Treasury Management in Banks
June 2022 Examination
Q1. Calculate the duration Gap of the following excerpts from the balance sheet of a bank. Also calculate the impact on the equity of the bank in the different interest rates scenarios.
KINDLY CHECK BELOW
Balance Sheet for Hypothetical
Bank |
||
Macaulay Macaulay | ||
Particulars | Assets | Duration Liabilities Duration |
Current | ||
Current Assets | 1500 | 7 years Liabilities 1400 5 Years |
Fixed Assets | 1400 | |
Other Liab. 1300 | ||
2900 | Equity 200 | |
2900 |
Scenarios for Impact analysis:
- Interest rates increased by 1%
- Interest rates decreased by 1%
(10 Marks)
Answer 1.
Introduction
It’s far a manner of resolving disputes among the property and liabilities of a company. It is a degree of the sensitivity of the cost stability to exchange inside the interest rate price inside the market. Further, it is determined as the difference between the predicted length of the asset and the manufactured from the constrained liability period and the connection between the total liability and the entire Its Half solved only
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Q2. Visit www.world governmentbonds.com. and analyze the yield curves shapes of US, UK, Germany and Indian GOI bond yield curve. Explain your analysis in terms of shape and expectation about state of these economies. (10 Marks)
Introduction
In finance, a yield curve is a graph that units out the bond benefits of a specific provider on an instant axis (Y-axis) in opposition to multiple tenders and adulthood on a horizontal axis (X-axis). Future interest charge fluctuations are predicted with the aid of the decline in yield, giving rise to the value of the future economic activity. Often, while you pay attention to ‘market’ experts speaking about a yield curve; they are regarding the yield curve of presidency bonds, now not corporate bonds. In particular, company bond yield curves are mentioned in this
Q3. Case study
Vistara Ltd. has imported spare parts worth 1 million USD and the invoice is payable in
180 days. Current Spot rate in the market is USD/INR 75.
You are required to calculate impact on transaction exposure under following scenarios:
- Company decides to use Forward Market for hedging and wants you determine the 180 days forward rate (based in IRP) given interest rates in India as 6% per annum and Interest rates in US as 1% per annum and suggest the relevant position it should take in this forward. (5 Marks)
Answer 3 (A).
Introduction
In cases wherein companies pay or receive cash transactions in foreign currencies with variable exchange fees, they must manage the danger of transactions. If a company expects to get hold of coins bills in variable foreign money, it can create an extended hazard of the transaction. It is
Qb. Is it always necessary that the forex exposure should be hedged? What will you suggest to Vistara if USDINR is expected to be around 76 after 180 days. (5 Marks)
Answer 3 (B).
Introduction
A previous marketplace (additionally known as currency ahead) hedge is one of the most extensively used strategies for controlling or defensive the transaction dangers utilized by businesses today. Generally, pre-marketplace safety is the procedure by which an organization
Strategic HRM
June 2022 Examination
Q1. Zeel Authority of India wishes to terminate a employees due to the surplus of labor. To do so they can use various retrenchment strategies. Mention those strategies with examples. (10 Marks)
Answer 1.
Introduction
A firm may use the Retrenchment approach to reduce costs and gain a different solid economic position. Additionally referred to as the Retrenchment approach, this is the direction of action taken when an organization decides to curtail or stop its commercial activities from serving its diverse purchaser segments, features, and technological alternatives. The corporation can reorganize or stop its commercial enterprise activities from improving its financial situation. Its Half solved only
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Q2. Pooja works as HR Head at Mind-over-Mantra. Describe briefly the steps involved in Strategic Human Resource Planning Process. (10 Marks)
Answer 2.
Introduction
The process through which companies examine how the workforce effectively satisfies company goals and patron expectancies is easily understood. Unsurprisingly, many corporations lack a strategic human resource-making plans technique, with many HR professionals pointing out that their departments need to grow strategic coordination. Puja came to the best spot if Puja contemplated HR planning. Learn about HR planning and the way to define the strategic approach. With this knowledge, you’ll fill roles and increase the enterprise in no time. It’s critical
Q3. Career Anchor is something that develops over time and evolves into a self-concept, shaping an individual’s personal identity or self-image and includes: Talents, skills and abilities – the things that we believe we are good at, and not so good at. Edgar Schein suggested that each and every individual possessed specific and unique ‘anchors’ – one’s perception of one’s own values, talents, abilities and motives, which form the basis of individual roles and development.
- Could you identify and mention and explain any 5 career anchors. (5 Marks)
Answer 3a.
Introduction
Edgar Schein, a Sloan Fellows Professor of Management at MIT, invented the career anchor concept thirty years ago. According to Schein, people are pushed with the aid of one of 8 anchors–priorities that decide who they’re and what they do. The professional anchor seeks ever-
Qb. As a student of management describe any 4 career stages during one’s professional life. (5 Marks)
Answer 3b.
Introduction
Careers are quality understood as a sequence of stages. No matter the employment they adopt, a maximum of adults go through 5 expert levels. Exploration, status quo, Mid-profession, late-career, and Refusal
Research Methodology
June 2022 Examination
Q1. The training manager at ABC corporation has asked you to identify the kind of training programs that should be offered to the young recruits who have joined as management trainees and are to be imparted five additional general management programs along with their specify job training modules. The trainees are a mixed bunch of engineering and management graduates.
(a) How would you formulate your management research questions?
(b) How would you carry out a problem audit? Explain in detail the steps you would take for this.
(c) What could be the mix of variables that could impact the investor decisions? Is it possible to represent the same through a theoretical framework?
(d) State your study objectives and research hypotheses. (10 Marks)
Answer 1.
Introduction
Control research is an observation performed on or approximately an organization’s management or operations. It investigates the challenges in control or an organization and how a method to the problem is probably provided through a step-by-step hierarchy of questions to solve the issue. As per the question, step one is to formulate a studies query to guide your research closer to a solution to the problem. The demand for medical techniques to aid managers in decision-making is growing as the world becomes extra technologically advanced. In step with their Its Half solved only
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Q2. -An Academic ———- Opportunities. The objective of the study was as follows:
1. To assess the growth and development opportunities available in IT companies.
2. To form comprehensive information shoot on the compensation packages for employees of various IT opportunities.
3. To assess the tradeoff that employees might make with respect to growth and development opportunities in case of an attractive compensation package.
4. To profile the typical employee in the IT sector.
5. The implication of the analysis for the IT study.
Develop a questionnaire for the above study based on the objectives? (10 Marks)
Answer 2.
