom in the late 1990s, Mani Krishnan hit upon the idea of selling idli and dosa batter – which took shape in 2003. He mortgaged his house, the only thing he could pawn for the potential success of his new business idea. With his wife’s support, he started manufacturing, packaging, labeling and distribution of idli and dosa batter from home, in order to cater to the growing demand for easy-to-cook Indian dishes. Distribution of the dosa batter packs was the very first challenge that he faced. He went on to visit grocery stores in San Jose and request them to accommodate his product on a shelf. He even agreed to be paid whenever the product would sell. He had a hard time convincing the store owners about his compliance with the FDI guidelines right from manufacturing to labeling. Initially, Mani Krishnan’s dosa batter found space only in 10 stores. In spite of the best efforts he put in, the product made only 1,000 sales in the first year. By 2005, his brand, Shastha Foods, started gaining momentum as a household name in California. In 2006, the demand for Shastha Foods’ dosa batter rose in other parts of the west coast. Today, Mani Krishnan – the founder of Shastha Foods in the US – prides himself on distributing the batter to over 350 stores and selling four packets every minute. The launch of an online portal facilitating the booking of orders for and the delivery of dosa batter and other products gave the business a competitive advantage. Shastha Foods sold over 170 million dosa batter packets in the US and Canada over the past 17 years. A remarkable journey, indeed! However, Mani Krishnan – the king of idli and dosa batter in America – did not let his journey cease on achieving several milestones. Rather, he continues it through experimentation with varieties of dosa and idli batter, and the experimentation began at home. Today, Shastha Foods’ merchandise includes batter for multiple dosa varieties, such as oats dosa, millet dosa, brown rice dosa, and pesarattu. The need for variants is to increase the market share, to give a wide variety to the customers, to increase the sales by coming out with an American flavor of batter to gain more market share. He makes sure to take feedback from friends, families and colleagues before moving a product to a large-scale production. Most of his products, ranging from ready-to-cook packets to sweet boxes, sell like a hotcake on such festive occasions as Ugadi and Pongal in the USA.

  1. How did Shastha foods gain foothold in the American market?

Ans 3a.

Introduction:

Shastha Foods is a traditional Indian food company that distributes products that include ready-to-use Rice/Lentil Battersto various varieties of Rice and filter Coffee, Indian Sweets/Snacks, Papads, Pickles, Rice Mixes wheat flour, and many other Pooja products. We ensure that our products are of high quality and tasty, which will please every palate. We concentrate on

 

 

  1. What are the different variants of dosas? Why is the need for variants in the dosas and

idlis required?

Ans 3b.

Introduction:

An South Indian lover can find any restaurant that serves South Indian food. South Indian food includes many recipes like Dosa, Sambhar, Idli, Rasam, Thattai, and many more. You can enjoy them at breakfast, lunch and even at dinner. South Indian dishes take one’s tastes by the way they taste. The list of South Indian dishes cannot come to an end. DOSA is among the most delicious

.

Entrepreneurship and Venture Capital Management

April 2022 Examination

 

 

Q1. Write a business plan (executive summary) of your own entrepreneurial idea also suggest and explain what kind of financing would you prefer for the same and why?

Ans 1.

Introduction:

An executive summary is an introduction and a summary of the business strategy. It should outline your company’s mission and the issue it addresses, the target market, and the financial highlights. Executive summary is an introduction to and a summary of the business strategy. It should outline your company’s mission and the issue it addresses, the target market, and the financial highlights. An effective executive summary catches the attention of your readers and lets readers know what you’re doing and why they must read the rest of your business plan or Its Half solved only

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Q2. Rahul wants to start a restaurant (business). Suggest a business plan that he can prepare with help of business canvas model.

Ans 2.

Introduction:

A business model is a strategy to create an effective business. The model defines the company’s products and services as well as its marketing strategy as well as financial forecasts. The menu and the distinctive value proposition — what the restaurant offers its customers that no other restaurant can provide — are the most important elements of a restaurant’s business plan. The most effective business plans contain all or a majority of the elements listed below. Rahul is looking to begin by giving firstas a time restaurateur. They should review a variety of different

 

 

Q3. M/s XYZ bakers want to expand their business, due to competition they have of home

bakers and much more healthier options available they are finding it difficult to take

effective measures to sustain their business among competitors.

 

(a). What kind of innovation they should select so that they can be one of the most chosen brands of all others?

Ans 3a.

The introduction: Innovation can mean one major breakthrough, e.g. an entirely new product or service. It could also be a series of smaller gradual changes.  Introducing innovation can help you to:

  • Increase productivity
  • Reduce the cost
  • Be more than just
  • Enhance the value of your brand

 

 

(b) Do you think M/s XYZ can expand their business by using the franchise model?

What will you advice the company?

Ans 3b.

Introduction

The process of franchising your business is the expansion of your business within the franchise model. When a business is franchised, the owner of the business (the franchisor) gives their franchisees the right to use their brandand to work under the brand to manage their own division

International Logistics and Supply Chain Management

April 2022

 

 

Q1. A multinational consumer electronics company is planning its foray into Indian market and has forecast strong demand for its range of smart TVs. Help the company in its supply chain planning & suggest a supply chain strategy for its Indian foray

 

ANS 1.

INTRODUCTION:

Customers are increasingly demanding, very difficult to keep and costly to replace. Companies face intense competition from traditional powerhouses (current competitors) and new players (potential competitors), and must continue to find new revenue opportunities and new way to increase efficiencies in terms of reducing cost. Today more than ever, businesses depend on strategic relations with their customers and suppliers in terms of providing services to create value systems that will enhance competitive edge for all sides in the market. In effect, there is a

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  1. Explain the various factors to be considered while planning the logistics of an Indian tire manufacturing company that is embarking on its international journey beginning with tire exports to US, UK, Germany, France & Italy. Given the logistical requirements, which of these countries would you recommend the Indian manufacturer to start off with? Explain the appropriate choice of logistics strategy (in-house / 3PL / 4PL etc.) for your recommended market/s. (10 Marks)

 

ANS 2.

INTRODUCTION:

Factors driving logistics in the twenty-first century are focused on companies striving to  become more competitive and providing customers with added value in the supply chain. It is more complex and more demanding in a global market environment in comparison with a local domestic market whereby the logistic operator is usually very familiar with the marketplace and its constraints and opportunities.

 

 

 

 

  1. An Australian chain of specialty super-stores has traditionally sourced its products from within Australia. With increasing competition & consumer awareness, the chain wants to source & sell innovative products that would be unique for its Australian customers. It has identified China & South Korea as two potential sources of such products that can be marketed through its stores across Australia.
  2. Given that until now all the procurement was done domestically, what are some of the factors that the chain must consider while contemplating procurement from China or South Korea? How can the chain best facilitate such procurement on an on-going basis?

(5 Marks)

 

  1. What role will government agencies have in this process? Explain the related procedural aspects that the company will now have to additionally handle for such procurement. (5 Marks)

 

ANS 3(A).

INRODUCTION:

North American jurisdictions, tobacco products comprise the greatest portion of gross sales at convenience stores, between 25% and 35% Varying degrees of food and grocery supplies are usually available, from household products to prepackaged foods like sandwiches and frozen burritos. Automobile-related items-such as motor oil, maps and car kits-may be sold. Often toiletries and other hygiene products are stocked, as well as sanitary products

 

3 (B). 

