NMIMS Global Access
School for Continuing Education (NGA-SCE) Course: Supply Chain Management
Internal Assignment Applicable for September 2022 Examination
- Electric Two-wheeler segment is growing quite quick. Charging station infrastructure is cited as a difficulty by many fossil fuel based auto experts but that is not slowing EV market boom. Time taken to charge vehicles and mileage remains customer concern mor
than charging infrastructure. Wider range of vehicle models, technology development, availability, serviceability etc. are main focus area for customers. How can Electric Vehicle companies leverage various supply chain drivers to handle customer focus areas some of which area indicated above? (10 Marks)
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- “Cutting Chai” is fancy snack and tea outlet in theme style. Their target customers are young crowd and students who spend time as group over snack. Their outlets are slightly out of town to keep costs low, but it leads to very high level of sub-optimization of resources and processes. It’s a low margin and quick changing business. They also aim to start 10 franchises over the year across different towns. They also want to reach lean and agile value chain over next 2 years to keep costs low and margin better. Prepare a road map to enable them transition levels of supply chain improvement to be lean and agile value chain? (10 Marks)
- “Chillout” is a vacation and sports tourism event organizer. They get groups from corporate and universities for organizing guided international tours. Sports tourism is a sector they want to focus more on. They want to forecast sports tourism customers for next 5 years to plan business model.
- Describe steps in demand forecasting in this case situation? (5 Marks)
- b. Describe methods of demand forecasting? (5 Marks)
NMIMS Global Access
School for Continuing Education (NGA-SCE) Course: Total Quality Management
Internal Assignment Applicable for September 2022 Examination
- Customer supplier relationship plays a vital role in developing superior quality output to the end user. If you were the purchase head of your organization, how will you enhance the supplier bond and strengthen the relationship? (10 Marks)
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- 7 QC (Quality Control) tools are very effective for any type of factory to solve almost every type of problem in a factory operation. These are the tools of troubleshooting quality issues, based on the numeric value. Discuss with example the tool which could
be used to find root cause of a problem. (10 Marks)
- The cold storage warehouse temperature must be kept between 18 degrees Celsius and
26 degrees Celsius. The process of maintaining this temperature has a standard deviation of 2 degrees Celsius. The mean temperature is 21 degrees Celsius,
- What will be the process capability index (Cpk)? (5 Marks)
- b. Discuss the objectives of process capability (5 Marks)
NMIMS Global Access
School for Continuing Education (NGA-SCE) Course: Corporate Finance
Internal Assignment Applicable for September 2022 Examination
- Alfamedics Lts received Rs 10 crores as equity through a new issue of equity shares. The company is going to use the proceeds from equity shares and its retained earnings worth
5 crores for the expansion purpose of one of the project.
The equity shareholders expects a desired return of 14%. The cost of bringing the equity issue is 2%.
Define these terms and discuss how the cost of external equity and cost of retained earnings differs from cost of debt. Compute these costs and provide suitable reasons for the answers (10 Marks)
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- Financial risk is about using more fixed cost financing in the business. Financial leverage does have a significant impact on the shareholder’s profits. Justify the statement with a real life example from the business environment reflecting on how the increase amount of fixed cost financing increases the risk of financial distress and impacts the earnings available to shareholders. (10 Marks)
- A Project costs Rs 80,000 and is expected to generate cash inflows as:
| Year | Cash inflows(Rs) |
| 1 | 20,000 |
| 2 | 24,000 |
| 3 | 30,000 |
| 4 | 36,000 |
| 5 | 40,000 |
| 6 | 44,000 |
- Discuss the steps for calculating the NPV and (5 Marks)
- b. Calculate the Net Present Value of the project if the cost of capital is 15%. (5 Marks)
NMIMS Global Access
School for Continuing Education (NGA-SCE) Course: Customer Relationship Management
Internal Assignment Applicable for September 2022 Examination
- You already have Seibel CRM installed in your company and that is providing support to your call center and sales force. However, Seibel has been for quite some time now and the management is worried on the ROI. You also have noted that the call center has not been doing well in their job. What are the KPIs that you intend to measure for the call center. (10 Marks)
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- Your company manufactures water coolers. You have products both for industrial markets, as well as domestic markets. However, this industry also has too many players and you are virtually competing with over 100 companies in the water cooler business. This month you are coming with a path breaking product, which you believe will change the domestic water industry. You want to considerably focus on this segment for the next 5 years. How will you manage relationship with your existing customers and persuade them to buy the new product? (10 Marks)
- 3. Ravi has completed his CRM course at NMIMS. The company where he has been working, has asked him to be the contact point for the CRM project implementation that is happening withing his orga Ravi has two tasks cut out for him: First is defining the success criteria for the CRM project implementation and the second is to understand whether CRM fits into the schema of things in his organisation and his evaluation of organisation, infrastructure and capabilities.