Introduction
Many humans confuse “career progression” and “advancement possibilities,” although the two standards are distinct. Recall it in this manner: if you need to boost your activity, you’ll need to work on it. In the workplace, “career development” refers to the substantial efforts to strengthen your acting abilities and become more organized in your present and destiny responsibilities. Short-time period skill development is the key to professional advancement. Programming, for
Q3a. Describe the four types scales with examples? (5 Marks)
Answer 3 (A)
Introduction
Attitude assessment evaluates motivation, commitment, pleasure, and leadership effectiveness. Qualitative statistics need measuring scales. Nominal, ordinal, interval and ratio scales are applied within the study. Quite a number’s task regulations set up the scale and degree of
Q3b. The table below presented the ranks which were assigned by three judges to the works of ten articles:
S.no. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
Judge A | 5 | 7 | 4 | 1 | 3 | 2 | 9 | 8 | 10 | 6 |
Judge B | 4 | 8 | 3 | 2 | 7 | 1 | 10 | 6 | 9 | 5 |
Judge C | 8 | 6 | 2 | 10 | 4 | 1 | 3 | 9 | 5 | 7 |
Compute the spearman’s rank order correlation coefficients for each pair of ranking and decide:
- a) Which two judges are most alike in their opinion about these artists
- b) Which two judges are different in their opinion about these artists? (5 Marks)
Answer 3 (B).
Introduction
Once again, there’s no apparent linear hyperlink among random variables. However, there’s a precise monotonic dating (if one rises, the alternative increases as nicely, or if one declines, the other decreases as nicely) that may be visible. While used in this case, Pearson’s Correlation
June 2022 Examination
Q1. A famous restaurant chain is planning to launch a health food restaurant in the four metros. They feel that the ‘eat nutritious food’ fever is catching up among the urban population in India. The restaurants will offer traditional Indian and continental healthy cuisine in a great ambience. They want to assess the readiness of potential customers to consume healthy and nutritious food and decide on the menu, how much are the customers willing to pay and above all what are the expectations of customers from such a restaurant. They want to position the restaurant as upmarket and modern. They also would like to host corporate functions, family ceremonies from birth day to weddings in their premises with a great ambience and healthy and nutritious food menu. What kind of data do you intend to collect? Prepare a research proposal. (10 Marks)
Ans 1.
Introduction
Background of the research: A well-known restaurant company plans to open a fitness meals eating place in every important metropolitan area. They believe that the urban Indian populace is acquiring the ‘devour healthful food’ craze. Traditional Indian and continental delicacies can be available, as will more healthy options, all in a lovely placing. Ability customers could be polled to determine whether or now not they’re ready to put money into healthy cuisine and choose what to serve on the menu. They’d also want to organize business events, circle of relative’s
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Q2. Prepare a questionnaire for measuring the satisfaction of customers of a 3-star resort. Ensure that you cover all the aspects of the resort experience from booking to check-out. Use the right scales to measure customer satisfaction. (10 Marks)
Ans 2.
Introduction
A market dealer constantly keeps a watch on the consumer’s happiness. Any agency can take advantage of this simple input. However, it isn’t clean to codify and modify in anything more ideal size than a nook shop. Due to this, patron surveys are required to monitor and tune purchaser delight. Developing a consumer satisfaction program is extra than engaging in a customer service survey. In many approaches, surveys are the most on-hand element considering they provide the studying that exhibits in which attention is needed. Often, significant lengthy-term gains necessitate a fundamental trade inside the company, which may additionally require
Q3a. A company has launched a new ad for a beauty soap which has been on air for the last two months. The ad promotes a new variant -lemon freshness of the soap and has hired a very popular Hindi film actress. How will you measure the ad effectiveness? (5 Marks)
Ans 3a.
Introduction
Advertising is a method for getting the word out approximately a company’s products and services to modern and potential customers. It commonly offers information about the advertising business, its products, and where they may be bought, amongst other things. For both
Q3b. A Hindi film channel wants to create weekly show on latest fashion and trends. They have a few short-listed ideas in hand as far as the content is concerned. They would like to know which idea would be liked by their target audience. What is your suggestion? (5 Marks)
Ans 3b.
Introduction
The year 2021 will function numerous thrilling trends, a good way to be welcome damage from what we noticed in 2020, such as net-based corporate meetings and WFH. It used to be that after it came to style trends, they were, to begin with, received from runways and fashion
IT Security and Risk Management
June 2022 Examination
Q1. Malware is intrusive software that is designed to damage and destroy computers and computer systems. Malware is a contraction for “malicious software.” Explain the various types of malware and how is ransomware different from a virus/worm? (10 Marks)
Ans 1.
Introduction
Viruses and other forms of harmful software can be covered under the umbrella term “malware.” Cybercriminals commonly utilize it to gain facts from their victims that they’ll then exploit to make money. From financial records to healthcare statistics to personal emails and passwords, the breadth of data that can be hacked has grown exponentially. The phrase “malicious software program” or “malicious software” is an umbrella period for any malicious program or code damaging to a computer. Assailants and spies are malware targets to penetrate, harm, or ruin
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Q2. The estimated losses due to elder financial abuse range widely. The FBI’s Internet Crime Complaint Center (IC3) 2018 Internet Crime Report shows that people 60 and older submitted more than 62,000 fraud complaints in 2018 with losses totaling nearly $650 million. Some less conservative sources estimate that fraud against seniors, or what’s known as elder financial exploitation (EFE), costs families in the U.S. upwards of $36 billion per year. Research shows that as seniors age, they’re more likely to sustain higher average losses to senior financial scams.
Explain the most common types of attacks targeting senior citizens and suggest precautionary measures for them with reference to these attacks? (10 Marks)
Ans 2.
Introduction
The trouble of cyber fraudsters preying on the elderly affects many countries. The elderly may be more liable to -bit scams than different age businesses. This makes them easy prey for criminals, who prey on the elderly, widows, and lonely grandparents. Different concerns come into play. Many older people have been overdue adopters of technology, so they will have lousy behavior, which includes a reluctance to use complicated passwords or find out about new safety threats. As a whole, millennials are greater pleasant to strangers, which scammers benefit all the time.
agency offers a listing of resources to assist older adults in studying net safety.
Q3. For a payment processing site , such as PayPal, security is of utmost important. In PayPal, more than 12 million payment transactions are processed on a daily basis, and this number rises to 15M million during peak days. Nowadays, PayPal has implemented a new and advanced approach to catching bugs and vulnerabilities in its website. This security feature was an add-on to a committed team of more than 2000 anti-fraud specialists who are responsible for taking care of the perimeter security. Each customer accountand payment transactions were monitored by the organisation 24/7 so that there is no fraudulent activity, email phishing and loss of identity.
Moreover, the security was also ensured by maintaining every communication between servers on SSL. However, in the case of any flaw in any of these security features, an alarm should be raised.
Now, PayPal has contacted and assigned members who can work on bonus basis for the website security. These security researchers who are paid for identifying the bugs and possible vulnerabilities in PayPal’s website are known as bounty hunters. “There are a lot of security researchers, there are a lot of other people out there who are experts on security. We have a very successful bug bounty program, where researchers will find a vulnerability on our sites that we’ve missed,” explains Shivananda.
Every bug spotter looks for his/her benefit in identifying bugs. Therefore, PayPal rewards these bounty hunters with the designation of a hero and their achievements portrayed on the ‘Wall of Fame’. In monetary terms, a huge amount is paid to them.
PayPal pays $10,000 (about `6.5 Lakh) to identify a remote code of execution. In this case, the spotter of an authentication bypass vulnerability will get $3000 and the one working on cross-site scripting error would get $750.