 

Government agencies : India is emerging as a major destination for investments from non-Indian automobile and auto component multinational companies (MNCs). Global automobile manufacturers are streamlining their business processes by outsourcing non-core activities to lower cost countries like India. Cost is not the only consideration, but also the availability of skills in process, product and capital engineering. The basic cost of a car is likely to remain

 

International HR Practices

April 2022 Examination

 

 

Q1. Florence is the HR Director of an international retail company. Recently, it acquired another small firm in Malaysia. Now, she has delegated the task of expatriate selection to her team. As a part of her team, what factors will you carefully consider while selecting the most suitable candidates for this project? Explain these principles, in the context of an international retail company. (10 Marks)

Ans 1.

Introduction

There are a variety of things that HR can do to assist in with this process, such as: Set up informal introductions with colleagues prior to employees going on assignment. Encourage employees to utilize social media to establish relationships with their colleagues.

In many industries, the global perspective with an eagle’s view isn’t more a sign of success. It is essential to be competitive. Employers who work in other countries for strategic and operational reasons is now a common practice. PwC estimates that there will be a 50% increase in global Its Half solved only

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Q2. Simon is the best digital marketing professional of Walrus Industrial Equipment Limited, an American company. He has been selected as the Training head for managing the company’s new subsidiary in Switzerland. As the company’s HR manager, explain the various stages of pre-departure training programme that you will organize for Simon. Do you think this training is necessary? Justify your opinion.  (10 Marks)

Ans 2.

Introduction

Simon is the top digital marketing specialist of Walrus Industrial Equipment Limited, an American company. He was selected as the head of training for the new subsidiary of the company located in Switzerland. As HR manager for the company, as well as the Training and Skills development encompasses a wide range of arrangements and activities, which include formal and informal training and job-rotation, traditional classroom courses internal and external. outside training collaboration with e.g. colleges, competency mapping, (personal) development

 

Q3. The VP – HR of Augustus Engineering Ltd has decided to call a meeting of its HR department for debating over the best performance appraisal method for the company. The HR department’s opinion has always been divided between traditional and modern approaches to performance appraisal. Keeping the above scenario in mind,

 

  1. Explain any two traditional performance appraisal methods most suitable for an engineering company. Why did you choose these two? (5 Marks)

Ans 3a.

Introduction:

The employee performance appraisal is a method by which employers evaluate how employees performed their duties during a specific evaluation time. It is usually conducted semi-annually or every year.

It aids an organization in assessing the individual’s abilities, accomplishments and progress. Sharing with employees how they have contributed to the growth of an organization will make

 

 

  1. Briefly explain any two modern performance appraisal methods most suitable for this

company and why did you choose these? (5 Marks)

Ans 3b.

Introduction:

Modern Performance Appraisal Methods:

Management by objectives (MBO):Most of the conventional methods of performance appraisals are subject to the skewed judgements of raters. In order to solve this issue that Peter F. Drucker propounded an entirely new idea, specifically, the management of objectives (MBO) in

Employee Development and Talent Management

April 2022 Examination

 

 

Q1. Keyuri wants her organization to focus on potential appraisals. What could be the

reasons for carrying out potential appraisals? What techniques can her organization

consider for potential appraisal?

Ans 1.

Introduction:

Keyuri would like her company to concentrate on her appraisals potential The potential appraisal refers to the appraisal that involves the identification of the hidden talents and abilities of an individual. The individual may or may not know about them. Potential appraisal is a forward-looking appraisal that’s primary goal is to determine and assess the ability of employees to take on higher positions and responsibilities within the organizational hierarchy Its Half solved only

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Q2. Progressive companies ensure that the employee development climate in the organization is well created and sustained. Enlist the factors that contribute to employee

development climate.

Ans 2.

Introduction:

The process of employee development consists that aims to improve employees’ current capabilities and abilities and forming new ones that can help the company’s objectives.

The core of this definition are the following finer aspects of importance:

It’s not just about creating strategies for organizational L&D strategies.

 

 

Q3a. Define Process of Career Planning. Enlist the Merits and Demerits of Career Planning.

Ans 3a.

Introduction

The process for career Planning: Career Planning is the process by which an individual is focused on where they want to be in the future and is also known as self-evaluation. A proper plan is made by an individual to ensure an effective career path their lives. Planning is an ongoing process. It is essential to continue thinking about their career each time. They must

 

3.b. What is on-the-job training? How is coaching different from mentoring.

Ans 3b.

Introduction

What is a Coach?: Coaches are concerned about an individual’s performance in particular activities. They observe you as you work on specific abilities and identify areas where you can improve. They will provide feedback then practice again and repeat the procedure. The concept

Digital Payments

April 2022 Examination

Q1. Apple Pay is a mobile payment and digital wallet service by Apple Incorporation. It is a type of contactless payment service that allows users to make payments at all locations where contactless type of payment is accepted. It is a technology (Near Field Technology, NFC) that stores the card and bank details and pulls out the information at the time of payment. Discuss how the payment is made using Apple Pay by mentioning the major advantages of NFC and its areas of applications. Also, discuss the different security threats to NFC in these countries.   (10 Marks)

Answer 1.

Introduction

Each authority around the arena has been pushing toward a virtual financial system where the people can have more admission to their economic assets. Humans were ignorant about the seamless enjoyment they could revel in with the advent of digital payments. Moreover, it becomes irrelevant for people to hold heavy coins within the virtual global. It is the velocity at which the transactions can be made, and the entire procedure makes virtual payments the desired choice for human beings. The conventional techniques used to make fees are vulnerable to some Its Half solved only

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Q2. Digital Payments have become the most preferred mode of instrument for making payments of goods and services. It has also been observed that more than 80% of transactions have been done only through this mode only and this trend will increase in future as per the prediction by experts. There are variety of digital payment methods which are followed and used by different individuals as per their convenience. Considering the same scenario, discuss the innovations and future of Digital payments by mentioning any two innovative technologies which can change the entire traditional way of making payments digitally. (10 Marks)

Answer 2

Introduction

It has most effective been a depend on years for the reason that improvements made within the technical department and the shift inside the conduct of the purchasing sample of the consumers, fueled using the guidelines and techniques followed using the authorities, that has caused crucial adjustments in the world of digital transactions. Fintech has marked its upward push all around the globe, and with it, it has stimulated the methods wherein the standard want their monetary offerings to characteristic. Research and research have determined that more than 40% of the

Q3. Cryptocurrencies are always in news for one or the other things. Most of the traders are also looking forward and trying to gather more information in these types of currencies so that they can invest and mine them. The backbone of Cryptocurrencies are the Blockchain technology which is a type of digital ledger system that maintains the records of all transactions done in mining of these currencies. With the same perspective, discuss the following:

a. Discuss the features of blockchain which makes the complete management of cryptocurrencies transparent.   (5 Marks)

b. Explain the various layers in the stack of bitcoin blockchain. (5 Marks)

Answer 3a.

Introduction

It was back in 1991 that the concept of blockchain generation had arrived. It becomes gave the impression to be a technique of storing and securing records. But with time, it has evolved extensively and has emerged to be a public ledger, which numerous customers can utilize at an

Answer 3b.

Introduction

Blockchain has been the generation that has developed to be implemented in Bitcoin. To the marvel of many, Bitcoin happens to be one of the primary examples of blockchain. It might not be possible to create Bitcoin without blockchain generation. Due to the similar motive, the two

Strategic HRM

April 2022 Examination

 

 

Q1. Rita is the new intern at Total Wellbeing Multi-Specialty Hospitals. She has studied only Classroom training as a method for Off-the-job training. As a trainer at Total Wellbeing could take Rita through the any 6 training methods not conducted at the hospital but else where.