- How can he measure the success criteria for CRM project implementation? (5 Marks)
- b. How can he evaluate to map the CRM project requirements to his organisation, infrastructure available and the capabilities of his organisation? (5 Marks)
NMIMS Global Access
School for Continuing Education (NGA-SCE) Course: Decision Analysis & Modeling
Internal Assignment Applicable for September 2022 Examination
- A company produces 3 products P, Q and R. It uses 3 resources R1, R2 and R3. The profit per unit for P,Q, R is Rs.30, Rs.40 and Rs.20 respectively. Capacity of resources R1, R2 and R3 is 10,000, 8,000 and 1,000 unit respectively. Following simplex solution is
obtained. Based on this solution, answer the questions given below with justification.
| Cj | 30 | 40 | 20 | 0 | 0 | 0 | ||
| C | X | b | X1 | X2 | X3 | S1 | S2 | S3 |
| 30 | X1 | 250 | 1 | 0 | -13/8 | 5/8 | -3/4 | 0 |
| 40 | X2 | 625 | 0 | 1 | 31/16 | -7/16 | 5/8 | 0 |
| 0 | S3 | 125 | 0 | 0 | 11/16 | -3/16 | 1/8 | 1 |
| Zj | 30 | 40 | 115/4 | 5/4 | 5/2 | 0 | ||
| ∆ = Cj – Zj | 0 | 0 | -35/4 | -5/4 | -5/2 | 0 | ||
X1, X2, X3 represent products P, Q, R, S1, S2, S3 represent slack variables of resources
R1, R2, R3.
Is this optimal solution? Is there alternate optimal solution? Is the solution feasible? Is the solution degenerate? What is the optimal product mix and optimal profit?
(10 Marks)
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- M/s Motwani limited have taken up a special project consisting of 10 activities whose three-point time estimates are listed in the table below. Activities are marked with their node numbers.
| Activity | Time Estimates in weeks | ||
| Optimistic | Most Likely | Pessimistic | |
| 1-2 | 1 | 2 | 3 |
| 1-3 | 1 | 2 | 3 |
| 1-4 | 1 | 2 | 3 |
| 2-5 | 4 | 9 | 20 |
| 3-5 | 2 | 5 | 14 |
| 3-7 | 3 | 6 | 15 |
| 5-7 | 1 | 2 | 9 |
| 4-6 | 2 | 4 | 6 |
| 6-7 | 3 | 3 | 3 |
| 7-8 | 4 | 4 | 4 |
- Find Expected time, variance and standard deviation of each activity
- What is the probability that the project will not be completed in 20 weeks?
- If the project includes a penalty clause of Rs.1,000 per week for any delay beyond 19 weeks then what is the probability of paying a penalty of more than Rs. 5000?
(10 Marks)
- a. In a simplex solution what is meant by scarce and abundant resources? (5 Marks)
- b. With the help of example, explain the shadow price of a resource? (5 Marks)
NMIMS Global Access
School for Continuing Education (NGA-SCE) Course: Enterprise Resource Planning
Internal Assignment Applicable for September 2022 Examination
Case Study:
Cross-Application Business Processes:
The fact that SAP’s transactions can be combined helps create broad and capable platforms for conducting business. In this way, SAP allows companies to obtain greater visibility into their sales, supply chain, and manufacturing trends, or to allow new methods of entering or tracking such trends (to maximize revenue and profit) by extending business processes in several different directions. A good example again is order-to-cash, which is essentially a “back office” accounting process. By combining multiple SAP applications, a company can create a more capable extended version of this business process, something called a cross- application process, mega process, or extended business process.