Many companies such as Facebook and eBay have involved the community for high- level security. Let’s understand the manner in which the bug bounty program introduced by PayPal works. First, a security researcher enters and submits a security bug on the PayPal portal. On its completion, the security professionals I working at PayPal test that vulnerability and checks whether or not it is a real issue. They also understand the fixes and communicates to the researcher saying “Yes, what you’ve submitted is a genuine issue. Thank you for that. We’re processing it, and as we process it, we’ll come back to you,” said Shivananda. After the bug is successfully closed, security researchers are entitled to compensation from PayPal.
The following vulnerabilities are out-of-scope for PayPal:
- Vulnerabilities based on social engineering techniques
- Vulnerabilities based on brute force
The main objective of a payment processing company is to serve customers innovatively in 200 markets taking care of the fact that the losses are a third of one percent. Along with this, a huge amount of creativity has to be brought in designing the fraud eco-system.
PayPal invests a lot of resources in analysing the transactions, account details, and ensuring that no fraudulent transaction is completed on their website. In fact, it’s surprising that PayPal has the least loss in the payment industry that is one-third of one percent. The combination of machine learning and data sciences on the massive data sets helped PayPal to attain the position where it can assure the customers regarding the safety of their transactions.
“A loss rate of one-third of one percent is something we can brag about in the industry,”
beams Shivananda
a. Why PayPal thought of hiring bounty hunters? (5 Marks)
Ans 3a.
Introduction
Moral hackers who uncover vulnerabilities in PayPal’s software program and services were rewarded handsomely in the latest media reviews. As of March 2018, PayPal’s most worm bounty payout has been raised to $30,000, a significant reward for hackers. Due to the shift to HackerOne, PayPal’s worm bounty program has become less noticeable, with ambiguous replies
- What type of issues can be faced by PayPal if there is some sort of security lapse in the customer payment transactions? (5 Marks)
Ans 3b.
Introduction
PayPal payments private limited (“PayPal”), an Indian corporation, and you’ve entered into this agreement to govern your use of your PayPal account and the PayPal offerings. A character has to be a minimum of 18 years of age and a resident of India to establish a PayPal account and
International Hr Practices
June 2022 Examination
Q1. Acme engineering in Mumbai, is India based heavy engineering company specializing in transformer manufacturing and setup projects. It’s now planning to setup a project management office in Warsaw, Poland. For this, there will be a team of 15 project experts moving from India and 2 from France to Poland, including a senior manager coming from France.
What are the pre departure and post arrival trainings you will plan for the team?
What are the top 3 challenges you as HR Manager foresee after the movement is completed to Poland? (10 Marks)
Answer 1.
Introduction
Experts often divide migration into classes: migration, worldwide assignment during immigration, and repatriation. Pre-tour schooling is vital because people make the predicted modifications before facing a new state of affairs. Correct expectations permit accurate adjustment to extend beyond its ancient obligations into a business pastime that can be critical in phrases of a method that could define and decide what makes an employer a hit or unsuccessful. HR leaders inform us that their primary commercial enterprise problems are focused on their organization’s operations and profitability, cost reduction, and customer pride. This remarkable
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Q2. Super solutions is an organic dye manufacturing company, headquartered in Faridabad, India. Their environment and skin friendly dyes are in high demand with Indian and global fashion houses, especially in Mumbai and US. They are a small firm of around 100 employees, mostly in chemical research, sales, quality and customer relationship roles. Manufacturing is almost completely outsourced to small scale enterprises in villages in Haryana and Rajasthan.
They have got into a 20 year contract to fulfill requirements of a new fashion house in Milan (Italy). As per the terms of contract, they need to have 2 researchers, 3 quality experts, 2 logistics managers and 1 customer relationship manager based exclusively at customer HQ in Milan. Super solutions have decided to go for local candidates as it will be cost effective and also in line with government guidelines to promote local talent.
Before you start planning, what all the information you need to acquire?
How will you decide on the recruitment strategy and approach? Please detail the step wise plan to fulfill these needs? (10 Marks)
Answer 2.
Introduction
Employers find it hard to find candidates for the top talent competition. Style leases are facing a primary disaster today. The motive is most probably to be extensive land connections. Conventional recruiting strategies are now not beneficial in assisting fashion designers in hiring top skills; the renting environment has developed from within. Applicants are no longer inside the shadows; perhaps, corporations will respond favorably. Conventional recruiting has taken the role of recent hiring. The contemporary work environment necessitates a swifter response, more
Q3. Pranam electronics, headquartered in Chennai, is a well-known supplier of semiconductor chips to automobile companies across Europe, US and Asia- Pacific. They source these chips from China and Philippines and then sell them after required programming and packaging. Looking at the product market demand they decided to setup manufacturing unit in Philippines to cater customers across the globe. Team of 50 members hired to setup the plant, out of which 10 are locally recruited and rest moved in from Chennai, US & France. You as a Global HR Manager have to decide on the compensation for all employees working in Philippines. Company believes in promoting equal compensation for all.
- What are the components of International compensation you will consider while rolling out offer to the employees joining Philippines unit? (5 Marks)
Answer 3a.
Introduction
Every application is first-rate ideal to specific conditions. The most popular methods for companies are balance or building structures, negotiations, localization, general sales, and restaurant programs. Every program has its pros and cons. these are the parts of the worldwide
- Which international compensation approach will you choose and why? Justify with reasons. (5 Marks)
Answer 3b.
Introduction
The flow rate approach or market-price method is used to provide remuneration programs from other nations based totally on the wage structure within the host country. Usually, in this way, the profits are determined based on the survey conducted within the host united states wherein
World-class operations
June 2022 Examination
Q1. Critically examine the phases of evolution of operations with specific reference to manufacturing firms. (10 Marks)
Answer 1.
Introduction
The primary focus of the manufacturing organizations has elevated extensively over the past 50 years. They have become much extra aware of making plans and controlling operations. With the advent of technological advancements, a few new standards and techniques have allowed new methods to be applied inside the infrastructure of a manufacturing company. The factors of planning and controlling do not best don’t forget the internal production operations but additionally inspect the prospects and factors of supply chain operations. The manufacturers, Its Half solved only
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Q2. In order to develop and maintain quality in processes, products and services, identify the factors that need to be considered. Refer your answer to a firm in the service industry. (10 Marks)
Answer 2.
Introduction
Quality management is an essential issue that contemporary firms consider to ensure that their products meet predetermined standards. Customers are more likely to lose interest in an organization’s or a brand’s products if quality control is missing, and they will hunt for alternatives. For quality control to thrive inside a company, those who work there must foster an environment wherein anyone strives for perfection. Quality testing is required at each stage of
Q3a. As an Operations Manager with an automobile firm, with the agenda of achieving world class standards, what would be the environmental concerns in achieving world class standards in operations? (5 Marks)
Answer 3a.
Introduction
Take a look at the existing trend in any business industry. One will see that they’re all managing environmental problems and the approaches wherein their sports affect the environment. The auto industry is the sector’s most critical production industry. When a company is built to
.
Q3b. As an Operations Manager to implement TPM, state the objectives to be considered for the implementation of TPM in your company. (5 Marks)
Answer 3b.