Ans 1.

Introduction:

Rita has been appointed as the new Intern at Total Wellbeing Multi-Specialty Hospitals. She has only studied Classroom training to prepare her for off-the-job training. Training is held in a specific location to be a training facility. It could be close to the workplace, or far from the workplace, in an educational center, or at a resort. Taking the instruction away from work place reduces distractions and permits trainees to pay focus on the subject that is being taught. However, off-the-job training courses may not offer the same amount of transfer knowledge to work like on-the-job training programs. A lot of people associate off-the-job training with lecture

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Q2. The New York Times published Equilar 200, which highlights the largest pay packages awarded to CEOs in fiscal year 2020. Such large pay packages should have which characteristics

Ans 2.

Introduction

The New York Times recently released its coverage of the Equilar 200, which highlights the most lucrative pay packages that will be awarded to CEOs during fiscal year 2020. This issue marks the 14th anniversary of Equilar’s collaboration together with The New York Times to examine CEO compensation among U.S. public companies with revenue of more than $1 billion. Despite a turbulent year for the world economy as a result of COVID-19, the increase in executive compensation were not halted like if the disease did occur. This is due in large part due

 

 

Q3. Byju’s acquisition of Aakash Educational Services in nearly $1 billion deal. Aakash Educational Services provides test preparation services for engineering and medical entrance examinations, board exams for schools, and many other tests through Aakash Centres. BYJU’S announced in September that it had seen more than 20 million students begin studying on its platform for no cost since the lockdown.

(a)What are the steps that are involved with Mergers as well as Acquisition?

Ans 3a.

Introduction

Byju’s acquisition of tutoring chain Aakash Educational Services Ltd (AESL) in an agreement that is cash and stock estimated at $950 million, completing the company’s biggest purchase. The most valuable edtech company in India has snagged the coding tutor WhiteHatJr in a $300 million deal during the outbreak last year. Byju’s purchase from AESL is also one of the biggest

 

Ans 3b.

Introduction

The merging of Aakash Institute with Byju’s is the most significant news in the world of education in the midst of the pandemic. News isn’t thrilling for the startup industry but it is for the entire market that is slowed down because of the pandemic-induced inactivity. BW Businessworld team speaks with JC Chaudhry, the founder and Chairman of Aakash Educational

IT Security and Risk Management

April 2022 Examination

Question 1. The financial company Capital One reported a massive leak of client information as a result of a database hack caused by a former employee of their cloud hosting provider,

Amazon Web Services.

The data breach was executed by a former Amazon Web Services employee who used a misconfigured web application firewall to get access to Capital One’s sensitive data. As a result of the incident, the records of over 100 million people were compromised. The leaked data included applicant names, phone numbers, addresses, social security numbers, and bank account numbers. What care should be taken when dealing with third party hosting of data?   (10 Marks)

 

Ans 1.

Introduction

Any developed organization constantly relies heavily on 1/3 parties for its benefit. Monetary companies, in maximum instances, usually preserve their employees’ statistics for themselves. As a result, in today’s age of online working, such information is most possibly leaked. As a result, employees fear losing their statistics. So it is seen that this 0.33 party is dealing with economic danger in numerous cases. For this, advanced programs were released in more than one field so that 1/3 of parties do now not should take risks. The likelihood of such records being

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Question 2. Write a brief on Intrusion detection systems based on the following points:

a. Difference between Network Intrusion Detection System and Host based IDS

b. Difference between Firewall and IDS    (10 Marks)

Ans 2a.

Introduction

The system typically monitors their work in a suspicious region through a traffic network. Such Intrusion Detection system networks can be similarly divided into two based on their presentation. “One is host-based intrusion detection system, and any other is network-based intrusion detection machine.” those two network systems are most suitable for figuring out specific instances.

Ans 2b.

Introduction

Different types of software are hard to provide security. This protection is provided through various networks. “The two maximum typically used software’s are firewall and intrusion detection device.” They each work like software or a system. The firewall can block the network

Question 3. 3. The COVID19 crisis has adversely impacted almost all sectors globally, with disrupted supply chains, country-wide lockdowns and organizations exploring the possibility of long-term and even permanent remote working. The Business Process Outsourcing (BPO) sector features contact center agents working from different locations and answering millions of calls every day. With the outbreak of COVID-19, China became the first country to ask these employees to work remotely, while others followed suit to contain the spread of the virus. The sustainability of these employees depends on multiple parameters, such as the ability to adapt to new working arrangements and the willingness to work across functions. Some key concerns faced by BPO organizations are data security and the impact on productivity due to either inadequate infrastructure at employees’ homes or the lack of supervision. Some other issues include difficulties in recording calls when working remotely and the exposure of personal employee data to clients. Organizations are taking several measures to ensure that the productivity of contact center agents is not adversely affected by working remotely. Some of these measures include regular touchpoints with employees and periodic updates as well as daily team meetings to review the status of work being executed using tools such as WebEx, Zoom and Skype.

a. Discuss the various IT risks associated with work from home and suggest possible remedies? (5 Marks)

b. Would risk management principles be applicable in COVID19 like unforseen pandemics? Justify your answer? (5 Marks)

Ans 3a.

Introduction

The problem of cold-19 has induced extensive damage in numerous international sectors. Therefore, the sectors try to take themselves forward through diverse modern methods. Employees within the industry benefit from working from home to provide some help. As a

Ans 3b.

Introduction

The problem of cold-19 has induced considerable damage in numerous sectors worldwide. Various initiatives and strategies had been put in place to guard themselves against such risks. Consequently, the sectors are trying to take themselves forward through exclusive modern methods. It’s far unstable for all employees to evolve to these modern strategies.

Digital Payments

April 2022 Examination

Q1. Apple Pay is a mobile payment and digital wallet service by Apple Incorporation. It is a type of contactless payment service that allows users to make payments at all locations where contactless type of payment is accepted. It is a technology (Near Field Technology, NFC) that stores the card and bank details and pulls out the information at the time of payment. Discuss how the payment is made using Apple Pay by mentioning the major advantages of NFC and its areas of applications. Also, discuss the different security threats to NFC in these countries.   (10 Marks)

Answer 1.

Introduction

Each authority around the arena has been pushing toward a virtual financial system where the people can have more admission to their economic assets. Humans were ignorant about the seamless enjoyment they could revel in with the advent of digital payments. Moreover, it becomes irrelevant for people to hold heavy coins within the virtual global. It is the velocity at which the transactions can be made, and the entire procedure makes virtual payments the desired choice for human beings. The conventional techniques used to make fees are vulnerable to some Its Half solved only

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Q2. Digital Payments have become the most preferred mode of instrument for making payments of goods and services. It has also been observed that more than 80% of transactions have been done only through this mode only and this trend will increase in future as per the prediction by experts. There are variety of digital payment methods which are followed and used by different individuals as per their convenience. Considering the same scenario, discuss the innovations and future of Digital payments by mentioning any two innovative technologies which can change the entire traditional way of making payments digitally. (10 Marks)

Answer 2

Introduction

It has most effective been a depend on years for the reason that improvements made within the technical department and the shift inside the conduct of the purchasing sample of the consumers, fueled using the guidelines and techniques followed using the authorities, that has caused crucial adjustments in the world of digital transactions. Fintech has marked its upward push all around the globe, and with it, it has stimulated the methods wherein the standard want their monetary offerings to characteristic. Research and research have determined that more than 40% of the

Q3. Cryptocurrencies are always in news for one or the other things. Most of the traders are also looking forward and trying to gather more information in these types of currencies so that they can invest and mine them. The backbone of Cryptocurrencies are the Blockchain technology which is a type of digital ledger system that maintains the records of all transactions done in mining of these currencies. With the same perspective, discuss the following:

a. Discuss the features of blockchain which makes the complete management of cryptocurrencies transparent.   (5 Marks)

b. Explain the various layers in the stack of bitcoin blockchain. (5 Marks)

Answer 3a.

