Operations and Supply Chain Strategies

April 2022 Examination

Question 1. XYZ Ltd is operating in pharmaceutical and you are appointment as supply chain manager. As COVID 19 third wave is expected in India, there is an urgent requirement for a vaccine. It has been observed that there is a lack of vaccine in the country. Analyze and suggest a different level of strategies that you will implement in the firm so that citizen of the country will get a vaccine. (10 Marks)

Ans 1.

Introduction

COVID- according to the country’s manufacturers, India produces 19 vaccines. With the current workforce and cold-chain infrastructure before the pandemic, immunizing the first 30 million healthcare employees is viable. India has abundant single-use clinical and surgical resources for the vaccine’s manufacture, together with vials, stoppers, and syringes. An effective digital system was installed to Its Question only

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Question 2. Mr. Agrawal is running an offline electronic store and due to tough competition from Ecommerce players, Mr. Agrawal is thinking to start an online website to deliver the product. Company must focus on cost, quality and delivery parameter while working in an online business model. Suggest company to implement various focused operations strategy that improves the performance of the firm. (10 Marks)

Ans 2.

Introduction

Question 3a. A pharmaceutical company is running an offline store and also have good customer base. Company faced lots of challenge due to online pharmaceutical players. Online medicine delivery is a new concept in the industry, and customers are accepting this business model slowly.

Explain the existing situation of the firm considering the industry life cycle. (5 Marks)
Explain different competitive advantage that helps a company to get a better market share in the market. (5 Marks)

Ans 3a.

Introduction

An industry’s life cycle is divided into four distinct phases, each with its own set of industrial traits. The size of the market, the functions of the product, and the key competitors are all fuzzy standards at the early stages of product development. The advent, boom, maturity, and decline stages of an indust

Question 3b. Explain different competitive advantage that helps a company to get a better market share in the market. (5 Marks)

Ans 3b.

Introduction

Many firms focus on a few attempted-and-real strategies of acquiring an advantage over their competitors in the market, but many different options are available. Those techniques can be grouped into four large corporations, which are the basis for understanding

Custom Shipping and Insurance

April 2022 Examination

Question 1. Gladis Importers have imported one consignment of medicines in 4 x 40’ containers. The INCOTERMS is CIF. The exporter has sent all documents well on time to the importer. The importer has given all documents to his Customs Broker Universal Customs clearing Agency. Customs broker delayed the clearance of cargo due to lack of manpower in Covid situation. As a result, the shipping company has charged detention charges. Who will have to bear the detention charges – Importer or Exporter? (10 Marks)

Ans 1.

Introduction

C.I.F. suggests that the seller manifest on board the vessel or acquires the inside and out brought items back. The threat of misfortune or harm to matters passes while the object is at the boat. The dealer has to agree to pay the expenses and load essential to pass the things on to the named port of objective. The client must see that the seller should get affirmation essentially on least cover. The consumer needs to have more splendid Its Question only

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Question 2. Wellness Importers have imported one consignment in a 40 feet container in Mumbai under FOB terms. The importers asked the customs broker to destuff the container in the customs Freight Station and get the goods in trucks. 5 trucks have to be arranged to bring the goods of 40 feet container. While transporting goods to the factory goods of two trucks got wet due to heavy rain in Mumbai. The company has filed the insurance claim for the damaged goods. Insurance company surveyed the goods and refuses the pay the compensation as the transporter did not provide quality trucks. Explain whether the insurance company is right and how to get the compensation for the loss (10 Marks)

Ans 2.

Introduction

Question 3. Your company wants to export 2200 boxes to Singapore. The INCOTERM is CIF which means you have to arrange the freight. Your company is debating whether to send these 2200 boxes in loose i.e. LCL or book a container and send as FCL. It needs one 40’ container for FCL but some space is still left in the container. LCL is cheaper than FCL by Rs. 3000/-

a. What would you prefer between LCL and FCL? Support your decision with proper reasons (5 Marks)

Ans 3A)

Introduction

The terms L.C.L. additionally F.C.L. suggest the two critical strategies for holder shipments: A F.C.L. is a shipment that consumes the entire area without offering it to another item. L.C.L. implies shipments that take up a piece of the whole holder and are despatched close by other carriers’ stock in a comparative

How will you convince your company to accept your decision of selection? (5 Marks)

Ans 3B).

Introduction

While exporters and vendors ship and get massive product measures via the ocean, they could use an F.C.L. conveying mode. In F.C.L. transportation, a provider enlists an entire metallic trailer for his shipment. It does not mean he wants to consume the compartment area. Regardless, it is evident that F.C.L.

Total Quality Management

April 2022 Examination

Question 1. Your organization wants to use SPC to help in formulating, implementing, and controlling business processes effectively. What are the major tools of SPC you will recommend? Explain with some examples. (10 Marks)

Ans 1.

Introduction

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Question 2. Maxx Industries wants to initiate Quality Circle to identify quality issues on a regular basis. What would be your recommendations to them for organized and successful implementation? (10 Marks)

Ans 2.

Introduction

Attitude: The goal ought to change people’s mindset, for example, “it’s none of my business” to “it’s my business” this variation defines mindset and improvement of labor.

Self-development- It’s a system of human beings’ hidden talent, and bringing out this expertise is very important to

Q3. An organization’s performance may be jeopardized in case its partners do not attain the anticipated performance. Therefore, performance depends on the efficiency of business-oriented relationships with interdependence between partners.

a. In relevance to the above statement, what do you think are the expectations from the customer-supplier partners for better association? (5 Marks)

Ans 3(a).

Introduction

For higher business growth, the clients will continually depend on providers. Every supplier ought to be targeted on customers’ wishes then is suitable for the growth of your business. Also, customers must be

Qb. What will be your approach to relationship development between the partners? (5 Marks)

Ans 3(b).

Introduction

If a company is getting earnings, it’ll share between the partners. Income will share equally between the companions. Also, they should contribute equally, and if one accomplice is supplying more

India’s Foreign Trade

April 2022 Examination

Scenario:

Domestically well-established readymade garments manufacturing Indian company decides to go for geographical expansion through Foreign Trade into western countries like USA and European Union. If you are a head of their International business, your task will be to establish the new company as well as their readymade brand in the above-mentioned market/s

Question 1. Discuss on Market identification process with respect to readymade garments considering any one country either USA or any one European country. You need to discuss on regulatory requirements, market survey (both secondary and Primary) major non-tariff barrier and competition. (10 Marks)

Ans 1.

Introduction

When starting a readymade clothes enterprise, the primary and foremost undertaking is to pick out your target market. The market identification process entails determining why humans would purchase from you, segmenting the marketplace based on demographics and different elements, and then figuring out the most worthwhile sectors to encompass for your goal market. It enables you to create a more effective advertising and marketing blend that expands your reach and profitability. This process can seem daunting, but it doesn’t have to be. by using following a few Its Half solved only

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Question 2. Once you have finalized on the target market how do you plan to work out the market entry strategy for the chosen target market. (10 Marks)

Ans 2.

Introduction

While expanding a business into new markets, its miles crucial to pick the goal market cautiously and execute a powerful market entry strategy. The first step is to recognize what makes a terrific target market. The end client to whom the corporation wishes to sell its merchandise is called the target market. To grow market percentage, goal marketing involves segmenting the entire marketplace into multiple classes and developing marketing techniques for each phase. Each consumer requires each product. Before any company executes a strategy, it must first pick out a

Question 3(A). Explain what EPC is and how EPC can help your organisation establishing & promoting your company overseas. (5 Marks)

Ans 3a.

Introduction

Export promotion councils are a critical interface between the enterprise and the authorities. EPCs expand services to exporters, including records, steerage, and help with export processes. They play a critical position in worldwide trade and assist in promoting Indian exports all around

Question 3 (B). Give your opinion on considering going for OEM based business as add on to your brands to manufacture for well-known international brands by your company (5 Marks)

Ans 3b.

Introduction

An authentic system producer (OEM) is a business enterprise that makes products utilized in other corporations’ stop products. For example, Apple Inc., the laptop and electronics massive, uses third-party providers to make elements for its iPhones and other gadgets. It takes a lot of

Export Import Procedures and Documentation

April 2022 Examination

Q1. Your friend approaches you seeking your advice on various registrations to be done before commencing export business. Would you please give the list of the various government authorities with whom he has to register his company? (10 Marks) –

Ans 1.