Introduction
The ultimate aim of total productive protection is to establish the best production technique possible to grow now in regions of protection and efficiency and productiveness stages. General productive renovation focuses on maintaining all gadgets in top running order to reduce the
Strategic Financial Management
June 2022 Examination
Q1. A Financial Express news article of February 3, 2022, mentioned that Alphabet, on February 1, 2022, has announced that its Board of Directors has approved and declared a 20-for-1 stock split. In light of this news, explain what is a stock split and how is it different from a bonus issue made by the company?(10 Marks)
Ans 1.
Introduction
A stock split is when a corporation splits its common shares into several units to grow stock availability. While a percentage gets divided, it’s typically performed because while the cost is rising, it is computationally expensive for businesses to purchase. It lowers the dividend payout because the number of first-rate stocks issued rises even as the market capitalization stays unchanged. Face cost is the most effective detail this is cut up. The final goal is to make shares extra on hand to regular buyers. When a business enterprise’s value fee is higher than the factor,
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Q2. For the first time any BBB-rated Asian company outside of Japan has issued a 40-yeardollar bond. In January 2022, Resilience Ltd. raised $1.5 billion in a 10-year issue at a coupon or interest rate of 2.875%, $1.75 billion in a 30-year bond at a 3.625%, and $750million in a 40-year issue at a 3.75% coupon rate. The coupon frequency for the 30-yearbond is semi-annual and for the others is annual. You’re required to compute the value of the bonds if their face value is $1,000 and the applicable rate is 6.9 percent. (10 Marks)
Ans 2.
Introduction
It takes three steps to discern how tons bonds are worth. Bonds have several assets of sales. One could be a waft of interest prices that the investor receives frequently. The other is the essential equity investment reimbursement, which occurs on every occasion the bond matures. The financial profit of each of these income factors is what a bond is worth these days. We will begin by figuring out how good deal earnings we will spend. For the term of the bonds, money is
Q3. In India, the year 2021 saw an immense surge in mergers and acquisitions. This was mainly propelled by first-time buyers and steered by the growth of industry disruptors across multiple sectors and business activities. The acquisition of Indian payments giantBillDesk by technology investors Prosus NV was the largest merger and acquisition deal in the Indian fintech industry. Proses has its own Fintech business PayU. This acquisition will help PayU to become one of the leading online payments providers, globally, with a presence in over 20 markets and increased total payments volume (TPV)of over US$4 billion.
- With this deal in the backdrop, explain mergers and acquisitions as a restructuring tool. (5 Marks)
Ans 3a.
Introduction
The practice of rearranging one or maybe more company components is referred to as corporate restructuring. The manner of reorganizing an organization might nicely be achieved for a variety of motives, consisting of gaining market share to turn out to be greater aggressive, weathering the current monetary climate, or counting on the organization’s personality to maintain ahead in a
- Identify and explain the type of merger seen here. Also, elucidate the other types of mergers and acquisitions in brief. (5 Marks)
Ans 3b.
Introduction
Mergers and acquisitions (M&A) are among the most well-known methods to grow your enterprise, regionally or globally. Honestly said, it occurs while one company merges with that difference. M&As (mergers and acquisitions) is a word that refers back to the merging of or
Services Marketing
June 2022 Examination
Q1. You are the owner of a retail chain. You currently have consumer durables, groceries and private label clothing range for kids, men, and women. The price point is low and the quality you offer is fantastic. You have more than eighty percent repeat customers.
In most of the customer surveys that you have conducted with market research agencies have pointed this unique feature of your store. You have successfully operated your business in Delhi. You have about 15 stores operating across the state. During the last five years, you have spread your offerings to the other northern states, and you have seen a wonderful response. You are pretty encouraged. After operating the stores for couple of years, the brand is not growing at the pace at which it should have. You are not able to figure out why. A consultant suggested to promote the brand in a big way. How will you do this? (10 Marks)
Ans 1.
Introduction
As manager of a retail company, our organization has been working for extra than six years in this property; the company has developed deep connections specifically with other agencies. Items that are promoted involve apparel, grocery, and sturdy object for children and adults. Running became part of everyone’s existence in Delhi. As referred to earlier, our company receives opinions and details concerning products and services offered. Increase a base of the consumer right here effectively; our crew is particular that they have a tremendous stable destiny Its Half solved only
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Q2. You have worked in the industry for a decade, and you are now fed up with the boring work environment around you. The entrepreneurial bug has bitten you and a food business is in your mind. There are numerous challenges, however. In your city, the population is large enough to sustain the business, disposable incomes are high, and you feel that there is a niche offering that needs to be created for your restaurant. How would plan your service offering? (10 Marks)
Ans 2.
Introduction
As an employee running within the industry for a more extended period, he has skilled loads from that employer. Some things start stagnating, and his task starts offevolved lacking pleasure. He starts feeling completely shattered through using this whole time. So he has one concept, approximately an alternative for turning in a few needs detail and pleasure into his lifestyle. He commenced reincarnated in the form of an inner entrepreneur that was buried and kept him
Q3. Trail Blazers academy is a coaching academy, providing training, coaching, and counselling services for students. Their primary revenue source is from the coaching they do for medical and JEE. Established a decade ago, it is now a well-known brand, but faces sever competition from the crowded market of the coaching space. The quality of the students passing out are well known and many candidates are able to crack the JEE and medical exams. However, in the last couple of years, the company has tried to expand using the franchise model. This was possibly the best model available. But with tremendous amount of competition happening online and offline, the pricing model of the academy has changed. The fees for the course are on the brochure but is charged variably. There are no standardizations followed. Many of the franchisee’s charge
whatever they want to, essentially to maintain a minimum threshold of students flowing into the organisation. Sometimes the centre heads of the franchise, encourage existing students to bring in new candidates, there by incentivizing them. Some of the hard negotiators are able to settle down at a lower price point that what others are paying. In many cases, students were allowed just with a token money with more than the usual EMIs. Everything seems to be as per the flexibility of the centre managers. While some of the franchises are happy, others are not. The location of the centre, number of enrolments drive the pricing. The parents are unhappy with this mechanism and there are complaints floating in the social media about Trail Blazers.
- How will you build a renowned ‘Trail Blazer’ brand? (5 Marks)
Ans 3a.
Introduction
This will no longer be surprising that many institutions wherein clinical college students and students from JEE may learn about cracking the clinical tests. As a final result of reputation and recognition within the market, this has been supplied with identifying the perfect brand and proof that university students will pass out from the center of training and could do surprisingly well in
- How will you deal with your complaining customers? (5 Marks)
Ans 3b.
Introduction
There’s a trend of burgeoning amongst centers of training to educate college students online; like another center of training inside the market, they’ll explore this selection effectively. If they decide to enter the marketplace, they could offer providers in that students might also add issues
New Product Development and Managing Innovation
June 2022 Examination
Q1. Dabur India Ltd is one of the largest FMCG companies in India. It is also World’s largest Ayurvedic and Natural Hair Care Company. Dabur today operates in key consumer product categories like Hair Care, Oral Care, Health Care, Skin Care, Home Care and Foods. The coronavirus pandemic has brought a change in demand dynamics with consumers increasingly seeking Ayurvedic products that build immunity.