Introduction

It was back in 1991 that the concept of blockchain generation had arrived. It becomes gave the impression to be a technique of storing and securing records. But with time, it has evolved extensively and has emerged to be a public ledger, which numerous customers can utilize at an

Answer 3b.

Introduction

Blockchain has been the generation that has developed to be implemented in Bitcoin. To the marvel of many, Bitcoin happens to be one of the primary examples of blockchain. It might not be possible to create Bitcoin without blockchain generation. Due to the similar motive, the two

Managing Business Process Outsourcing

April 2022 Examination

Q1. Too often, once a project is completed, management attention goes elsewhere and things revert to the way they were. Often the anticipated benefits are not realized or even audited to see if the goals were reached. If there were benefits, they are often not applied throughout the organization. Many pitfalls can happen when process improvement is attempted one process at a time. It is difficult to tell which processes contribute the most to achieving the business objectives or which process is the critical process to improve. Can business process portfolio management help in such situations and how?    (10 Marks)

Ans 1.

Introduction

To attain the full advantages of probably diverse BPM initiatives, there must be a continuing, organizational-wide commitment to review and quantify expected outcomes and leverage practical organizational structure. The solution is a techniques spectrum. Organizations often interact in positive continuous improvement, specializing in specific organizational methods that could or may not suit the company approach. Curtice defines BPM as little more than a substantial bridge management reaction that provides an extensive commercial enterprise

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Q2. India has been a preferred destination for outsourcing industry, thereby providing a boost to the economic growth of India in the last two decades. Companies from across the globe look up to the Indian BPO industry for reliable service for their business requirements. It has contributed to the service sector development as well as infrastructure improvements in non-metro location in India. The BPO industry, despite its impressive growth and global advantage, is facing several challenges and risks. These risks have a potential to slow down the Indian growth story. The cost advantage has been reducing due to increase in wage parity and other global destinations such as China, Philippines, Malaysia, Brazil etc. growing in reputation as low cost service delivery. BPO industry in India also faces, challenges with the high attrition rates, increasing use of Artificial Intelligence, process automation technologies, volatility of the Indian currency and global economic slowdown. The Indian BPO industry must mitigate the risks and challenges in order to realize its true potential.

In view of the current scenario, categorize the above risks into the people risks, technology risk and process risks. What would be your suggestions to mitigate the risks facing Indian BPOs.     (10 Marks)

Ans 2.

Introduction

The BPO business in India has already evolved dramatically in recent years because India is now the favored location for English-speaking countries worldwide. But, the advantage of commercial enterprise system management is substantial, each for the contractor and the telephone company. There are very few risks linked with that as well. In evaluating the risks that generally follow the BPO business as an entire, there seem to be specific risks involved with BPO work in the field, consisting of accounting, healthcare, telecommunications, biological

Q3. AL-RIFAT CallCenter, a leading healthcare BPO company based out of Gulf approached HumaraBPO with a requirement to improve their BPO process. The customer’s BPO division handles over a million customer calls every month, but their customer satisfaction levels were plummeting downwards. Even their CSAT was as low as 47%. Since the customer was a part of the healthcare industry, it was unacceptable for the company to find a low level of satisfaction from their customers. HumaraBPO’s role was to nail down the causes for the low CSAT levels and then to provide a customized BPO solution that would help the company’s performance to soar.

At the onset of the project, the BPO team at HumaraBPO decided to dissect the problem and get to the root cause. Through a detailed analysis, they identified some of the critical issues in the process that were affecting the customer’s BPO’s performance. The following were the requirements of the customer:

 There was a linguistic and cultural mismatch between the BPO’s personnel and the client’s customers. The client’s customer base was native Arabs while the BPO employees of the customer (5 male agents and 5 female agents) were not native Arabic speakers. This language barrier made it difficult for the employees to effectively address the culture-specific requirements of the customers

 There was a critical need to align the BPO support team with the standard processes that govern BPO functioning. The BPO team also required intensive training in BPO platform management

 The BPO’s turnaround time lagged over a period of 7 days in contacting their customers after discharge

 The support BPO team worked only 5 days a week (Monday to Friday) and only between 9 am to 5 pm. This posed a serious limitation for the customers who wanted to contact our client

 The customers wanted to make sure that they were talking to an Arab agent and would ask the BPO employees for their last name

 Female patients of our client would submit contact numbers of the male members of their family instead of their own

 The customer reach percentage was less than 2% After identifying the unique problems that were affecting our client’s BPO, they deployed one their best teams to implement a customized BPO platform. HumaraBPO’s skilled BPO team refurbished the entire BPO process of the customer by adopting the following measures:

  1. BPO Service Timings: they increased the support time span by a period of 4 hours. Next, they made the support center available from 7 AM to 7 PM. To match the working week of UAE, they decided to change the work days of the BPO to Sunday to Thursday instead of

Monday to Friday. Multiple shifts was also introduced to meet the time demand with WFM.

  1. Local BPO Agents: they hired a team of native speaking Arabs to eliminate the cultural

gaps.

  1. Support Infrastructure: they enhanced the infrastructure for the customer’s BPO center and included best-of-breed voice, email and internet facilities. This helped in substantially reducing the turnaround time of the BPO team.
  2. Value Added Support Services: they also offered a host of value added services, such as the following:
  • they extended the 24 hour call support for excess processing requirements during peak hours

·        The BPO agents were given customized ‘Last Names’ to suit the caller’s country

·        The DID number was masked based on the caller’s country

·        The BPO agents were given 20% hand-outs

·        Culture specific provisions were specially created to record rebuttals from the objections raised by the male family members of female patients

·        The BPO process of the customer was continuously improvised and enhanced based on Lean and Six Sigma methods

·        The database of the customer was always kept up-to-date

·        The BPO application was rectified periodically

Within a short time, span of just 2 months, they were able to present the following results

to our customer. From an unsatisfactory 47% the CSAT galloped to a whopping 85% –

87%.

The turnaround time was improved by 24%.

a What were the cultural challenges faced by AL-RIFAT call center and how were these

specific cultural challenges met by AL-RIFAT call center (5 Marks)

b What are the advantages of outsourcing call center operations of a hospital to a BPO like

AL-RIFAT call center? (5 Marks)

Ans 3A.

Introduction

The call center business is amongst the maximum strong, contributing significantly to Asia nations, including India, the Netherlands, Indonesia, and the Chinese. According to a survey issued via a significant organization, the overall price of call center operation amounts to. Whereas those figures paint a shiny photo for such customer service sector, there seem to be a \

Ans 3B.