Introduction:

Globalization has led to the opening of the world market for all the countries. Now, every country advantages from trading with all the different countries in the international. While we say trade, it means importing and exporting goods & services across the borders. It is not simplest related to the interaction between the heads of different countries, however it manner exchanging items & offerings among the nations across different borders. To have a regulatory framework over the exports and imports, the Indian authorities have advanced certain Its Half solved only

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Q2. You have imported one consignment in a 20 feet container. Due to some reasons the cargo got cleared after 8 days. Now you have to return the container in 10 days failing which you have to pay detention charges. If you take the container to your warehouse you will need another 4 days to return. How will you handle this situation to avoid detention? (10 Marks)

Ans 2.

Introduction:

Section 110 of the Customs Act offers the detention of goods. It says that when the detention order has been passed against items to the owner of the goods, he can’t remove, part with, or otherwise deal with the goods except with the earlier permission of the appropriate office of the customs.

Recourse against the situation: Section 110 of the Customs Act offers the detention of products. It says that once the detention order has been passed against goods to the proprietor of

Q3. Assume you are returning from abroad after 3 years permanently to India. You have booked your household items by sea to India.

Do you need an IEC number to clear your cargo? (5 Marks)

Ans 3a.

Introduction:

The department of DGFT comes directly below the Ministry of trade, the government of India. The utility for getting registered at DGFT is to be submitted to the closest local authority of DGFT. The application shape is known as ‘Aayat Niryat form- ANF2A’. It may also be submitted online on the website of DGFT. An amount of 1000 is to be submitted as application

Q3b. Which IEC number you will use to clear your cargo? (5 Marks)

Ans 3b.

Introduction:

IEC is necessary for every first-time exporter to sign up with the DGFT. The branch of DGFT comes without delay beneath the Ministry of Commerce, the government of India. The software for getting registered at DGFT is to be submitted to the nearest regional authority of DGFT. The

Custom Shipping and Insurance

April 2022 Examination

Question 1. 1. Gladis Importers have imported one consignment of medicines in 4 x 40’ containers. The INCOTERMS is CIF. The exporter has sent all documents well on time to the importer. The importer has given all documents to his Customs Broker Universal Customs clearing Agency. Customs broker delayed the clearance of cargo due to lack of manpower in Covid situation. As a result, the shipping company has charged detention charges. Who will have to bear the detention charges – Importer or Exporter?

Introduction

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Question 2. Wellness Importers have imported one consignment in a 40 feet container in Mumbai under FOB terms. The importers asked the customs broker to destuff the container in the customs Freight Station and get the goods in trucks. 5 trucks have to be arranged to bring the goods of 40 feet container. While transporting goods to the factory goods of two trucks got wet due to heavy rain in Mumbai. The company has filed the insurance claim for the damaged goods. Insurance company surveyed the goods and refuses the pay the compensation as the transporter did not provide quality trucks. Explain whether the insurance company is right and how to get the compensation for the loss.

Introduction

Security ensures a policyholder’s formal concept to a safety organization for incorporation or repayment for a covered worry or method occasion. Whenever supported, the protection office will give an element to the secured or an advocated placed person in light of a legitimate issue for the defendant. The safety company endorses the case (or denies the case). Security claims cover the entirety from death advantages on existence inclusion game plans to conventional and

Question 3. Your company wants to export 2200 boxes to Singapore. The INCOTERM is CIF which means you have to arrange the freight. Your company is debating whether to send these 2200 boxes in loose i.e. LCL or book a container and send as FCL. It needs one 40’ container for FCL but some space is still left in the container. LCL is cheaper than FCL by Rs. 3000/-

a. What would you prefer between LCL and FCL? Support your decision with proper reasons (5 Marks)

b. How will you convince your company to accept your decision of selection?

Ans 3A)

Introduction

Ans 3B).

Introduction

Total Quality Management

April 2022 Examination

Question 1.

Introduction

Statistical process control is a five-core device used mainly to degree conforming products. It is an advanced shape of Time collection plots. Additionally, it’s a technique for detecting and tracking the method when converting. The SPC process is like you’ll recognize the system is solid or managed. SPC is necessary for bringing down scrap and rework, making better the excellent, growing productivity, and taking part nowadays in a market. Statistically, the sample ought to be judged using the incoming of the scrutiny, judged via the in-method scrutiny, and Its Half solved only

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Question 2.

Introduction

Attitude: The goal ought to change people’s mindset, for example, “it’s none of my business” to “it’s my business” this variation defines mindset and improvement of labor.

Self-development- It’s a system of human beings’ hidden talent, and bringing out this expertise is very important to the development of work wherein people can study abilities and strategies for or her company growth and use their brains to remedy problems and supply exact pointers. Every

Ans 3(a).

Introduction

Ans 3(b).

Introduction

If a company is getting earnings, it’ll share between the partners. Income will share equally between the companions. Also, they should contribute equally, and if one accomplice is supplying more minor than the opposite, the companion will now not get the same profit. Each agency’s decision might be taken via companions at the same time because they may be

Taxation- Direct and Indirect

Q1. Mr. Pradhan, an Australian citizen, comes to India for the first time during the previous year 2016-17. During the financial year 2016-17, 17-18, 2018-19, 2019-20 and 20-21 he was in India for 50 days, 55 days, 70 days, 80 days and for 140 days, respectively. Determine his residential status for the assessment year 2021-22 and discuss the applicable provision. (10 Marks)

Ans 1.

Introduction:

The residential status is critical as it helps determine tax incidence at the taxpayer. There are three vast categories of taxpayers based totally on residential popularity:

Non-resident
Resident and primarily resident
Resident but not mostly resident

Section 6 of the Earnings Tax Act, 1961 deals with residential repute. The residential status of the taxpayer may alternate from 12 months to some other and hence should be ascertained in

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Q2. Mr. Damman on his birthday purchased a residential property on 25th July 2018 for Rs 50 Lakhs and made some addition to the property in the month of September 2018 for Rs 3 lakhs.

He sold the house property in May 2020 to his brother-in-Law for 70 Lakhs. Out of the sale proceeds he spends 10 lakhs to purchase another house property in his home town Jhabua, in the month of October, 2020.

Discuss Section 54, also whether the benefit of indexation will be available or not as per Section 54.

Further, calculate the amount of capital gains taxable (long term / short term) in the hands of Mr. Damman for the assessment year 2021-22 (10 Marks)

Ans 2.

Introduction:

Income earned by using someone is divided below numerous heads of profits as according to the earnings-tax Act, 1961. The income earned on the switch of capital property is taxable in the relevant previous year underneath the top ‘Capital gains.’ as a result, to calculate the profits chargeable to tax under capital gains, we ought to first recognize critical phrases, i.e., ‘transfer’ and ‘capital asset.’

Mrs. Sita is a housekeeping staff at JM Hospital. She receives basic salary at Rs30000 per month. She holds a house property in Nanded, the monthly rental received from the property is Rs 5ooo per month for 12 months. She paid Municipal taxes for the year Rs 1000.

She received Rs 35000 as an inflow from winnings from TV game show. Interest on income tax refund received is Rs 300.

She paid tuition fees to the Mumbai University for full time education of her daughter Rs 75000

She paid medical insurance premium for her mother, aged 69 years, for Rs 28000

She has taken loan for higher education of her daughter Rs 5lakhs. She pays to the Bank of Baroda, Interest on loan taken for higher education Rs25000

Compute the total income of Mrs. Sita, post deductions under Chapter VI A for the assessment year 2021-22 (5 Marks)

Ans 3a.

Introduction:

Someone can also earn income from numerous sources like salary, rent, dividends, and so forth. Those incomes are chargeable to tax below exclusive heads. Further, several prices are deducted from those earnings. An assesses affirming his profits chargeable to tax beneath the Act is eligible for numerous deductions on his gross earnings. These deductions are provided below

Discuss the relevant provisions of Chapter VI- Deductions, as applicable in the given case (5 Marks)

Ans 3b.

Introduction:

The total profits earned through a person’s various heads of income sums as much as shape the overall gross earnings. Every taxpayer is eligible for certain deductions from the whole gross profits. Those deductions help them lessen the tax burden leviable on their taxable profits.

Supply Chain Management

April 2022 Examination

Q1. “Parampara” is a traditional artifact showroom based in Jaipur and outlets in tourist places like Varanasi, Mahabalipuram, Hampi etc. They collect artifacts which could include small items like old wood made toys to large furniture, metallic show pieces, large paintings, wood carvings, earthen items etc. Many are fragile and need special type of handling. Large number of customers select items from their online catalogue and goods are to be sent to them. Some tourists visit their showroom and carry items themselves; some new home owners visit showroom to select items but goods are to be shipped to them. There are exhibitions which need items to be sent over from different places and sent back to the respective showrooms. Describe distribution network design with Parampara business model as background?

Ans 1.