You are the Product Development Manager and have been given a target of introducing at least 30 new products across their different product categories in the next one year. Identify different ways you shall consider introducing new products (Hint: Give some examples of the type of products you would like to consider from the product categories). Also, since the time period is short what type of “product development” model you shall use and why? (Hint: Compare some common product development models studied in the class and explain the benefit of the one that you will choose) (10 Marks)
Answer 1.
Introduction
Marketers may look into new possibilities by developing unique services and items. Once established items cannot speed development, an organization desires to produce a service or product to expand its market, expand income, and generate significant profits. A nicely-planned producing manner optimizes organization manufacturing operations. Amongst a number of the factors to recollect seem to be the integrity of company products, the constancy of their companies, the competencies of business staff, and what sort of stuff business plant or place of
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Q2. You and your friend have worked on the idea of a unique two-wheeler that runs on electricity. This can be mainly used for B2B purpose by all the delivery companies like Swiggy, Zomato, Tata 100mg and other Online E-commerce platforms. The potential for the product is huge, however, you need to be very sure of the Product Performance before you approach the VC for funding for commercial scale manufacturing. To ensure that the actual product meets the predefined quality standards, you need to do testing at various stages of NPD. Explain all the different types of testing you will be doing during the different stages of NPD of your product. What shall be your final step before
you approach VC to fund the project. (10 Marks)
Answer 2.
Introduction
Product design does not cease every time a business releases the primary-ever item. It’s occasionally vital to upgrade contemporary products or perhaps amplify the product variety. Product design is performed regularly in expanding businesses. Growing an idea and turning that right into a feasible, marketable item or brand isn’t an easy undertaking. Customers need to be inventive at the same time as additionally supplying costs. Any company may additionally deal
Q3. In the last 3-4 years, with easy and cheap access of internet, there has been significant rise in various OTT platforms, which got accentuated due to the pandemic in 2020 – 2021. This has affected the DTH market significantly especially in the Tier 1 cities in India.
a. Considering the concept of Product Life Cycle, where would you put the DTH/Television sector in their lifecycle? Explain each phase of the lifecycle and justify your answer with examples. (5 Marks)
Answer 3a.
Introduction
Product life cycle planning is the process of planning strategies to preserve a sustainable commodity constantly. The phrase product existence cycle represents the length of existence while a commodity is being offered to customers and when this is pulled from this marketplace. The product’s life span is split into four sections: “introduction, growth, maturity, in the end,
- Giving examples, explain how some of the Television network companies are evolving by new product development and attracting more consumers than ever before. (5 Marks)
Answer 3b.
Introduction
Despite extensive technological innovation required to carry analog looking into most people, TV became visible as a curiosity. Reputation remained slow because television was where customers’ favorite packages had been usually broadcast. This idea did not take off until after the mid-1960s when many radio transmissions converted to TV programs. Fundamental brands are
Managing Business Process Outsourcing
June 2022 Examination
Q1. Many companies have considered outsourcing a broad range of business processes, including IT services, to achieve critical cost savings. Although this kind of agreement can be structured in many ways, a thoughtful contractual arrangement, with appropriate cost sharing, pass-through mechanisms and pricing adjustments, allows the parties to share certain risks and at the same time establish a productive and profitable relationship. Explain BPO contract negotiation and monitoring and their risk impact? (10 Marks)
Ans 1.
Introduction
Businesses have best currently begun to understand the significance of powerful agreement management. Contracts were regarded entirely as prison files that would handiest be consulted during legal proceedings. Because of this, contracts are used to define the whole client-seller relationship in the IT-BPO industry. This consists of all components of buyer-vendor dating, from prison to business. As outsourcing of non-center and center services has grown exponentially, as has globalization and the creation of recent business models, IT-BPO contracts
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Q2. Organizations typically undertake periodic process improvement that are focused on specific business processes and may or may not align with the business strategy. In order to realize all the benefits of sometimes disparate BPM efforts, there needs to be an ongoing, organization-wide effort to assess and measure the results and continue to use the successful implementations. A process portfolio is widely considered the answer. What are the benefits of effective process portfolio management? (10 Marks)
Ans 2.
Introduction
This is the process that project managers and PMOs use to assess the capacity of a project and devise a plan for managing it. The PPM technique consolidates current facts, forecasts pipeline prospects, and gives all the facts in real-time. The unified control method is one in which all projects are handled under a single roof, referred to as a portfolio. The benefits of a holistic approach to venture portfolio control include monitoring the repute and fitness of tasks, their interdependencies, and the overall performance of assets assigned to the tasks. Since task metrics
Q3. For ALPHA CallCenter, a leading healthcare BPO company based out of Gulf approached MeraBPO with a requirement to improve their BPO process. The customer’s BPO division handles over a million customer calls every month, but their customer satisfaction levels were plummeting downwards. Even their CSAT was as low as 47%. Since the customer was a part of the healthcare industry, it was unacceptable for the company to find a low level of satisfaction from their customers. MeraBPO’s role was to nail down the causes for the low CSAT levels and then to provide a customized BPO solution that would help the company’s performance to soar.
At the onset of the project, the BPO team at MeraBPO decided to dissect the problem and get to the root cause. Through a detailed analysis, they identified some of the critical issues in the process that were affecting the customer’s BPO’s performance. The following were the requirements of the customer:
There was a linguistic and cultural mismatch between the BPO’s personnel and the client’s customers. The client’s customer base was native Arabs while the BPO employees of the customer (5 male agents and 5 female agents) were not native Arabic speakers. This language barrier made it difficult for the employees to effectively address the culture- specific requirements of the customers
There was a critical need to align the BPO support team with the standard processes that govern BPO functioning. The BPO team also required intensive training in BPO platform management
The BPO’s turnaround time lagged over a period of 7 days in contacting their customers after discharge
The support BPO team worked only 5 days a week (Monday to Friday) and only between
9 am to 5 pm. This posed a serious limitation for the customers who wanted to contact our client
The customers wanted to make sure that they were talking to an Arab agent and would ask the BPO employees for their last name
Female patients of our client would submit contact numbers of the male members of their family instead of their own
The customer reach percentage was less than 2%
After identifying the unique problems that were affecting our client’s BPO, they deployed one their best teams to implement a customized BPO platform. MeraBPO’s skilled BPO team refurbished the entire BPO process of the customer by adopting the following measures:
- BPO Service Timings: they increased the support time span by a period of 4 hours. Next, they made the support center available from 7 AM to 7 PM. To match the working week of UAE, they decided to change the work days of the BPO to Sunday to Thursday instead of Monday to Friday. Multiple shifts were also introduced to meet the time demand with WFM.
- Local BPO Agents: they hired a team of native speaking Arabs to eliminate the cultural gaps.
- Support Infrastructure: they enhanced the infrastructure for the customer’s BPO center and included best-of-breed voice, email and internet facilities. This helped in substantially reducing the turnaround time of the BPO team.