Our simple order-to-cash process can become much more powerful in this way. For example, we might initiate our process through SAP’s Enterprise Portal, which allows a broad base of a company’s users or even its partners and suppliers to access the company’s SAP system using a simple browser. Once in the system, the user might “punch through” to SAP ERP to actually place an order. Through the business logic enabled at the business process level, control might be passed to the SAP CRM application to determine a particular customer’s buying preferences or history. CRM’s business logic might then direct or influence the business process in a particular way, perhaps to help the salesperson increase the customer’s order size or affect the order’s gross margin. Next, SAP’s Supply Chain Management (SCM) system might be accessed to revise a supply chain planning process for a set of potential orders, looking to optimize profitability as the system seeks to balance the needs of many different customers with the organization’s access to materials, people, and other resources. SAP NetWeaver Business Warehouse might next be queried to pull historical data related to the customer’s credit history, financial terms, and sales patterns within a particular geography or during a particular season. After these details are analyzed, the extended business process might turn control over to SAP’s Crystal Solutions to create company-internal reports. Simultaneously, SAP ERP or SAP NetWeaver Portal might be used to drive and track the pick-list process, order fulfillment and shipping process, and finally the accounts receivables processes to conclude the overall business process.
- Identify & Explain the SAP application modules as per the case scenario. (10 Marks)
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- Describe how various business processes are related to SAP to connect the dots.
(10 Marks)
- Case Study: Green Rabbit
Once upon a time, two friends launched a candy wholesale business. Then, they ran into a problem: shipping melt-prone chocolate bars during summer months. After the pals designed a heat-sensitive supply chain, other food companies turned to them for help. The duo rebranded as Green Rabbit, a supply chain logistics provider specializing in fast delivery of perishable goods.
That shift in strategy tested the company’s current processes, which relied on QuickBooks, Excel and email. Green Rabbit’s multiple databases couldn’t communicate with one another, making real-time data analysis impossible. The warehouse was often waiting on help from the IT team, too.
Green Rabbit chose NetSuite ERP, and the NetSuite professional services team got the company up and running on the system in three months.
Green Rabbit now:
Helps customers ship candy, snacks and more across the country in 24 hours from one of three different warehouses, without inventory errors.
Delivers tens of thousands of orders per day, without delays.
Gets guaranteed error-free data from its ERP system, instead of risking errors from manually entered data.
Could triple its order volume, if desired, without impact to its systems.
- Explain the various issues in this case and how they tackled the situation. Explain elaborately. (5 Marks)
- b. Explain the concept of ERP – inventory management in this case context and explain the List the features of the ERP inventory management module to support the success of Green Ra (5 Marks)
NMIMS Global Access
School for Continuing Education (NGA-SCE) Course: Logistics Management
Internal Assignment Applicable for September 2022 Examination
- Effective Logistics Management is crucial for a successful Supply Chain in a Business
Environment. (10 Marks)
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- For improving the effectiveness of Logistics System, measuring Customer Service of an
Organization is of prime importance. (10 Marks)
- a. Design a Distribution Channel of an Industry of your choice. (5 Marks)
- b. The distribution channel designed by you above, describe in brief what will be the requirement of the Channel Members mentioned. (5 Marks)
NMIMS Global Access
School for Continuing Education (NGA-SCE) Course: Retail Banking
Internal Assignment Applicable for September 2022 Examination
- Business Continuity Management (BCM) is one of the important parameter for sustainable growth and development of bank. Explain the different components of BCM and rationale for BCM. (10 Marks)
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- How do you envisage growth of retail banking in India, especially in context of growing economy and millennial young population? Capture the emerging trends & issues in retail banking. (10 Marks)
- Traditional retail banking is at inflection point (turning point) which has been possible due to growth of many distribution channels and adoption of innovations.
- Explain at least five major market dynamics, which has accelerated growth of retail banks. (5 Marks)
- b. Discuss major recommendations of BASEL II, which has consolidated growth of retail ba (5 Marks)