Introduction:

Parampara is an ancient artifact store located in Jaipur and has outlets in tourist destinations like Varanasi, Mahabalipuram, Hampi and many more. Cultural heritage is closely tied to the world around us. It is not just ornament we as humans can put on. It’s not just an accent of colour. It is the reason we are human. Without the culture, there would exist no human beings. The term “culture” refers to customs, beliefs, and a way of life that ranges starting from the spiritual and ending with the most material. It provides us with meaning, and a way to live our lives. Human

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Q2. “Bio-Secure” is a medical personal protective equipment maker and they are faced with severe out of stock situation of their PPE kits and components due to high demand

created by covid. Recommend how you would approach safety stock maintenance for BIO SECURE?

Ans 2.

Introduction

The COVID-19 pandemic has altered the ways we view the world. Even the most powerful nations that were proud of their power, health, and infrastructure, haven’t been able to handle the problem despite having all the resources. The disease has had devastating impacts on the health infrastructure and the economy of countries around the world due to the measures taken to prevent of spreading such as lockdowns and social distancing that has been implemented. The mental health of the population affected by COVID-19 as well other people, has been affected negatively in a variety of ways because of a variety of reasons. This paper focuses on how the

Q3. “Hercules” tile factory makes hollow bricks, roof tiles, cement blocks for building modular boundary walls etc. They have high variety of finished products from limited number of raw materials.

(a). Describe aggregate planning and role of aggregate planning?

Ans 3a.

Introduction:

Tile and brick are the structural clay productsthat are manufactured as standard unitsand used for building construction. The brick, which was first made by sun drying around 6,000 years ago and was the precursor to a large variety of structural clay products that are used today, is small and compact that is rectangular blocks, made out of shale, clay, or mixtures , and then burned (fired)

Q(b). Describe and apply aggregate planning strategies in this case situation?

Ans 3b.

Introduction

Hollow bricks are those that contain several holes. They can be used to construct load bearing and walls that are not load bearing. They have been shown to be more effective than conventional bricks. They are resistant to fire and , at the same time, more secure than ordinary

Service Operations Management

April 2022 Examination

Q1. What are the factors which are considered important by an organisation while evaluating Quality in Service Operations? Elaborate your answer with an example from the Hospitality Sector.

Ans 1.

Introduction:

A customer base who perceives the services of a company as high-quality are more likely to conduct business with the company. Customers who purchase from businesses that offer high service standards tend to keep purchasing from them regularly. This saves marketing dollars. The SERVQUAL model is comprised of five dimensions: reliability the ability to respond, confidence, empathy, and tangibles. These dimensions are utilized in the service quality gap, which means that there is an inconsistency between the customer’s expectations and the Its Half solved only

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Q2. Strategies and decisions are taken at various hierarchal levels in an organization. Explain different levels of hierarchy in organisations and discuss the various Strategic decisions taken at these different levels of hierarchy. Explain these hierarchical levels and decisions by taking an example of any Educational Institute of your choice.

Ans 2.

Introduction

The majority of organizations have three management levels: middle-level, first-level and top-level managers. They are classified by a hierarchy of authority and are able to perform various duties. Three levels of management within an organization hierarchy:

Top-level
Middle-level
Lower level

Managers at the top are accountable in setting the goals of their organization. Managers at the middle level are involved in achieving their goals. In addition, managers at lower levels ar

Q3. The Healthcare sector is one the most prominent in the service sector. Many processes are involved in this sector by various organisation. Hence it becomes critical for Healthcare

Institutes to plan their processes in different ways to provide the best possible services to

their customers. Highlight the attempts of these organisations from the following aspects

as given below.

The customer need not be involved in all the processes, and consequently the Healthcare

Institutes’ services need not plan all the components of their facilities to please the

customers as well as make them visible to customers. Discuss this aspects of facility

planning with the concept of Decoupling of processes.

Ans 3a.

Introduction

In the field of health, the days of routine business are long gone. All over the world, every health care system is struggling with increasing costs and a lack of quality despite the efforts of highly-trained, well-intentioned clinicians. Health care executives as well as policymakers have attempted numerous incremental solutions–fighting fraud, decreasing errors, enforcing practices

Ans 3b.

Introduction:

A service blueprint is a drawing which shows the relationship between various service components, people objects (physical as well as digital proof) and processes that are tied to the touch points of the customer’s journey. Consider service blueprints as an additional component to

Procurement Management

April 2022 Examination

Q1. Explain with example from any manufacturing set up differences between Operational
Materials and Capital Material. Describe how challenging & different is to procure Capital Material

Ans 1.

Introduction

There are many costs associated with running and running an enterprise. They can be classified into various categories. The two most popular kinds of expenses are operating costs and capital expenditures. Operating material is operating expense is a cost that is essential to run the day-to-day operations of a company. It is the reason that a company incurs operating expenses on a regular basis. Operating materials include things such as insurance as well as payroll and marketing. The term “capital” refers to the fact that a capital material,on the contrary, is used to

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Q2. Explain INCO Terms? Can Inco terms help organization to save money? Being a startup in Imports transaction, what are the terms you as Procurement Head for your organization will prefer to avoid unnecessary risks?

Ans 2.

Introduction:

Incoterms is an abbreviation for the term “International Commercial Terms.” It is a trademarked term used through the International Chamber of Commerce. The purpose of these terms is to facilitate in communication and to reduce confusion in dealing with the global and international trade. An Incoterm is something that describes and defines a trade between two parties, typically the one who exports goods and the one who imports them

Ans 3a.

Introduction

The most evident signs of a business in trouble is an insufficient cash flow. Simple indicators such as delayed or partial payment of invoices is a typical indicator of a business that is facing financial difficulties. It is believed that certain businesses have a higher chance of failing to pay their financial obligations. the shares of financially stressed businesses tend. to be grouped

Ans 3b.

Introduction

A solid supply chain is the foundation of a profitable business. Whatever your field having a close relationship with your suppliers will speed up production times, reduce operating costs, and ensure that you are getting the best quality product. The majority of companies evaluate the performance of their supplier to find of areas for improvement or expansion to strengthen the

Operations and Supply Chain Strategies

Question 1.

Introduction

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Question 2.

Introduction

Operations performance refers to acting obligations with much less time, effort, or capital, whether or not in the form of time, cash, or each. It is the ratio of a company’s entry and output that impacts the overall performance. Supply chain structures like stock control are examples of operational strategies. An effective service reduces useless corporate expenditures and labor and stock charges, resulting in more revenue and a better bottom line. Operation managers should continuously reveal methods to identify useless or obsolete features to hold operations jogging at

Question 3a.

Introduction

Question3b.

Introduction

Strategic Cost Management

April 2022 Examination

Q1. Mr. Manish comes to know about the need of analyzing the financial statements. He is keen to know about the concept of ratio analysis from you as a business consultant. Discuss about the term ratio analysis.

State all the ratios under inter-statement ratios analysis,

Describe any of the four ratios relevant with inter-statement ratios (10 Marks)

Ans 1.

Introduction:

Ratio Analysis: A ratio is a numerical value obtained by dividing one number by another. A ratio is provided as a fraction or quantity of instances one range is a part of another. Ratio evaluation evaluates the agency’s liquidity, solvency, and debt- stage. Liquidity refers back to the corporation’s potential to pay its short-term debt, whereas solvency is its capacity to meet its long-time period liabilities. But, conducting a ratio analysis may not be viable without the supply

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Q2. Armani Brothers received an order of supplying 100 mattresses, on a monthly basis to one of their client located in the Mumbai Suburbs. An additional equipment of Rs100000 will be required for executing the order.

The cost details in relation to the order is as under

Consumables 120 kgs @Rs 600 per kg

Thread and glue Rs100 per mattresses

Packaging cost Rs250 per piece

Labour hours –

100 hours of which 2o hours paid as overtime

Labour rate Rs 100per hour

Overtime is paid at the double of the rates

Overhead paid for the month Rs20000

Selling and distribution expenses Rs15500 per month

The manager of the firm mentioned that the firm will, need additional working capital to the extent of 70% of the sales amount to be realized by selling the 100 mattresses

The management is looking forward to earn an expected return of 25% on the additional capital required for accepting the order. Prepare a cost estimate and indicate the price to be quoted to the customer (10 Marks)

Ans 2:

Introduction:

The primary goal of cost accounting is to properly ascertain the price of a cost item which may be a product, a provider, or both. The ascertainment of value requires the collection of different charges arrangement of all the prices accrued for a given quantity or duration in a price sheet to decide the total and unit cost of the price item. A cost sheet estimates various costs to be incurred on a given task. The predicted income to be derived from the job is introduced to the overall cost to decide the selling rate of the product. This approach of figuring out the product’s fee and the

Q3a. You being the manager of Amol Manufacturing P Ltd wants to implement costing system in the proposed manufacturing unit to be located at Silvassa. You are concerned about which of the two methods – traditional costing and ABC System, to be employed.