- Value Added Support Services: they also offered a host of value added services, such as the following:
they extended the 24-hour call support for excess processing requirements during peak hours
The BPO agents were given customized ‘Last Names’ to suit the caller’s country
The DID number was masked based on the caller’s country
The BPO agents were given 20% hand-outs
Culture specific provisions were specially created to record rebuttals from the objections raised by the male family members of female patients
The BPO process of the customer was continuously improvised and enhanced based on
Lean and Six Sigma methods
The database of the customer was always kept up-to-date
The BPO application was rectified periodically
Within a short time span of just 2 months, they were able to present the following results to our customer. From an unsatisfactory 47% the CSAT galloped to a whopping 85% – 87%.
The turnaround time was improved by 24%.
- What were the cultural challenges faced by ALPHA call center and how were these specific cultural challenges met by ALPHA call center (5 Marks)
Ans 3a.
Introduction
Healthcare BPO company Alpha call center approached Mera BPO to assist with their BPO procedure development. Extra than one million consumer calls are responded to every month through the BPO department, yet client satisfaction turned into a declined. Consumer dissatisfaction with the company’s service turned unacceptable because the client turned into
- What are the advantages of outsourcing call center operations of a hospital to a BPO like ALPHA call center? (5 Marks)
Ans 3b.
Introduction
A manager’s attention and time are restricted in each firm, which is especially authentic for small organizations. Payroll, as an example, maybe delegated to a third party, releasing up the business proprietor’s time and strength to awareness of the marketing and sales operations which are
June 2022 Examination
Q1. Adopting Lean Six Sigma (LSS) methodologies can help employees manage their time better, resulting in a more productive and efficient end-product. Explain how Lean Six Sigma (LSS) deployment has helped a leading global coffeehouse chain in the recent pandemic time to bring about a positive impact to its operations and employees performance. (10 Marks)
Ans 1.
Introduction
Current epidemiological tactics to COVID-19 are based totally on sound targets that perceive the motive and contributing factors, decide the extent of the virus and its progression within the global population, check preventive and healing measures, and broaden an effective public fitness coverage response. The general public fitness reaction has varied from the United States of America to the country and state to the nation with varying outcomes. However, one issue of the reaction has entailed the opportunity to try out strategies. A fast turnaround time for test Its Half solved only
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Q2. By proactively monitoring manufacturing processes, confectionery companies can control variation to ensure quality product. Statistical control charting is used to support continued process verification, ensuring that processes are executed in a correct and consistent manner. Discuss how process control charts can be used for improving the quality levels in the confectionery companies. (10 Marks)
Ans 2.
Introduction
Creating control charts with a short reaction time is crucial in commercial settings. Engineers can extra quickly discover defective gadgets and restore the machine to producing high-quality goods if managed charts respond quickly to manner shifts, as shown within the determine. Manufacturing facility employees may not comprehend that a device is malfunctioning for an extended period, which results in lost labor and substances and dissatisfied customers. Charitable
Q3a. Suppose you work as a facilities manager in healthcare sector, identify a process that needs some improvement and create a board outline using DMAIC methodology for the process improvement. (5 Marks)
Ans 3a.
Introduction
The DMAIC framework is one of the best tactics to optimize your corporation tactics. As one of the many critical tools in the Six Sigma arsenal, the DMAIC approach is a five-step method based on solid information. Determining and eliminating wasteful variants in business and
Q3b. Enlist at least 5 organizations following either Kaizen or Six Sigma. Also list out 5 organizations that uses a combination of Six Sigma and Kaizen strategies. (5 Marks)
Ans 3b.
Introduction
Quality-control processes referred to as “Six Sigma” may be used to take away mistakes and optimize processes to increase income for an organization’s products. As an employee of Motorola in the 1980s, a scientist came up with its idea. If you’re searching out methods to improve your business, Six
International Logistics and Supply Chain Management
June 2022 Examination
Q1. An Indian manufacturer of ready-to-eat snacks having a pan-India distribution network is planning its international expansion by way of exports. It has identified Sri Lanka as the first foreign market to start with. Explain the factors it should consider while formulating its supply chain strategy for exporting to the Sri Lankan market and suggest an appropriate strategy for the same. (10 Marks)
Answer 1.
Introduction
The closest neighbors are India and Sri Lanka, separated through the Gulf Of way. The two nations’ connection dates back extra 2,500 years, and both sides have built on a lifestyle of instructional and financial cooperation. Each nation is an active individual of diverse nearby and multilateral businesses, including the South Asian Affiliation for Regional Cooperation, the South Asia Cooperative financial program, and BIMSTEC, aiming to strengthen economic links. Since the alternate bilateral agreement between the two nations, India’s exports to Sri Lanka have
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Q2. XL brands follows a direct-to-consumer (D2C) model for sourcing & selling customized clothing products for men & women. With competition from similar other D2C companies, XL is looking to differentiate itself from the others based on its delivery experience. It is also looking at a superior delivery experience to provide it a source of competitive advantage. Explain, with reasons, the choice between in-house & outsourcing of logistics for XL to achieve its twin objectives. (10 Marks)
Answer 2.
Introduction
According to the latest survey, most cart abandonments had been caused by better-than-expected expenses, a big part of which was transport. Delivery fees cannot continually be passed directly to the purchaser. For this reason, a price-powerful shipping plan is essential. As XL’s organizations contemplate how to restrict budgets, generate more content material at the same time as maintaining high-quality requirements, many are organizing their in-house groups or
Q3. An international optical products company is interested in setting up its India operations by importing & selling its product range comprising of glasses, lenses, & frames through both the distributor as well as retail channel.
a. Explain the requirements & the procedure to be followed for importing the products in India. (5 Marks)
Answer 3a.
Introduction
It is critical for groups trying to establish trading operations in India and those already doing business there to have an intensive understanding of the regulatory framework and the stakeholders and documents involved. The worldwide trade Act 1992 governs imports and
- What would be its requirements of warehousing in India for the distributor channel? Would these be any different for the retail channel? Suggest the suitable type (or types) of warehouse. (5 Marks)
Answer 3b.
Introduction
While brick and mortar shelters for items garage had been formerly the norm in India. Over time, the industry has grown into extraordinarily sophisticated stockrooms ready with intelligent monitoring mechanisms. Each shipment may be traced in actual time
International Finance
June 2022 Examination
Q1. Define interest rate parity (IRP) and explain with US and India example, when IRP does not hold good, how the opportunities for covered interest arbitrage arise. (10 Marks)
Ans 1.
Introduction:
Globalization has made trade among the countries very accessible and affordable. Now, items are being transferred from one country to the opposite. This is how we are witnessing an upward thrust inside the wide variety of products to be had in the market and the growing dwelling requirements of people living in that society. Globalization and liberal thoughts of change have also given rise to many new start-ups and groups which want cash and capital to grow their
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Q2. Explain International Fisher Effect (IFE), forward expectation parity (FEP) and summarise the relation through an appropriate diagram. (10 Marks)
Ans 2.