Introduction

Companies don’t need to manage administrative duties whenever corporations outsource, providing professionals with more opportunities to provide good quality consequences. Outsourcing hospital services typically free healthcare providers’ time concentrating on medically targeted core capabilities. Outsource health center BPO services frees up healthcare

Services Marketing

 

April 2022 Examination

Question- 1. You stay in a semi-urban set up and near your house, medicine delivery is extremely unreliable. The medicine shops close around 9 PM and medicine availability becomes a challenge. You come up with a business plan to deliver medicines to all houses, (in the area) at no extra cost, 24X7. The challenge however is that companies like 1mg, Net  meds are already offering their services in the area. The advantage for you is the popularity of ordering medicine online is still not prevalent by the people in your area. You  intend  to  buy  the  products  from  the  nearest  retail  point  and  delivery  to  the customer with the help of, few delivery personnel that you will maintain. Do you think this is a feasible model? What are the challenges that you will face while setting this up, from a services perspective? How will you differentiate yourself from the competing firms?                                                                                                                (10 Marks)

Introduction

In the noted question, the person who faces numerous issues even as getting medicines after 9o’colck at night will leap forward using initiating a business plan to offer the doorsteps remedy facility 24*7 without taking any more costs. The semi-urban area already has the centers like 1 mg and net meds. Still, due to the lack of knowledge regarding the online facilities (on-line transactions, online orders), the people of that region aren’t secure in ordering the drugs online. The alternative people like him may also advantage from this. However, all the new ventures

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Question- 2. Salman goes to ‘Javed Habibs salon’ and Amir goes to ‘Lakme salon’. If you are an entrepreneur who wishes to open a salon, how will you differentiate your offerings vis a vis your competitors. You are also clear that you want to offer your services at a higher price point, where you intend to service fewer client base. You understand that your client’s time (for your business idea) will be a very critical component for providing a great service. How do you intend to manage the demand vis a vis the capacity? (10 Marks)

Introduction

In the mentioned question, the individual intends to open a salon and admires the renowned salons’ enterprise strategy, inclusive of “Jawed Habib” and “Lakme” because he has observed that the movie star personalities like Salman Khan and Amir Khan are relaxed in going to those salons. Thus, the person has been interested in following the previously cited business strategies to the song. Consequently, the record will discuss the business techniques of the person to compete with “Jawed Habib” and “Lakme.” To get right into a deep evaluation of “Jawed Habib”

Question- 3. Sundar wants to start a ‘C2C’ (customer to customer) model of food service. He has just passed out of his B School and the canteen food in his college was pathetic. Most of the days, he relied on Swiggy and Zomato for his meals. He realized that probably there is a need to have an option for customers to order it from home makers or families who would be interested in selling their cooked food to others. Sundar started off with his basic research and spoke to a couple of housewives who were willing. He got his B School classmate on board to design an app that would help customers order. While both started their work, he realized that there are two major problems in this service situation.  The first  problem off  course  is  bringing  awareness  for  the  services  and popularizing it among the people of his city. Another challenge would be to encourage home maker to enrol and encourage them to sell. This would be a major bottleneck as  most of the deliveries would be following a specific timeline and unavailability of a home maker would cost the delivery and customer. The second problem was the area of operations. The city in which he plans to operate is big, with lots of offices and student population. He chose on the student’s category primarily as his primary targeted audience. However, Sundar did not have any hard data to support his stand. Sundar therefore came up with three value propositions for his business.

•     Good quality food for students at a reasonable price.

•  Good discounts for students who are adopting a long-term association with his food service company.

•    Encourage home makers by providing them with the flexibility of number of days they would want to  work,  a wonderful incentive plan, pick up from their  home, faster settlement of their accounts and training to pack and promote their food.

Sundar is now charged up to get things in place and start off the venture as early as possible. He now needs to start working on the logistics, operations, service quality etc.

a. Does Sundar have all the information needed to choose students as the segment? Is he right with his decision? If you are his friend, what segments would you suggest and why?                                                                                                                   (5 Marks)

b. Is Sundar, approaching the issue of service offering, too quickly? Do you feel he needs to invest some more time designing the offering, as it could be more complex and deeper than what it apparently looks like?   (5 Marks)

Part- A

Introduction

At first, as a pal, I will deliver him a massive applaud for his modern technique. Due to the App, a massive quantity of students will get a chance to have home-cooked food at their hostels. Rather than that, a wide variety of homemakers can get the opportunity to earn money by

Part- B

Introduction

In keeping with my view, Sundar is diving into this rely right away on. Earlier than starting this new App, numerous factors need to be scrutinized. This includes the app that must come with rules and regulations to combat the upcoming boundaries. Furthermore, a settlement has to be

Tax Insurance and Retirement Planning

April 2022 Examination

Q1. You are the head of training and development in Tata AIA. Tata AIA has collaborated with elite institutes to create awareness on Insurance among these college students. As a trainer, explain the purpose, need, and benefits of Insurance using real-life examples. Also, explain the different kinds of Life Insurance products available in the market to the students. (10 Marks)

Introduction:

There is no doubting that understanding you and your loved ones are financially relaxed against various unanticipated circumstances can give you extra peace of mind. Existence’s uncertainties might arise at any time, including an untimely death or a medical emergency. Accidents or damage to your car, assets, or other gadgets are examples of these scenarios. Managing the financial results of these activities would possibly burn a hole in your wallet. You could use your financial savings or your family’s tough-earned coins. As a result, you and your family require

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Q2. You are a portfolio manager with JP Morgan Chase for HNI clients. Given the Covid 19, there has been too much volatility in the market, and your clients are dissatisfied with their portfolio performance. You have the responsibility of managing the portfolio of your 100 clients. What are the risk mitigation strategies you would adopt to avert the risk? (10 Marks)

Introduction:

Risks are present in nearly every important business choice, as we all realize. Even supposing choice-makers reject a possibility because it appears to be too unstable, that selection might be risky in and of itself. Being too cautious can also result in new markets not being sought, new items not being produced, or competitors are gaining apart and, as a result, having a thorough, data-subsidized plan in location to display and manipulate chance. Fortunately, today’s era allows companies to create risk mitigation measures to the maximum extent possible. Before any

Q3. Ruchika is your friend in her early 30s, and she does not know much about investment products. You are working as a financial advisor with XYZ firm. As her friend, it’s your responsibility to help her understand the importance of retirement planning

  1. How would you explain and convince Ruchika for Retirement Planning. (5 Marks)

 

Introduction:

Every retirement strategy is fantastic. Retirement planning is making preparations now for your destiny existence so you can also retain to pursue all your desires and targets on your very own. Setting retirement goals, predicting the amount of money you will need, and investing in growing your retirement savings are all a part of this process. In the end, you can have precise

Qb. What are the different aspects you would suggest Ruchika consider for Retirement Financial Planning? (5 Marks)

Introduction:

The technique of determining retirement income goals and the movements and decisions required to meet one’s desires is called retirement planning. Figuring out resources of earnings, predicting prices, executing a savings application, and dealing with assets and risk are all part of

Project Management

April 2022 Examination

 

 

Question 1. Consider a hypothetical project of conducting Annual Day in your university. In this context, explain how different Project Life Cycle Models can be considered. Write examples for each PLC Models in your answer and suggest which model will be the best suitable for this case. (10 Marks)

Ans 1.