These two methods are different when it comes to allocation process, cost objects and so on. You would like to understand the points of difference between traditional costing and ABC System from Mr Mehta your professional colleague so that you can decide effectively.

Mr Mehta covered five major points of discussion on this. Discuss what you recollect as difference between the two systems ( 5 Marks)

Ans 3a.

Introduction:

The traditional costing approach is likewise known as the conventional approach of costing, in different words. The fixed costs are assigned or allocated to the product based on the volume of this method. For instance, the range of devices produced or manufactured, the wide variety of direct labor hours, etc.

Q3.b. Following is the data available for one of the existing manufacturing unit, located at Surat. Allocated the overhead cost under the ABC system and discuss the steps for allocation of such overhead cost

Ans 3b.

Introduction:

Activity-based costing is a costing method used to determine the product’s price by identifying the exceptional sports being accomplished within the organization and then assigning the price of each activity recognized to the goods and services based on their actual consumption of them.

Marketing of Financial Services

April 2022 Examination

Q1. Develop a Service Marketing Mix (using 8 Ps) for an Asset Management Company (Mutual Fund) of your choice. (10 Marks) )

Ans 1.

Introduction:

A marketing mix is a strategy that encompasses all aspects of marketing. It serves as a framework for approaching the marketing plan for your product or service. It also has a strong emphasis on your target market. It enables you to establish a connection with your customers. It also serves as a focal point for activity across your company’s numerous departments. You can achieve corporate objectives by combining various factors into a compelling marketing mix. The four Ps of marketing (product, price, location, and promotion) were the foundation of the Its Half solved only

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Q2. Your client had avoided investing in equities for his long-term goals. He found equity investments too risky and did not understand when to enter and exit the market. Explain some investment techniques that help negate the biases involved in investing. (10 Marks))

Ans 2.

Introduction:

Equities investments are sums of money invested in a corporation by purchasing shares of stock on the stock exchange. Typically, these shares are traded on a stock exchange or exchange of stocks. Investing plans have the advantage of being flexible in that they can be changed at any time. You can easily change your mind if you discover that one option does not suit your risk tolerance or timetable. However, keep in mind that doing so may be prohibitively expensive. The cost of every purchase is subject to taxation. Selling assets can also result in a capital gain,

Q3. You are a Financial Planner. Your client Amit Advani aged 37 years and works with a Pharma company earning Rs 18 lakhs per year. His wife Deepti, aged 34 years, is a homemaker. They have one son Nilesh aged 7 years. The couple requires your help to make some financial decisions. (You can make any assumptions to build up your case further.)

Amit wants to buy a Pure Risk Life Insurance cover of Rs 2 crore. He is confused about whether he should buy a ULIP, Endowment, or a Term Plan. Recommend the product best suited for his requirement. (5 Marks) )

Ans 3a.

Introduction:

When purchasing life insurance, most people don’t think about anything besides the sum assured, the premium, and the policy’s length. The majority of them obtain life insurance coverage due to recommendations from family, friends, and coworkers, among other sources. There is a

Amit and Deepti want your help to invest for Nilesh’s higher education which they estimate would be required after 14 years. (5 Marks) )

Ans 3b.

Introduction:

It is now more important than ever to start saving as soon as possible to reduce your financial burden during your college years. With the rising cost of education, it is critical to start saving as soon as possible. In ten years, funding your child’s higher education will undoubtedly be a significant financial burden on your family. Therefore, it is preferable to start investing now

International Business

April 2022 Examination

Q1. “The growth of Multi-National Corporations has had a major impact on the economic and social environment of a country.”

Discuss this statement with example of a Multinational Corporation doing business in an overseas country of your choice. (10 Marks)

Introduction:

Multi-national corporations or MNCs are companies that have set up their business in a country one of a kind from the beginning. For instance, an enterprise originated in the USA and is now set up in India. That employer would be referred to as an MNC in India. While these companies have been set up in some other kingdom, it’s going to affect not only the financial circumstance of the country but also the cultural and social environment. These also are referred to as transnational corporations. In extra generic phrases, these are the agencies that have been Its Half solved only

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Q2. “The whole world is increasingly behaving as a single large market having interred dependent production where people consume similar goods.”

In the light of above statement discusses the advantages and disadvantages of Globalization. (10 Marks)

Introduction:

Globalization is a kind of interdependence and interconnection among diverse countries with subjects related to change. It has become popular in the overdue 20th century while maximum decolonized nations opened their economies for interconnection with the rest of the world. They have got opened their economic system to change family members with the relaxation of the sector. Like every other exercise or coverage, globalization has its benefits and disadvantages

Q3. Walmart in Japan and Their Failure to Differentiate:

In 2018, Walmart brought in more than $500 billion in sales globally out of which, 3/4 of those sales came from the U.S.

But, overseas — particularly in Japan — things are not going so well for the American retail giant.

Recent reports have shown that Walmart may be looking to exit Japan nearly 17 years after its initial expansion into the Japanese market. This expansion involved purchasing a minority stake in Seiyu — a Japanese grocery store — in 2002, which then turned into a fully-owned subsidiary in 2008. Like Walmart, Seiyu uses the “Everyday Low Prices” mantra to market to their consumers.

In between then and now, not much has gone right for Walmart in Japan. Aeon, the top supermarket in Japan, owns 45% of the market share. Meanwhile, Walmart’s Seiyu sits at 12%.

That may not sound terrible, but to put it into perspective, another U.S. supermarket that has expanded into Japan with much more success —

Costco. Costco only has 26 stores in Japan, but in 2017 they brought in just over $3 billion in revenue. Seiyu, on the other hand, has 331 locations and brought in $7.1 billion in revenue.

The low price strategy that both Walmart and Seiyu abide by is not nearly as effective in Japan as it is in the United States.

While consumers in the U.S. appreciate the convenience of being able to find great deals at one central location, Japan consumers are not as concerned with this convenience, making it less of a differentiator in the Japanese market.

Michelle Grant, the Head of Retailing at Euromonitor International, outlines this issue in a CNBC video, titled “Why Walmart is Failing in Japan.”

In the video, Grant describes how Japanese consumers “enjoy the treasure hunt of pricing” and will go to multiple stores while shopping in search of the best deals. Also, as this Bloomberg Businessweek article points out, Japanese consumers often associate low prices with cheap quality.

In addition to all of that, Japan’s retail market was already so congested with everything from your stereotypical supermarket to online retailers and mom-and-pop shops by the time Walmart expanded into that region.

Now, this doesn’t mean that the barriers to entry were impenetrable. It just means that to enter that market, you need to have a strong differentiator that was effective to the market. This was something that Costco did well, while Seiyu failed.

Japanese consumers typically aren’t used to shopping in bulk, so going to Costco offers them a totally new shopping experience. Meanwhile, Seiyu was no different than any other supermarket that Japanese consumers were already familiar with.

Last, Walmart also failed to recognize that Japanese consumers enjoy fresh, locally sourced food — which is something Seiyu does not offer a lot of.

It remains to be seen whether Walmart will be able to turn it around or if they’ll ultimately end up selling Seiyu. But, one thing is certain, the U.S. supermarket’s lack of understanding their consumers in Japan has set them pretty far back.

What are the different views of Japanese people that Walmart should have taken into consideration while entering Japanese market? (5 Marks)

Introduction:

There are various factors that one employer desires to attend to the way of life, language, flavor, and preferences of consumers, and the notion of consumers on specific enterprise techniques. When the company understands and researches this variety of factors, the penetration into the market will become very smooth and brings sound effects.

Qb. What are elements of an overseas country’s culture which are to be understood for making entry strategy in that market. Explain with reference to the case study above. (5 Marks)

Introduction:

Globalization has opened a path for all the organizations to get the installation in different nations. However, it isn’t always handiest required that with sufficient recognition and a significant number of stocks in the other marketplace, you would also be able to take over a

Corporate Finance

April 2022 Examination

Q1. The capital structure of ABC Pvt. Ltd is as follows:

Equity share capital (each share of Rs. 10) = Rs. 10, 00,000

Debentures with a coupon rate of 9.5% = Rs. 8, 00,000

Reserves and surplus = Rs. 7, 00,000

Revenue from the business activities for the company is Rs. 1.50 crores. Its variable cost is 8% of the revenue; fixed operating cost is Rs. 48 lakhs, and the company pays income tax at a rate of 25%.