Introduction:
In this globalized international, whenever one tries to take investment or raise some capital, it has to dilute its assets or undergo certain liabilities in terms of the mortgage. They have to pay particular interest on that loan quantity which is maximum instances is uniform in a selected territory. But what is to be mentioned is that there are possibilities of incurring either more excellent or lower interest rates when you boost the price range from the worldwide marketplace.
Q3. Mr.Suresh Bhonsle is treasury head in India of a multi-national bank. In his individual capacity he is an investor of stocks. Over the years he has built up a robust portfolio by investing in stocks of companies of various sectors. In Airlines industry he has investment in 1000 shares in Indigo ( InterGlobe Aviation Ltd.). The sector got badly hit during Covid 19. Mr. Bhonsle (being MBA finance from NMIMS and FRM and treasury head of a bank) goes through the financial statement of the company thoroughly. He notes, as a result of Covid Pandemic – Indigo suffered a net loss of Rs.58298 million during the financial year 2020-21 of which around 9% (Rs 5230 million) is attributable to foreign exchange loss. He further notes that the effect of exchange rate change (loss) on cash and cash equivalents held in foreign currency is Rs.177.28 million. ‘Notes on accounts’ further reveals that there is considerable foreign currency outgo resulting from loan repayment. The profit/ loss arises mainly on exchange difference in repayment of foreign currency loan. Despite foreign currency transaction exposure there does not seem to be in place proper ‘hedging’ of currency risk.
Currency risk can be hedged using forward contract with a multinational bank at the same future rate prevailing in the market. Alternatively, the company can deploy money market hedge. Among other loan repayments as per various schedules, suppose indigo has to pay Rs. 5 million (INR) at the yearend 2020-21 without hedging taking spot rate as USD 1 = 76 (or 1 INR= $0.0131). The market condition in 2020-21 was as under-
Indian 1 year T-bill rate | 5.50% per annum |
U.S 1 year bond yield | 1.00% |
Spot exchange rate | Rs.76/$1 |
Forward (future)exchange rate at the beginning of 2020-21 | Rs.74/$/1 |
Required:
- Compute the impact of hedging if forward rate route (forward hedge) is taken. (5 Marks)
Ans 3a.
Introduction:
Forward market hedging helps hedge exposure within the forward forex, interest rate, and economic asset markets. It includes the use of forex contracts or FX forwards. Under this hedging technique, a coin is rightly bought at a forward trade rate. The hedge may be affected by
oving the impact of change in foreign money rate fluctuations.
Q3b. Compute the impact of money market hedge and compare with forward hedge (a) to arrive at logical conclusion as to hedging strategy the company should follow. (5 Marks)
Ans 3b.
Introduction:
Hedging is when the dealer attempts to take a few protecting measures to avoid changes inside the currency market because of a few unstable events or information. Below this hedging approach, a coin is out rightly purchased at a forward exchange charge. The hedge may be
June 2022 Examination
Q1. What could be peculiar features observed for Insurance in common world? (10 Marks)
Answer 1.
Introduction
Insurance frequently referred to as health care insurance or an insurance policy is a proper scheme between insurance and insurance. The community corporation gives number one protection towards plaintiff losses which could occur under favorable situations. Insurance is a contract that takes the form of a monetary safety policy. This cowl gives the monetary risk to a person because of unforeseen occasions. The coverage proprietor is the insurer, and the insurer is a top-class corporation/insurer/subcontractor. In a few cases, insurance providers provide bills or
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Q2. Explain the typical types of Insurance apart from Life Insurance (10 Marks)
Answer 2.
Introduction
Public coverage provides non-life assets towards floods, fires, thefts, accidents, and synthetic calamities, including your home, vehicle, health, and travel. one of the pillars of economic planning is coverage. It protects you, your dependents, and your valuables from monetary losses in a catastrophic incident. Coverage is an honest belief. You pay the insurer a certain sum referred to as the premium for insurance of a predetermined quantity for any damages sustained.
Q3a. What can be termed as Basic Characteristics of Risk Management? (5 Marks)
Answer 3a.
Introduction
Management of risk may be the technique to control, verify and perceive threats to organization profits and capital. Each stem of hazard from a one-of-a-kind resource includes criminal liabilities, financial uncertainties, and mistakes of strategic management, natural disasters, and
Q3b. How one can identify the respective Loss Exposures in Risk? (5 Marks)
Answer 3b.
Introduction
Chance publicity is the quantity of cash that could be lost due to an employer’s current or future activity. The opportunity of a hazard prevalence is increased by way of the range of its capacity losses to decide the level of publicity. Businesses utilize risk publicity to price the likelihood of
Entrepreneurship and Venture Capital Management
June 2022 Examination
Q1. Ayat wants to start her own restaurant. Explain detailed business canvas model for opening restaurant. (10 Marks)
Answer 1.
Introduction
Restaurants vary in their cognizance of a particular kind of meal or drink, a unique activity, a particular style of provider, or a mixture of these. for example, an espresso shop focuses on coffee and conversation, discotheque and dance and alcohol, a quick-serving restaurant serving rapid-paced meals, an excessive-cease eating place for a selected sort of food, and selecting up packaged food brought. Everybody who wants to open a restaurant must be privy to those many desires and guidelines and reply to destiny clients’ diverse and ever-converting needs and
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Q2. Tia and Arjun want to start a business which will be technology oriented. Suggest Private limited or LLP will be suitable for Tia and Arjun’s business. (10 Marks)
Answer 2.
Introduction
In every commercial context, war is unavoidable. While personal history, circle of relatives’ duties, and potential conflicts between family and semi-humans are involved, the hassle is probably more challenging to deal with and more significant damaging to family businesses. Tensions and conflicts in the own family firms have the potential to expand into more significant serious troubles that damage each enterprise and the own family relationships. In actuality,
Q3. ZIKVA is the family business owned by Patel family since 1960’s. They are basically into import of wood. It is basically run by second generation and will move to third generation very soon.
a. Do you think ZIKVA can expand its business? If yes, then what kind of innovation should be considered for expansion. (5 Marks)
Answer 3a.
Introduction
It’s far critical that you initially measure your market, no matter the type of business you’re in or the populace you ought to target. Hold up to date on enterprise news and trade exhibitions. Established and growing export firms may additionally use change exhibitions to reach out to clients from distant places, especially if they have a challenging product. We’re all aware of the
- According to you what are the challenges of Family Business. Also, mention the advantages and disadvantages of family run business like ZIKVA. (5 Marks)
Answer 3b.
Introduction
Every 12 months, around one-third of the 1 million circles of relatives businesses handed down to offspring fail, and plenty of small company owner’s conflict to establish monetary independence for their organizations once they depart. Does not the most effective circle of
Employee Development & Talent Management
June 2022 Examination
Q1. Global Telenor is a telecommunications company and believes that employees are their competitive edge. They are heavily investing in talent management practices. As a Chief people officer, what steps will you consider while developing talent management practices for the company? (10 Marks)
Ans 1.