Introduction

The yearly day in the college, like every other university, is held at the quit of the year. This had been a form of ritual for the past many years. The annual day is well known for two days as a minimum. That is when all of the students collectively for the time wherein they were beneath the steady celebration of the yr. During this celebration, the students and the university make loads of effort to carry fulfillment to this system and thus to make it extra thrilling for people to attend. The specific project existence cycle fashions may be used to plan

 

Question 2. India’s Road and Transport Ministry has taken-up various Expressway Road Projects in the country. One of the such project consist of following broad scope of work

  1. Constructing roads
  2. Constructing tunnels
  3. Constructing bridges over river
  4. Constructing flyovers and junctions
  5. Constructing convenient places (fuels stations, rest areas, etc.)
  6. Developing a solution for speed monitoring
  7. Finding suitable road material for areas in heavy flood zone

Prepare three types of project organization structures for this case. Evaluate and suggest the best suitable structure for the given project.     (10 Marks)

Ans 2.

Introduction

There are three types of organizational assignment shapes. They may be a practical, matrix, and projectized. Each undertaking structure framework is determined via the authority, the memorable roles, and the team members’ obligation in the organizational shape. The Indian street and delivery ministry have taken up the project, which incorporates the development of diverse roads and bridges in and around the country. Additionally, keeping updated on the elegant attendance has been a first-rate manner to improve the organization in many ways. The Its Half solved only

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Question 3. Answer the following questions.

  1. A project manager is struggling to  select  one  of the following three  options.  Use appropriate method to evaluate the projects based on the given information.

I: Initial investment

C1 to C6: Cash flow at the end of Year-1 to Year-6 respectively.

  I C1 C2 C3 C4 C5 C6
Project-01 Cashflow 20 5 5 5 5 5 5
Project-02 Cashflow 25 10 5 5 5 5 5
Project-03 Cashflow 30 10 10 5 5 5 5

 

Consider Discounting Rate as 8% per year.   (5 Marks)

 

Answer 3a.

Introduction

Consistent with the inquiry findings, the assignment supervisor is experiencing difficulty deciding among the three alternatives below consideration. Because it might be harder, the second project could better match its achievement. Purchasers have legitimate concerns about the product’s excellent, and they are eager to study whether or not or now not the company may be

 

 

Question 3b. India’s Road and Transport Ministry has taken-up various Expressway Road Projects in the country. One of the such project consist of following broad scope of work

  1. Constructing roads
  2. Constructing tunnels
  3. Constructing bridges over river
  4. Constructing flyovers and junctions
  5. Constructing convenient places (fuels stations, rest areas, etc.)
  6. Developing a solution for speed monitoring
  7. Finding suitable road material for areas in heavy flood zone

Prepare the Work Breakdown Structure for this project. (5 Marks)

Ans 3b.

Introduction

The roads and bridges ministry devised a piece breakdown structure for the mission they are currently retaining to ensure that people are operating on the undertaking each day and have time to rest. As a result of the use of this technique, the initiatives have been an achievement so far. I

Digital Marketing

April 2022 Examination

 

 

Q1. You are into selling of bed mattreses online.  Discuss the digital strategy impact factors with relevant examples       (10 Marks)

Answer 1.

Introduction

The virtual approach may be defined because of the technologies that can be used in business to enhance its overall performance within the market and to approach some excellent offerings to their clients. It facilitates in producing some new products and also reinvents the existing products. It usually presents the path an employer must take to create specific competitive advantages through superior technology. For enforcing this method, the organization wishes to broaden its enterprise fashions and introduce the new technology to similarly use in some Its Half solved only

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Q2. You are a digital marketing manager for an event house that specializes in bachelorette parties . Write an email for the same, that you want to send to the freshly procured email list.      (10 Marks)

Answer 2.

Introduction

In the current world, digital marketing is one of the crucial topics present. Within the international of globalization and the internet, digital marketing is one of the critical matters this is wanted for any business. Using modern technology is one of the critical things required in virtual advertising. This is a digital advertising company that specializes in bachelorette parties. The intention for this is to ensure a superb market wherein bachelors can experience their parties and the human beings round it may understand about it. As a virtual marketer, the work ensures

Q3. You are into the selling of beauty creams made out of herbs that you procure from local farmers to help them in their living.

a. Explain how will you use the 4P’s of a digital sales letter to attract clients      (5 Marks)

b. Design a search ad for the same      (5 Marks)

Answer 3(a).

Introduction

As the seller of splendor lotions made out of some herbs that might be being procured from the nearby farmers to assist them of their dwelling, the seller wishes to put into effect the 4 ps of virtual advertising into the sales to appeal to customers.

Answer 3(b).

Introduction

Designing a search advertisement for beauty cream promoting needs to put in force the 4 ps of the marketing because it will consist of all the essential elements for marketing a product. Further, the layout will encompass a few fundamental rules for developing a website for

Marketing Research

April 2022 Examination

Q1. Take the mobile handset category for Android phones in India in the price range of Rs.15000 to Rs. 20000. Choose a leading brand in the category and analyse its various attributes of brand equity. You can use your experience and public domain data to analyse the same.    (10 Marks)

Answer 1.

Introduction

The Samsung Galaxy M31 pro comes below the category of the M collection, and its charge is very close to Galaxy a sequence. The handset fees are near about Rs 19,499 for its numerous and upgraded functions. The smartphone has a massive battery with a digital camera, like the A-series. Multiple customers have expressed their love and pride in this handset. The brand equity of the Samsung Galaxy M31 is based on the awareness amongst people approximately the brand and the brand’s image, such as the value of money charged on it and the values of its functions.

 

 

Q2. A full-service airline company, operating in India for the last 10 years has improved their overall service quality. You have been commissioned the task of designing a questionnaire which measures passenger satisfaction towards the preflight, inflight & post-flight experience. They also want the demographic details of customers for profiling. Use appropriate statements and the right scale while developing the questionnaire so that overall satisfaction towards the airline can be measured.     (10 Marks)

Answer 2.

Introduction

In an airline service, the satisfaction of diverse customers is the topmost priority and issue. If the clients are unhappy, the flight can have fewer passengers within the flight. In an airline service, the attention to higher help towards the clients before the take-off, for the duration of, and after the flight could be very a whole lot vital. If an air journey becomes difficult for some reason, it can cause various significant problems and challenges. Development within the service outcomes in happy and satisfied clients, betterment within the score of service, and please enjoy the tour Its Half solved only

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Q3. An Indian company in the electronic safes and security equipments industry has a safety locker which can be fitted inside a cupboard or cabinets. The safety locker can be locked with a password. If anyone tampers with the locker, it sends an sms to registered numbers and blow an alarm. Indian consumers are generally used to cupboards or bank lockers. The password protection and the alarm features make the product very superior and once it is fixed to a cabinet or a wall, it can’t be removed without a password. Without password the blaring alarms will go off. The company has a very good advertising campaign developed by an agency which highlights the sms & alarm feature in in a mix of humour and fear setting.  The target audience of the company are Indian households with annual income above 8 lakhs. The company wants maximum Indian households to watch the ad.

a. What media mix will you suggest for the campaign?     (5 Marks)

b. How will you measure the ad effectiveness after the first 3 months?    (5 Marks)

Answer 3 (a).

Introduction

The safety lockers market in the global area is looking at various growth components, and it will extensively develop in the next few years. A few banks and other business segments are using protection lockers in the present-day days. Within the garage machine, the safety lockers use digital and non-electronic methods of protection with a password used in it.

 

 

Answer 3 (b).