Calculate financial leverage, operating leverage, and combined leverage for the company.
Determine the likely level of EBIT for EPS of (i) Rs. 20, (ii) Rs. 30, and (iii) Rs. 45

Introduction:

EBIT stands for earnings before interest and taxes and measures an organization’s profitability. Sales minus charges, without taxes and interest, are EBIT. Operational earnings, operating profit, and profit before interest and taxes are all terms used to explain EBIT. EBIT (income before interest and taxes) refers to a company’s internet profits earlier than deducting earnings tax and interest prices. EBIT is a metric for studying a company’s fundamental operations without considering capital shape fees or tax costs. Because they each dispose of hobby and taxes from

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Q2. The equity shares of a publicly-traded company are priced at Rs. 450 with a P/E (Price to Earnings) ratio of 15. The announces a dividend of Rs. 9 per share. The company’s shareholders expect the dividend to grow at a rate of 6% every year, and the cost of equity for the company is 15%. According to the dividend relevance approach suggested by Walter and Gordon, what would be the impact of dividend announcement on the market price of the shares of the company if the required rate of return for investors is (i) 12%, (ii) 15% and (iii) 18%. (10 Marks)

Introduction:

A dividend is a payment made with the aid of an organization to its stockholders. When an organization makes earnings or has a surplus, it could distribute a portion of that income to shareholders. Any money that isn’t always dispersed is re-invested inside the corporation. The Gordon growth model (GGM) is used to calculate a stock’s intrinsic value primarily based on a chain of dividends that upward push at a consistent pace inside the future. It is a commonplace and fundamental dividend bargain model choice (DDM). The GGM solves for the current price

Q3. A manufacturing company forecast that it will likely sell 6,00,000 units for the year 2021. The processing cost of an order is Rs. 150, and the carrying cost per inventory unit is Rs. 12. The lead time of an order is eight days.

What would be the economic order quantity (EOQ) and re-order point assuming 300 days in a year. (5 Marks)

Introduction:

The purchase order amount for replenishment that minimizes universal stock costs is the EOQ. When the inventory level reaches the reorder factor, the purchase order is activated. The EOQ is estimated to reduce the number of expenditures, including buying prices (which may include quantity discounts), stock maintaining costs, ordering costs, and so on. Order quantity

Qb. The company implements business process reengineering, which results in a reduction of 20% in the cost of an order, 10% in carrying cost per unit of inventory, and 25% in the lead time of order. What would be the new EOQ and re-order point? (5 Marks)

Introduction:

The reorder point (ROP) is the inventory level that causes a movement to refill that stock inventory. It is the minimal amount of an object that a corporation has available so that after the stock goes below that degree, the item should be reordered. It’s usually estimated as the projected

Capital Market and Portfolio Management

April 2022 Examination

Q1. In order to maximize the returns from any investment decision, it’s essential that such decision is taken after adequate analysis. This analysis can be further classified as fundamental analysis or technical analysis.

Discuss the basic difference between these two techniques. Also, showcase other essential points which can convey in an impactful manner that both the types of analysis i.e. fundamental analysis and technical analysis should be taken care of while taking investment decision. (10 Marks)

SOLUTION:

Introduction:

A capital market is a market for buying and selling securities such as stocks, bonds, etc., between a client and a seller. The individuals in a capital market are each people and institution. The capital market comprises number one markets and secondary markets. While the primary markets are the markets for new troubles or the preliminary public offers (IPOs) of shares and securities, secondary markets previously traded securities. Capital markets may also be classified into the bond and inventory markets based totally on securities traded Its Half solved only

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Q2. Mr. Alok is interested to invest Rs 1 lacs in the securities market. He selected two securities A and B for this purpose

The risk return profile of these securities are as follows-

Security	Risk	Expected return
A	10%	12 %
B	18 %	20 %

Coefficient of correlation between A and B is 0.15

If he decides to invest 50 % of his fund in A and rest 50% in B. What if, he decides to invest 75 % of his fund in A and rest 25% in B, will the risk and return associated to the portfolio will change? You are required to calculate the portfolio return and risk to be calculated by Mr Alok for his investment. (10 Marks)

SOLUTION:

Introduction:

A Portfolio return implies the benefit or loss realized through a funding portfolio containing several varieties of investments. Return of portfolio or portfolio return is defined as the benefit or loss that would stand up by investing in a funding portfolio, a mixture of a couple of or unique forms of investments. Widespread deviation measures the variation in the return of an investment from the portfolio’s anticipated return. It accordingly suggests the riskiness of the security. A preferred deviation is a statistical tool used to degree the dispersion of a provided dataset to the

Q3. Suppose you are fortunate enough to receive an inheritance of $1 million from your relative but with a specific condition that you should invest the amount intelligently in Capital market securities.

Discuss any five Capital market security Instruments, you would prefer to invest in (5 Marks)

SOLUTION:

Introduction:

Capital market is a market for numerous financial instruments. These instruments are in contracts that give rise to a financial asset for an entity and a financial liability for some other entity.

Qb. Mention your understanding in relation to the various factors affecting investment decision process in the above context (5 Marks)

Introduction:

Indian stock market is the oldest inventory marketplace in Asia. Bombay stock trade (BSE) became set up in 1875. Then the Indian inventory market has grown extraordinarily. The stock market’s growth depends on its individuals, and the traders ought to be financially literate approximately the stock marketplace and factors that affect its boom. Before investing in the

Sales Management

April 2022 Examination

Q1. You are a Start-up selling GPS connected Helmets for Bikers. You have set the business 5 years back and current have a revenue of Rs 1 crore. You are based in Mumbai and would now want to expand across India in FY 22-23. What will be your Sales organization structure and types of sales person for this expansion? (10 Marks)

Answer 1.

Introduction

International organizations that hire individuals in India have to remember the distinctive variances now, not just when choosing as well as hiring people in India, in reaction to converting desires and management shape – mainly every time developing an accountable advertising branch. India is heavily laid low with a pyramidal social hierarchy, visible within the class diagrams of Indian and transnational companies. Via assessment to little preparations proposing numerous obligations, robust scales offer every professional an excellent characteristic and Its Half solved only

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Q2. You are Head of International Sales selling GPS connected Helmets for Bikers. You have been asked to expand in Sri Lanka. The company has never operated in Sri Lanka. What would be the Sales process that you will adopt for this expansion? (10 Marks)

Answer 2.

Introduction

The global market has never been relatively solid: it is continuous and ever-changing, and purchaser spending continuously evolves as requirements, preferences, and technology evolve. As nothing more significant than a result, businesses should constantly look at the corporation’s services and seek methods to guarantee that they would be current and follow consumer options. Decisions regarding whether or not one needs to introduce new items must always be addressed

Q3. There’s another one!” Cameron Burke’s son said, pointing to a darkened streetlight across the park. “But it’s out too!” Cameron regretted having started this game with his four- year-old. His company, Lumiscape, produced smart, connected streetlights, which had been installed in cities throughout the United States— including Cleveland, where they were now, visiting his parents. He and Graham had decided to squeeze in a walk to Forest Hill Park before bedtime, and he’d challenged the boy to count all the lights he could find. But they’d already seen three that weren’t working properly. Even my hometown can’t get our products right, Cameron thought as he chased Graham over to the playground. He always vowed to stop obsessing about work when he was with his son, but it was a losing battle.

Lumiscape was six years old. Cameron had founded it with the idea of building an LED streetlight that would use a mobile signal to notify public works departments when the bulb needed to be replaced. He’d been an aide to the mayor of Philadelphia at the time— his first job after graduating from Villanova— and knew well how much time city workers spent documenting and following up on complaints about broken lights.

But Cameron also had a bigger vision: Lumiscape’s products were designed to gather all sorts of data, including humidity, motion, and seismic activity, and—most important— UVA, UVB, and ambient light so that they could save electricity by dimming when appropriate. The innovative system promised to reduce local governments’ energy consumption and maintenance costs and improve their image with constituents. Headquartered in Philly, Lumiscape now had customers in nearly every U.S. state and a few European countries. Cameron felt contented about how well the system worked in some cities. But not here, he thought. And he’d seen and heard about similar cases of misuse elsewhere. Some localities had bought lights but failed to fully utilize the accompanying technology, which meant they couldn’t service them properly or achieve the hoped-for energy saving. Others had used their existing supplies of high-pressure sodium bulbs, rather than the smart LED ones, in the new lights. Some customers had failed to even install all the lamps they’d bought. Cameron hadn’t realized how difficult it would be for local governments to change the way they did business, even when they had the best of intentions. The year before, prompted by all this, Lumiscape’s leadership had decided to pivot from a sales model to a subscription model. Instead of selling the streetlights and leaving the cities to manage them, the company would rent them out for a monthly fee with installation, maintenance, and monitoring software all included. In three sites Lumiscape had also piloted a program to add Wi-Fi connectivity to the lights, allowing those cities to offer internet service in public spaces. The board had unanimously approved the proposal from Cameron and his COO, Stacy Hamiko, to shift to a subscription strategy. It would position Lumiscape’s technology platform for growth as the smart-cities movement began to take off. And it would give the company more control over its product and brand and a more stable cash flow, which would translate into higher multiples from would-be investors. “Higher!” Graham shouted. As Cameron pushed the swing, he felt his phone buzz. Assuming that it was his wife, who was at a conference on the West Coast, he looked at the text. It was from Stacy:

“Houston’s live again. They want to buy 5,000 streetlights.” “Houston?!” he said aloud.