Introduction
Skills control is considered a vital technique in any company. This makes it easier for personnel to grow their skills and attachment to work. It is feasible to encourage the employees to work more excellently through skills control. For example, international Telenor is a corporation famous for its telecommunication. This corporation believes that its personnel help them be a perfect competitor in the competitive marketplace. The primary objective of this talent management is to make the organization a more significant hit using motivating as many Its Half solved only
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Q2. Royal Fincorp has been a market leader for a long time. Of late, customer satisfaction scores have dipped. The new customer service executives seem to be week in query handling and product information. The need to be agile and work with limited workforce has pushed Learning and Development to relook at their learning initiatives and shorten them. Organization wants to look at some on-the-job techniques that will get the customer service executives to come to speed. Discuss any 4 on-the job techniques that can be considered for this purpose. (10 Marks)
Ans 2.
Introduction
Distinct styles of the process techniques are used to assist any organization stays inside the proper line. The royal quality crop is a big organization leading the marketplace for a long time from its aggressive marketplace. However, nowadays, their clients’ delight is slowly decreasing. So they have been looking to preserve their leading function using some activity techniques. The company is keen to enhance its role by adopting a variety of techniques by growing in touch with
Q3a. In the backdrop of rise in attrition, organizations are very keen to develop robust employee retention plan. Suggest some strategies that they can adopt to reduce employee turnover. (5 Marks)
Ans 3a.
Introduction
In the case of the company, maintaining employees creates widespread trouble. Employee’s turnover is a big problem for the organization’s profits. Personnel goes away from organizations for their extra comfort and flow to a better company. So it’s essential to undertake various plans
Q3b. With a view to motivate employees and reward their loyalty, Sun Heath Ltd is keen to fill all the new managerial roles through their internal source only. Suggest some techniques that they should consider for internal talent acquisition. (5 Marks)
Ans 3b.
Introduction
Talented teams in any organization constantly assist the organization in transporting forward on the path of fulfillment. Solar health ltd company has obtained numerous expertise acquisitions to keep their employees. Consequently, the organization has adopted various technical strategies to
June 2022 Examination
Q1. After the onset of current pandemic situation, most of individuals are using various types of Digital Payment methods. Discuss the different types of Digital Payment methods (Any 5) and which method you find more suitable for usage and why (Discuss the same by stating benefits with example). Have you or your acquaintances faced issues while performing the transactions? What measures have you taken to make that transaction smooth? Discuss the same with the help of an example. (10 Marks)
Ans 1.
Introduction
Digital payment is when finances are sent digitally or electronically rather than physically. Both the sender and the receiver must utilize technological means to switch cash. Paying using a credit card, debit card, or cell cash are all covered in this definition of payment. It’s impossible to agree on a single definition of digital payments considering that digital bills might be relatively digital, primarily virtual, or digital. On the other hand, partial virtual bills employ third-party agents to transmit cash between payer and payee, with companies finishing the transaction with virtual Its Half solved only
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Q2. Cryptocurrencies is a currency which is secured by using cryptographic techniques. These currencies were in news recently due to the taxes levied upon it in the Budget announced on 1st Feb,2022. Find out how much tax has been levied upon by Indian Government on same in the Annual Budget-2022 and what are the other measures thought of by the Government in the same regard. Also, discuss what are the risks and legal regulatory issues associated with these currencies and the factors one should take care of while investing in these types of currencies. (10 Marks)
Ans 2.
Introduction
Encrypted records strings that constitute an economic unit are known as cryptocurrencies. As a comfy log of transactions, it’s far tracked and managed by a peer-to-peer community called blockchain, which includes shopping, selling, and moving. The reality that cryptocurrencies are not issued by using governments or different monetary firms distinguishes them from conventional forms of currency. Further, it is easy to confuse advanced coins with conventional electronic cash as it isn’t always an identical aspect. There is a growing desire for legal
Q3. A blockchain is a digital ledger of transactions that is duplicated and distributed across the entire network of computer systems on the blockchain. Banking sector is the sector wherein one can see the potential of using this technology at wide scale. Considering the above scenarios, discuss the following:
a. Explain the features and contracts in Blockchains and why most of the organizations are adopting this technology? (5 Marks)
Ans 3a.
Introduction
A blockchain acts as a shared database on a considerable scale computer community. It guarantees that the transaction is secure and comfortable. The majority of the facts on a blockchain are stored digitally on a computer. Digital bills, such as the Cryptocurrency gadget,
- Discuss how Blockchains can help the Banking Sector in maintaining the databases and providing other advanced services and facilities to its customers. (5 Marks)
Ans 3b.
Introduction
Innovative healthcare solutions are being evolved with blockchain generation, which is still in its infancy. Healthcare carriers, diagnostic laboratories, pharmacies, and physicians use a Blockchain network to store and change affected person’s information. It is possible to uncover
Business Ethics Governance & Risk
June 2022 Examination
Q1. As a product manager you are responsible for a new hand sanitizer launched recently by your company, Health and Hygiene Ltd. Most of your business is offline through channel partners. You are considering a hybrid model of offline as well as online distribution channels (ecommerce platform). Prepare a note for your Marketing Head identifying five financial and five operational risk involved and classify them as high, medium and low, so that the reputation and stated values of your company are protected. (10 Marks)
Answer 1.
Introduction:
Because of the product supervisor of the new hand sanitizer with the aid of the company health and hygiene Ltd, the company has been dealing with some of the operations and the monetary risks inside the recent times. It has been very tough for the company to face such problems. First, permit’s talk about what the operational and economic risks imply Its Half solved only
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Q2. Select any one popular TV advertisement for any product/service that you find ethically wrong/inappropriate/ offensive. Using any one ethical decision making model (three models covered in class during session1, chapter 2, or any other model) analyse and explain the ethical issues involved and why they are wrong /inappropriate /offensive, from the perspective of any three relevant stakeholders eg consumers, company/brand, section of society involved or targeted eg women, children etc. (10 Marks)
Answer 2.
Introduction
The aim of ethical advertising is a manner for businesses to signify the significance of the requirements of consumers. Encompassing the moral mindset of their commercial gives clients proof about the companies which they choose to assist. The nation is aggravating to result in a discrepancy globally, and borrowing commodities from ethical corporations is a simple course to indicate they oversee. Everyone possesses issues they assume to help; denominations want to wait few commonly ratified procedures while ratifying promoting actions. Even as big trend
Q3. Intelligent Services, your employer, prides itself on hiring minorities. One candidate fully fits the job requirements for an open position in your division. However, your boss is concerned that some of your customers will not understand the candidate’s limited command of the English language. You are the manager to whom this candidate will report, if selected.
a. What decision will you take and how will you explain/justify it to your boss? (5 Marks)
b. Which two programs and/or processes will you introduce in your division to be able to successfully deploy many more such candidates in future? (5 Marks)
Answer 3(a).
Introduction
Hire, activity, and install is assistance that’s based on particular mastery bunch compelled by corporations. The HTD assistance carriers train the reserves, set up them with customers once the exercise is accomplished. Organizations guard a fragment of second and coins thru this coverage
Answer 3(b).
Introduction
The stairs to take to rent more of the minority level of people because the personnel:
Making the Adjustment with the intention to the screening and the looking of the candidate: there is never the ability of recruitment carried out online amounting to that of 80 percent in general, but it does receive filled from that of the hires accomplished internally. One has to make