Introduction

The technique called advertising allows generating and broadening the organization’s trade. This facilitates to apprehend the impact and impact of the campaign on numerous customers, and additionally, they assist in discovering what’s to be accomplished and what isn’t to be achieved?

B2B Marketing

Answer 1:

Introduction

In a few methods that make them very special from their patron cousins, business to business, markets are seen. The main point of the difference between business in business and purchaser markets and the effects of marketplace segregation is in the following points.

  1. The complex decision-making unit belongs to the B2B markets. In small households, in most households, even the most pricey and tricky gadgets are restricted, together with clothing, food, and tobacco when buying those objects. Technical experts, board members, procurement experts, Its Half solved only

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Answer 2:

Introduction

India is one of the most important and dynamic emerging markets with vast economic capability. The motion of products and services from supply to the distributors within the supply Chain control (SCM). SCM involves maximum profitability between the drift of records, a few of the delivery chain stages, and consequences. Product improvement, the procurement of raw substances, distribution, finance, and customer offerings and operations is the number one characteristic of the SCM. Of SCM, customers are an integral part. To maximize the general

Answer 3 (A):

Introduction

RC Ltd. can take up essential communication plans to construct a stronger brand. With the manner they talk, the corporations are becoming successful. They consider themselves created through how the business shares authentically and also receive to recognize approximately how

Answer 3 (B).

Introduction

The use of one of a kind and specific methods, advertising, social media, promotions, all advertising strategies can be supported. Of the marketing blend, promotion is one of the factors that is with the aid of the neighborhood self-government turned. Getting ready for a production

Business Ethics & Governance Risk

April 2022 Examination

Q1. Identify a business (small/medium/large/proprietary/partnership/family/listed etc) that provides goods and/or services of any kind (FMCG, Education, Hospitality etc) that was impacted during 2019-20 or 2020-21 (any one year) due to Covid Pandemic. Identify and list the business challenges it faced (atleast three) in serving its customers & consumers. Explain how the business managed its survival risk during that period by leveraging IT/digital  platforms  and  Work From  Home strategy to  connect  with  and  reach  its customers & consumers during the period. (Answering that the business shut down is not an option). Connect and talk to people among your family / friends / neighborhood / your company / employer etc.          (10 Marks)

Answer 1.

Introduction

Many companies have seen closure, including many job losses in the pandemic. Among all, the FMCG and retail industry has also been affected. All of those industries in FMCG who are into sales of things based on necessities like the package of fresh foods and bottle packed water had been impacted by the illness world over. This is the severe breakdown in the supply chain system and stockouts. The company coined as ITC, which is also into FMCG and hospitality industry, has also seen significant effect by covid 19. Many of its product sales have gone down due to Its Half solved only

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Q2. In your organization, ‘Ace Solutions’, a midsize IT services company, all the mandatory requirements for compliance to “Sexual Harassment of Women at Workplace (Protection, Prohibition, Redressal) Act 2013 have been put in place. You are Head of Marketing, with 10 people reporting to you directly and indirectly. What according to you are the five critical practices / initiatives / processes  you need to genuinely implement to ensure that you are providing a safe working environment to all your women employees. (DO NOT copy paste the law)       (10 Marks)

Answer 2.

Introduction

A proper arrangement and system of a particular enterprise are based totally on the work environment and the work tradition. The work subculture of an agency regards the complete safety of the employees and employees obtainable. Safety is measured right here using the protection of women employees.  In many corporations and companies, ladies suffer from most of the harassment troubles associated with them. In progress to combat such situations, the Act to

Q 3a. The purchasing manager for a large company agrees to give you (you are a sales manager in a mid-size IT company) an order of Rs. 10 lakhs (their first), expecting that you will agree to make a Rs. 20,000 donations to his favorite charity that is supporting a local youth sports team being trained by his wife. How do you respond?                 (5 Marks)

3b. You have studied Business Ethics in a structured manner in this program. How has it helped you in identifying and understanding the foundational ethical issues involved in better decision making process as a professional? Explain in your own words. (5 Marks)

Answer 3a.

Introduction

IT companies play an essential function in each economy. They are getting an order of a significant quantity from a massive employer in an IT company approach a lot. This no longer only improves the employer’s finance and will increase the workforce’s nice. THEREFORE, the

Answer 3b.

Introduction

Business ethics is the category of looking at approximately an associated or unique enterprise and its diverse rules and activities. This is a be counted of a couple of debates and controversies. These ethics facilitates to mitigate diverse duties and demanding situations associated with the company world. This also adds to the various steps to forestall more than one social problem.

Financial Institution and Markets

April 2022 Examination

Q1. “A Financial System acts as an intermediary between borrowers and lenders of an economy.”

In the light of the above statement, explain the functions and structure of the Indian Financial System.  (10 Marks)

Ans 1.

Introduction

The economic surroundings have advanced considerably after independence, resulting in tremendous advances in a broad type of discipline. The economic system has had a stable year of growth and diversity. For India to gain the overall advantages of its growing dependence on voluntary, market-based selection-making, economic establishments should be efficient. The financial region may be the maximum essential monetary reform tool. Economic establishments must perform at their high quality to reach large country-wide desires, whether or not mobilizing

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Q2. Rose  Ltd.  is  a  newly  established  company  dealing  in  apparels.  The  company  is currently getting good number of orders and hence is making good amount of business. To meet the expenses incurred for delivering these orders, the company is in need of short-term loans. Some financial advisors have suggested Rose Ltd. to approach Money Markets for such short-term capital requirements. In context of the above case, you are required to explain the Meaning, Features and Instruments traded in the Money Markets.  (10 Marks)

Ans 2.

Introduction

The Reserve bank of India defines the “cash market” as a market wherein short-term financial assets are exchanged. Cash exchange within the number one and secondary markets depends on these assets in view that they are a close equal for coins. The cash marketplace is essentially a mechanism for lending and borrowing money for brief-time period finance. It includes business banks, non-banking economic organizations. Their maximum defining characteristics are money

3.a. Pooja is a Software Engineer by profession. She possesses good knowledge about the Financial System and the various instruments traded in Financial Markets. She has been investing her savings in the various IPOs but is not very confident when it comes to Secondary Market. You are therefore required to explain to Pooja the Meaning of Secondary Market along with the Trading Mechanism in the Secondary Market.   (5 Marks)

3.b. Mr. Damodar has recently started investing in the Financial Market as guided by one of his close friends. Since Mr. Damodar has no detailed knowledge about the Financial Market, he is unable to understand the reasons for fluctuations in the Financial Market. In the light of the above case, explain the Meaning and Types of Risks in Financial Market.       (5 Marks)

Ans 3a.

Introduction

The phrase “secondary market” refers to a stock change where investors buy and promote stock in various companies. These issued by the issuing enterprise are decided solely through the corporation’s market performance, not through transactions between investors. So long as the issuing firm does not intrude, buyers are free to accumulate and sell shares.

 

 

Ans 3b.

Introduction

The term “economic markets” refers to any place in which securities are traded. This is a broad period. Several monetary markets are available, together with FX, money, stock, and bonds. Assets and securities in those markets may be traded on regulated exchanges or over the counter

International Finance

 April 2022 Examination

 

 

Q1. The changing global economic environment and a number of market related factors cause the exchange rates to fluctuate constantly. This poses a challenge to the MNCs operations in multiple countries in terms of foreign exchange risk. Describe what your understanding of forex risk is. How can you classify the different forex risks? Give an example for each classification of the forex risk (10 Marks)

Answer 1.