“Texas!” Graham yelled. Cameron smiled and said, “That’s right, bud.”

Houston had been one of Lumiscape’s first customers, six years earlier. The city manager had originally wanted 6,000 lamps but had cut the order back to 1,000 for budgetary reasons. Neil Hart, Cameron’s head of sales, had kept in touch, hoping that the larger deal could be resurrected at some stage. And now, according to Stacy’s text, it would be. There was just one problem: Lumiscape didn’t sell streetlights anymore. They’re Back Later that night, after Cameron had put Graham to bed, he called Stacy. She explained that she’d been copied on an e‑mail to Neil from Houston’s manager, who said that he’d finally gotten approval to buy the additional 5,000 lights. “He mentioned something about surplus in their public works budget and some federal money they needed to spend,” she said.

“It’s just horrible timing,” Cameron said, shaking his head. “Do we know whether Neil has talked to them about subscriptions?” “Not yet,” she said. “We all assumed the deal was dead. They were on our list but pretty far down it, to be honest.” “Would they consider it?” “Neil says not a chance. Even though this new pricing model would probably be better for them— a lower procurement threshold and all—Neil thinks that if it took the city manager this long to get approval for a purchase, there’s no way he’ll go back and say, ‘Never mind. Could we rent instead?’” Cameron was torn. The mental math was easy: 5,000 lights at $600 apiece meant $3 million. It would be the largest sale to date for Lumiscape, which had taken in $30 million in revenue the year before.

But the company had committed to this new subscription strategy, and with good reason. In fact, he and Stacy had used Houston as one example of why selling the streetlights didn’t give customers enough benefits or Lumiscape enough control. It had taken the city several years to install its initial order—and it hadn’t even installed all 1,000 lights.

Worse, it apparently hadn’t hired or trained anyone to use the software tools. “I should tell you that Andrew is already talking about drawing up the purchase agreement,” Stacy said.

Cameron sighed. “Of course he is.” Andrew Lowell, Lumiscape’s CFO, had thought it was a mistake to move exclusively to contracts. He felt that the company’s engineers should be held responsible for making a product that customers could use correctly and that Cameron should push them harder before changing the model. Andrew had wanted to both sell and rent the streetlights, preserving all sources of revenue and converting customers to the subscription model over time if need be. Stacy and Cameron had disagreed.

Too many customers weren’t using the lights to their full potential. The straight sales model simply wasn’t working. And given the budgeting process in most city halls, it was far easier to go to market with only one type of offering. Even with just two options on the table, officials would feel obligated to run both to the ground with all the agencies involved. “I’ll e‑mail Andrew and tell him to hold off,” Stacy said. “Good idea. But let’s call a meeting for first thing tomorrow morning and figure out our strategy.” “You’re going to fly back?” she asked, concerned. “No, but I don’t think this can wait.Let’s do a video call. We don’t want to lose Houston’s attention.”

The Next Morning Cameron sat at his parents’ kitchen table and adjusted his laptop screen so that he could see Andrew, Neil, and Stacy sitting in the small conference room at their Philadelphia office. “Sorry I can’t be there in person,” he said. “Is the picture okay?” Andrew spoke up. “Yes, except for that grim look on your face, Cam. Remember: This is good news.” “I completely agree,” Neil said. “We’ve got their attention.” “We’ve got their business, it seems,” Andrew said. “Not so fast,” Cameron said. “We can’t sell them 5,000 lights—not after all the work we’ve put into the new strategy. Not with all

the potential.” “Moving to subscriptions is a long term strategy,” Andrew said. “We knew it wasn’t going to be a clean break from the product model. Lots of cities still own their lights, and we aren’t going to buy them back. It will take years before we can convert our existing customers to subscriptions, so there’s no reason we can’t just grandfather Houston in.”

“He has a point,” agreed Neil. “But don’t you think it will be confusing to talk with potential customers about the subscription product when they know that we just sold Houston 5,000 lights?” Cameron asked. “I think we can explain the rationale,” Neil replied. “We’ll look like we don’t have a strategy—like we’re being opportunistic,” Stacy chimed in. “This is a moment to test the new model. If we can convert Houston to subscriptions, we’ve got a great story to tell, not only to other potential customers but to investors.”

“I’ve already floated the idea, and it’s not going to fly,” Neil replied. “He said they have the $3 million to spend this year. How can we leave that money on the table?” “Exactly,” Andrew said. He clearly had a strong opinion on this, as any good CFO would. But Cameron was reluctant to go back on their strategy decision so soon.

Andrew seemed to have read his mind. “I know I promised to support your decision on the model,” he said. “But I still don’t understand why we can’t do both. If different customers want different things, shouldn’t we meet them where they are?”

“Not if where they are is taking a pass on the best aspects of our product once it’s in the field,” Stacy said. “And failing to take advantage of the upgrades we’re going to continue to offer. We have to consider the brand.” Cameron sat back and watched the three of them continue to debate. He knew it was on him to make the call, but he was still uncertain.

Lights Out That night he went to Forest Hill Park on his own. He needed the fresh air, and his parents were happy entertaining Graham. He sat on a bench and looked across the park at a flickering streetlight. He could tell from the way it was going on and off that it was using the wrong kind of bulb. This meant that it was not only creating an unpleasant experience (who wants to walk through a streetlight?) but also pulling more energy from the grid.

He got up to walk home and noticed that someone had spray painted lights out on the base of one of the broken streetlamps his son had noticed before. It was as if the universe was telling him that Lumiscape had to take better control over its product. If cities couldn’t maintain the lights on their own, the company could help them by bundling the software in the subscription, installing the units, fixing broken hardware, upgrading the lights as new features became available, and making the package affordable.

Cameron had felt sure that subscriptions were the way to go. They provided more value to customers, relied less on them and their workers to make the product succeed, and guaranteed more sustainable income for Lumiscape. It was a better model and would help him raise the valuation before the company went out for the next round of funding.

But could the team really afford to say no to a $3 million bird in the hand? Was Andrew right to suggest a hybrid model? Or could they make this final sale and then shift their strategy once and for all?

According to you, was it appropriate for Lumiscape to change their business model for sale to subscription model? (5 Marks)
Having changed the model, should they now shift their strategy for one customer (5 Marks)

Answer 3A.

Introduction

Many individuals feel that organizations are incapable of selling to the government. They admire the government’s desire to do terrific while concurrently making money. But, worldwide public management is a big phase that we should target to tackle significant problems. Corporations often underestimated the challenges of changing consumer behavior and providing alternatives to

Answer 3B.

introduction

The marketing approach pertains to the enterprise’s business rationale, how something runs, and how it offers growth and profitability. The choosing of advertising approach into which the organization would perform in the opposition is known as techniques.

Brand Management

April 2022 Examination

Q1. At the onset of Internet, many online marketers oversimplified the branding process, equating flashy or unusual advertising with building a brand. However, such marketing efforts rarely caught consumers’ attention or created awareness and uniqueness that the brand represented. On the other hand, some of the strongest brands in recent years have been born online. Amazon, Google, Facebook are notable examples. What are the strategies online marketers have to adopt to build successful online/digital brands like Amazon, Google, and Facebook? (10 Marks)

Answer 1.

Introduction

Digital marketing uses the online internet via various product advertising projects through cell or any tool like computer or internetworking device. These days, using the net are increasing at a tremendous rate. Additionally, these days, nearly every person has a cellphone available. Using social media like Facebook, WhatsApp, Twitter, Instagram, and many others. Numerous packages of emails are growing at a great rate. Extraordinary forms of messages or up-to-date information can be quickly dispatched to the customers via the internet. The primary purpose of Its Half solved only

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Q2. Event sponsorship provides a different kind of communication option for marketers to build brand equity. Tata Consultancy Services (TCS) has signed an eight-year contract with the New York Road Runners (NYRR) to extend its title and technology sponsorship of the TCS New York City Marathon through 2029. TCS has also renewed its sponsorship for the London and the Mumbai Marathon. Identify the reasons behind a technology brand like TCS sponsoring sport events like Marathons across the World. (10 Marks)

Answer 2.