Introduction:

Foreign exchange: Foreign exchange, forex, or FX approach trading forex into every other foreign currency. The area where this transaction or trading of overseas currency takes area is referred to as the forex market. The forex market is the leading liquid marketplace without a centralized area. It s an electronic community of institutions, agents, character traders, and banks who help in the exchange or trade of foreign currency

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Q2. Suppose that you are a manufacturer of textiles and you are planning to expand your business by capturing the export markets in Europe and African regions. In terms of operational issues relating to the carriage and delivery of goods, you are ought to be aware of various trade practices followed in different countries. In this regard, explain various INCOTERMS published by International Chamber of Commerce that make it easier for a common interpretation. (10 Marks)

Answer 2.

Introduction:

ICC (International Chamber of commerce): ICC, or worldwide Chamber of trade, is the world’s most prominent business organization created to sell global investment and alternate. The first set of Incoterms was published with the aid of ICC in 1936 and is updated after every ten years. The most latest updated and brought incoterms have been within the year 2020. The global Chamber of commerce is accountable for preserving the world’s alternate business enterprise and

Q3. A trader collects the below information to devise his forex management strategy during the next year:

Spot Rate of USD: INR 74.40

Interest rates in USA: 2.5%

Interest rates in India: 6.5%

  1. What is Interest Rate Parity Theory? What will be the expected exchange rate in the above case, if the interest rate parity theory is assumed to hold good. Also calculate the forward premium or discount. (5 Marks)

 

Answer 3a.

Introduction:

Interest Rate Parity Theory: Its miles an idea was linking the foreign exchange market charge and the interest costs of a financial system. It also states that if the currencies of that economic system are in equilibrium, one cannot simply change cash to advantage profit by taking advantage of this possibility.

Qb. What is covered interest arbitrage? If there is a one-year forward contract available at INR 75.60, is there a CIA possible, and if yes, write the steps to earn arbitrage profit (use an equivalent amount of INR 1000000) (5 Marks)

 

Answer 3b.

Introduction:

Covered interest Arbitrage: A method under which an investor hedges towards the change charge risk using a forward settlement is covered hobby arbitrage. In this exercise, investors use the favorable interest charge differentials to invest in excessive-yield foreign money. Then they hedge the alternate threat the usage of the forward currency contract.

Research Methodology

April 2022 Examination

Q1. The central bank of a country is exploring options to boost the economic activities post COVID. They are thinking to change the various interest rates to motivate investments and economic transactions. However, they are not sure whether this would yield the desired results. The research team in the bank have come up with a set of hypotheses and they are  confident  of conducting a  research  and  finding the outcome.  Answer the following questions:

What is hypothesis testing in research? Write the steps which is followed for the same. Include details of null and alternate hypothesis in your answer.  (10 Marks)

Ans 1.

Introduction

Worldwide the justification of funding deficits through corporate banking differs significantly among nations. For instance, in the United States, extra than enough financing has been diverted to savings resulting in a monetary recession. A statistical hypothesis is how the researcher can test an assertion about sample records. The government should start with the more excellent price range for emergency epidemic use, such as solid clinical desires such as building take a look at laboratories and emergency scientific rooms. The usage of various pattern analyses,

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Q2. While going through a research paper in a leading journal you have came across the following model comprising multiple variables:

Answer the following questions:

What  is  meant  by  ‘variables’  in  research?    Identify  and  describe  the  following: dependent variable, independent variable, mediating variable and moderating variable. (10 Marks)

Ans 2.

Introduction

A variable in a file is essentially an individual, location, item, or phenomenon attempting to qualify in some manner. Covid-19 has affected several economic institutes which faced significant losses because of its recession. The length of the profile of the stock of international loans or rights and their forms. This, along with the notion that hobby costs are nearly zero and

Q3. A major FMCG company headquartered in Mumbai, is planning to diversify its product portfolio. As part of the attempt, they have decided to launch a new product which is more of an ayurvedic variant of one of their famous oral hygiene brands. The research  and development team have already come up with the composition and orders have been placed for manufacturing of the units. However, the managers are still not clear whether they should launch the product in western India first or it should be launched nationwide at the same time. You as a research consultant have been hired to look into the case. You have decided to use the hypothetico-deductive method to arrive at the conclusions.

  1. Identify and explain the broad problem area. (5 Marks)
  2. How would you like to proceed further? (5 Marks)

Ans 3A.

Introduction

Science is built on several foundations that work collectively to give ways of thinking, reasoning, and morals for doing research. The cornerstone of all research is legitimate common sense, which relies upon the research methodology. It varies depending on the character of the profession and is built on several foundations.

 

Ans 3B.

Introduction

As a studies consultant of the reputed FMCG organization, it is higher to release the product worldwide because human beings will gain from an ayurvedic product. It’s also going to create awareness about its uses and advantages worldwide. Thus it needs to be launched nationally to

April 2022 Examination

Strategic Financial Management

 

 

 

 

Q1. What is an Options contract? Explain “Right but not obligation”. You have bought a Call Option on a stock of HLU Ltd. with expiration date of 31 March 22. The Strike price is Rs. 200 and the Option premium you paid for the option is Rs. 20. What would be the impact of the following spot prices on 31 March 22 on your decision to exercise the option?

As a holder of the option, what would be the profit or loss amount in each of these spot prices?

Also compute the profit or loss to the writer of the option in each of these scenarios.

Assume that the option writer would need to buy the stock at the spot price on the expiration date in case you decide to exercise the option.

Spot price on 31 March 22: Rs. 100, Rs. 150, Rs. 200, Rs. 250, Rs. 300 and Rs. 350 (10 Marks)

 

Ans 1.

Introduction:

Alternatives contracts are usually related to a situation where in a supplier may also opt to buy the stock at a specific price for a hard and fast length. While the seller has accepted this positive quantity of time, he has denied his possibility to revoke the offer. Proper but not an obligation refers to a state of affairs where one agreement entity will have a particular privilege to revel in legally. Still, the individual having discretion of the privilege no longer owes a responsibility

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Q2. In the context of bonds, what is a Yield curve? What are the types of Yield curves and what does it represent about the market outlook? Using the following data tables draw the yield curves and identify the type of yield curve. (10 Marks)

 

Ans 2.

Introduction:

Various graphical representations exhibit the special conditions prevailing within the marketplace in an economy. It also facilitates forecasting destiny actions inside the market. A yield curve is one such curve that indicates the connection between the interest rates of bonds and the maturity dates. It has three types: normal, Flat, and Inverted.

 

Q3.a. Explain the concept of Time value of money. (5 Marks)

 

Ans 3a.

Introduction:

As is constantly said, cash grows over the years, most straightforward if you start investing it. It won’t grow in case you usually preserve it underneath your mattress. This basic idea of living has now become a core precept of finance, as “Time value of money.” It says that cash is worth more now than it might have at a future date because it will earn something in this potential length.

Q3. b. In the context of capital budgeting explain Sensitivity analysis and Scenario analysis. What are the differences of the two? (5 Marks)

 

Ans 3b.

Introduction:

Every time any business is installed, the investor and the proprietor want to research the risk and shortcomings of any such enterprise and policy. Threat management is not the handiest thing in a start-up. However, it’s also there in already installation organizations and even in an ultimately successful business. Whenever there’s a trade inside the company’s method, there usually comes