Introduction

Occasion sponsorship plays an essential function in any business or organization. In addition, tata consultancy services have signed for 8years in the New York road Runners (NYRR). This official TCS marathon is made feasible through an app that lets visitors from everywhere within the world experience it. TCS is a large framed corporation. The employer has been associated with any activities for years. The organization is affiliated with the marathon. TCS joins sports

Q3.a. Marketers should choose brand elements like logos, symbols, jingles, slogans, characters to enhance brand awareness and facilitate formation of strong, favorable and unique brand associations. Brand characters represent a special type of brand symbol that can take real-life or animated character. As a brand manager, would you prefer a real-life or animated character for your brand. Explain with an example. (5 Marks)

3.b. Marketing channels are a set of interdependent organizations involved in the process of making a product or service available for use or consumption. Explain the reasons behind Maruti Suzuki’s retail strategy of selling brands like S-Cross, Baleno, Ciaz through its premium retail brand called Nexa. (5 Marks)

Answer 3 (A).

Introduction

Brand design is critical to differentiate an organization from a company in any competitive market. The ingredients of a company’s brand are decided to entice the entire client. An employer relies totally on its brand. So it needs to be fully decided by how properly it’s far

Answer 3 (B).

Introduction

Any business has an advertising method for its progress. Maruti Suzuki is the essential car manufacturing company in the world. It has gained worldwide fame for its numerous modern cars. This employer has a few retail strategies that have made so much international

Consumer Behaviour

April 2022 Examination

Q1. You are into selling of home furnitures. Discuss how will you implement various marketing management philosophies with relevant examples (10 Marks)

ANSWER 1.

Introduction

Each company has a distinct vision for manufacturing, selling, and promoting its products. This is their business control philosophy or invents, promotes, and promotes their merchandise. An advertising management philosophy or how a company will create, promote, and sell its products is, for example, a corporation that produces high-quality baseball caps that promote properly and invests a lot of money in producing brand value (through marketing). The producing concept is critical in a monetary system in which a few gadgets can be mass-produced in significant Its Half solved only

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Q2. You are a HUL brand manager for Sunsilk shampoos. Explain how will you use the ELM (Elaboration likelihood model) to understand the consumer choices and preference for the said product category (10 Marks)

ANSWER 2.

Introduction

The Elaboration likelihood model (ELM), a dual machine concept encompassing the converting of attitudes and behavior, represents persuasion. By the date of view, persuasive arguments build and strengthen attitudes. When people are given knowledge, the styles show that the method is at a particular level. This relates to an individual’s endeavor to evaluate, consider, be given, or reject a message. By the version, that is viable in a few respects. The strive stage is most possibly low or high. Following that, the degree of elaboration determines whether the message is handled

Q3. You are into marketing of credit cards. Explain how will you use classical conditioning, for increasing the effect of conditioning on consumers.

a. with stimulus repetition (5 Marks)

b. with stimulus generalization (5 Marks)

ANSWER 3a.

Introduction

One of the handiest tools within side the branding, advertising, and advertising and marketing toolkit is psychology, and they have a look at human and consumer behavior. It would additionally help groups in attractive to the proper goal marketplace, persuade that target marketplace to accumulate products and services, and help manufacturers increase good-sized,

Answer 3b.

Introduction

In vast terms, stimulus generalization refers to someone’s tendency to reply within side an equal manner to the conditioned stimulus and further stimuli, which might be comparable. While the contrasts among various stimuli are not apparent to the individual, stimulus generalization

Customer Relationship Management

1. Coral Reefs Hotel & Resorts have been characterized by insufficient customer -oriented services. As a Relationship Manager of the group, suggest two short term and two long term strategies to enhance the customer focus thus improving the loyalty.

Answer 1.

Introduction

As a relationship manager of the group named coral reefs motel and motel, which has already been characterized as having insufficient purchaser-orientated offerings, I want to implement short-term and long-term strategies to beautify the client’s cognizance. The connection supervisor also desires to improve the organization’s loyalty by using making use of the approach. There may be many ways that should be applied to have better customer-oriented services of the lodge group. Motels and resorts can face many rapid modifications inside the Its Half solved only

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2. Campaign management solutions in CRM is an efficient way to manage marketing plans and help effectively measure the success of the campaigns. Discuss the strategic execution of campaign management.

Answer 2.

Introduction

There are campaign management solutions in CRM that are efficient to manage marketing plans and help degree effectively the achievement of the campaigns. The strategic execution of campaign management may be discussed in the next part. It’s a process that permits creating and executing advertising and marketing techniques. Defining the gadget is the first step of appearing an approach to marketing campaign control. The designs are needed to be first operational zed and then finished. In theory, it sounds easy; however, making it in practice isn’t that easy. There

EVENT MANAGEMENT AT KELLER AND HECKMAN

Keller and Heckman are a US-based legal firm. Seminars are a key component of Keller and Heckman’s brand development, lead generation and client-retention strategies. The seminar team, consisting of two full-time and one part-time employees, conducts approximately ten events each year for a total of 350 attendees drawn from both existing and potential clients. The seminar team was tasked with growing seminar attendance, but was using manual systems for event planning, marketing, registration, and payment. Some 40 per cent of event coordinator time was spent registering attendees for events alone, and, given the team’s inability to process credit card payments, they decided to invest in technology to support the event calendar.

Having chosen an event management solution, Keller and Heckman first redesigned its event websites. Each event website and registration page are now paired with a custom event header, complete with the firm’s logo. The seminar team began to promote early bird and last chance specials with customized emails, encourage attendees to share events with them contacts, and send automated invitation reminders. Event-specific websites provide details such as event fees and discounts, the agenda and hotel/room block information. The event management application enables the team to take credit card payments and make automated refunds if necessary. This has improved the registrant and attendee experience and freed the events team from fielding repetitive questions and manual fee processing, so they can focus on other key event deliverables and business development.

The software application has halved the time it takes to manage registrations, and the application’s budget module makes the costing process easier. The event management functionality has resulted in significant lifts in attendance due to the team’s ability to reach more people and the easy registration process.

Discuss the operational strategies adopted by Keller and Heckman.

b. Evaluate the strategies used by Keller and Heckman to improve the operational efficiency of the seminars.

Answer 3(a).

Introduction

The operations strategy used by Keller and Hackman is using virtual advertising and customer-driven operational device for the technique to ensure they reach more and more customers. Modern technologies have helped them ensure that they can process a wide variety of clients

Ans 3(b).

Introduction

The event management organization’s approach is one of the best viable ways to cope with the problem that is being faced with the aid of Keeler and Hackman. This ensures a correct virtual answer for their troubles that could provide higher customer support.

Marketing Strategy

April 2022 Examination

Question 1. What is Value Chain Analysis? Explain process of value chain with help of an example (10 Marks)

Ans 1.

Introduction

For a business to achieve success, it wishes to create value with every transaction that it makes. It turns into crucial to cater to the pleasure of themselves and their clients. The perspectives of the shareholders must also be considered. The organizations and the companies that create a more outstanding value with every sale they make generally tend to place themselves better regarding the profits earned. For an enterprise to decide the price that it creates, it’s far of considerable significance to realize its price chain. Cost chain refers to the business sports and Its Half solved only

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Question 2. Explain following defending market share strategy – Position defense, flank defense, pre- emptive defense and mobile defense strategy (10 Marks)

Ans 2.

Introduction

Regardless of the industry, there has to be a leader and some followers. The leaders come up with the most considerable base of clients. Sales and sales generated with the aid of such companies are also at the better aspect. It can be stated that leaders can make enormous money while making marketing efforts. But their position within the market can continuously be subjected to some threats. That is in which shielding advertising strategies come into impact. Protecting advertising is a beneficial marketing tactic because it facilitates maintaining

Q3.a. Explain any one Market Follower strategy with an example. (5 Marks)

3.b. Explain McKinsey’s 7S Model (5 Marks)

Ans 3a.

Introduction

With the technological improvements inside the modern era, the lives of human beings have turned out to be lots extra truthful. but the identical can not be said with regards to the business markets. Such competition tends to provide a market chief and a marketplace follower. It has

Ans 3b.

Introduction

The 7S model proposed with the aid of McKinsey can be used as an organizational tool that enables the assessment of the well-being and future of an organization. The version considers seven internal factors that may offer a structural guide for a firm to succeed. The seven elements

Organization Culture

April 2022 Examination

Q1. Tata Group companies have always been known for their superlative Ethical standards while doing business. Suggest some practices that organizations can follow to create ethical organizations. (10 Marks)

Ans 1.

Introduction

Ethically doing a business and maintaining the ethical standard always boosts the consumer’s moral help and the human beings of the employer. Suppose the period ethical way of doing business comes to mind. In that case, we can by no means forget about the famous Tata group organizations. they have maintained a constantly ethical well known in their business. With this, the customer profits more consider even as doing business with them. It is continually crucial for an organization to maintain its business ethically. It offers a crucial precept even as doing business. These are smooth matters to speak about inside the actual international. Still, while the Its Half solved only

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Q2. What is organizational culture? What are the different ways of learning the culture of the organization? Explain the ways with appropriate business examples? (10 Marks)

Ans 2.

Introduction

It is crucial to have a solid organizational way of life to become a hit corporation. The organizational tradition is complicated things which can be easy to recognize in a family how youngsters increase behavior from their elder’s one. The same things are in the play about the organizational subculture. The tradition is not preexisted in an employee once they join any business enterprise. It is slowly developing into the person’s employee relying upon the position

Q3a. Is Organizational culture and Business strategy related? What is the impact of organizational culture on business strategy? (5 Marks)

Ans 3a.

Introduction

Organizational culture and business methods are, without delay, linked to each other. So it’s far higher to say that constructing a solid organizational subculture is part of a business strategy. The strategy might be numerous methods with making plans, costing and budgeting, etc.; however,

Q3b. What are the types of organization? Explain Strong versus weak culture with an example? (5 Marks)

Ans 3b.

Introduction

There are numerous sorts of groups located in the modern management system. However, there are five varieties of companies generally practiced within the market. Depending upon the structure, the employer is categorized as

Performance Management System

April 2022 Examination

Question 1. Akanksha Gifting solutions is a startup business that recycles plastics and makes decorative items. Prepare an incentive scheme for Sales Executives who sell the decorative items either online through marketing on Instagram / selling to Corporates (10 Marks)

Ans 1.

Introduction

Retail hoisting uses shops’ techniques and techniques to attract clients and pressure offers. Regardless, retail showing has four critical components called the “4 P.s.”: object, cost, region, and development.

Item. First is the Product, that’s the genuine article being sold.

Place. The second is rate, which alludes to searching over the seller’s approach to promoting the component Its Half solved only

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Question 2. You are the HR manager at Dheeraj Automotive Ltd which provides auto components to various automotive companies in India. You are introducing 360 degree feedback process in the company. Design a 360 degree form for the position of Purchase Manager (PM). This form is to be filled by the Manager of the PM. (10 Marks)

Ans 2.

Introduction

Concerning Dheeraj automotive Ltd.’s evenhanded to continuously improve, we mention they are proper to live enter on their leader’s show this earlier year. Their feedback can be determined within the center worth of all the responses to their mystery and warranty that each crucial’s outcomes are altogether private. A layout of all information could be organized for each leader to apply the analysis to analyze and make as a chairman. HR will, in like manner, set up a basic

Question 3 (A). Showbiz Films Ltd is in the filmmaking business focusing on movies, television and digital series and related merchandise. The company has been in existence since 2017. The company now has plans to go global and also expand rapidly. You have joined as the HR manager at the company:

a. Prepare a Vision and Mission statement for the company (5 Marks)

Ans 3a.

Introduction

A fantasy rationalization revolves around tomorrow and what an affiliation desires to come to be being eventually. A venture declaration revolves around how an association achieves it these days. The vision clarification revolves around the day after today and what the association needs to transform into- the task assertion primarily based on today and what the affiliation does. Both

Question 3(B). Write 2 SMART (Specific, Measurable, Achievable, Relevant, Timebound) which can help the company achieve its vision that you have prepared. (5 Marks)

Ans 3b.

Introduction

Goals are an essential technique for making sure people are agreed with the association’s objections. Even extra essentially, unique locations are shown to move laborers. Workers force consumer dependability and driving lengthy stretch accomplishment. “The S.M.A.R.T. goal

Commercial Banking System and Role of RBI

April 2022 Examination

Q1. One of the important mandate of RBI is prudent management of monetary policy, curbing inflation and checking unemployment in economy. Explain how RBI achieves these diverse parameters by use of different tools available with it. (10 Marks)

Answer 1.

Introduction

The Reserve bank of India uses monetary policy to maintain inflation in looking at even as selling economic growth. A 125-basis factor repo rate drop by way of the Reserve bank of India in 2015 will probably result in reduced lending and deposit prices from banks. During a repo, the RBI sells securities, repurchasing them at a predetermined fee. To get cash from the RBI, the central bank repurchases the guards from the banks. To position it truly, better repo rates imply higher interest charges charged with the aid of banks to their clients. High-interest rates imply

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Q2. Credit appraisal is a critical analytical tool of bank. Largely the profitability of bank hinges on this tool. Any weakness on this front is reflected on the profitability of banks and it also results in accumulation of stressed assets. BASEL-II has given strong recommendations to check this menace. Elaborate in details the important recommendations of this committee. (10 Marks)

Answer 2.

Introduction

The Basel Committee on Bank Supervision proposed global banking regulations known as Basel II to harmonize international banking laws. Additional standards for minimal capital necessities have been introduced through Basel II and described transparency necessities for banks’ capital adequacy exams below Basel II. The number one distinction between Basel II and Basel I is that Basel II includes the credit risk of property held by financial institutions in calculating regulatory capital ratios. Worldwide banking policies primarily based on the three primary pillars of modest

Q3. Risk mitigation is one of the main function/concern of bank in volatile economy. In course of business banks face different types of risks which may vary from one bank to another.

a. Which are the major risks banks are exposed to and how they mitigate it? (5 Marks)

b. Suppose the regulator asks one of the losses making Bank XYZ to close a few branches to reduce cost thereby make the bank more sustainable/profitable. But XYZ Bank refuses to close its few branches, citing some risk/s involved in the process. What are the risks XYZ Bank perceives if it closes a few branches? (5 Marks)

Answer 3a.

Introduction

The capability of a bank to manage risk has a sizeable effect on the choices made by traders. With the enormous size of some banks, overexposure to chance can result in bank collapses that damage tens of millions of people. Governments should better understand the risks of banks if they’re to inspire conservative management and decision-making.

Answer 3b.

Introduction

Risky decisions like cutting back at the range of branch locations XYZ bank takes must now not cross ignored. The bank has no longer yet decided to close down all of its locations across the USA for that reason. Making ready for a discussion of the issue requires knowledge of its

Retail Banking

April 2022 Examination

Q1. Retail Banking is an important arm of banking for building and growing its assets side. What does this mean and what are Banks doing towards growing its assets side? Name any 4 asset side products that Banks provide and explain their characteristics in terms of product nature, its classification & cost benefits for Banks (10 Marks)

Ans 1.

Introduction

Retail banking is a phrase used within the banking zone to explain financial offerings to people instead of organizations. Individuals may also use retail banking to manipulate their price range, achieve credit, and hold their cash safe. Checking and savings accounts, mortgages, credit score playing cards, and certificates of deposit all fall under this broad class (CDs). For maximum clients, local branch banking offerings are the handiest option for meeting all their banking desires at one location. Monetary representatives provide customer assistance and financial

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Q2. As Retail Banking provides various types of products and services to its customers, multiple types of ‘Banker–Customer’ relationships emerge. Name any 4 types of Banker-Customer relationship and explain the fundamentals of the nature of the applicable legal relationship (10 Marks)

Ans 2.

Introduction

Banking is a relationship founded on consideration. The bank-customer hyperlink can take a ramification of forms. In different phrases, you need to connect to them to have a customer account. A contractual connection exists between an account holder and an economic institution. Depending on the nature of the transaction, a banker’s reference to a purchaser can be extraordinary. A contract has been signed, and the partnership’s precise phrases and occasions.

Q3. “Dynamic Bank Limited” is a well-established new generation bank started in India 35 years ago. As of today, it has over 800 branches across the country with over 25 branches in each of the metro cities (Mumbai, Delhi, Kolkatta and Chennai). It has about 10,000 full time staff across its branches and administrative offices. In the last 5 years, its personnel costs, occupancy costs and operational costs have been rising and consequently its profits were also declining.

Analyze the existing situation and identify potential areas that need to be addressed to bring the bank to growth and profitability (5 Marks)
Identify steps and measures that can potentially be deployed to shift product and service delivery to low cost operating models to enhance bank’s profitability (5 Marks)

Ans 3.a.

Introduction

There’s a great deal of tension in the monetary area right now. Most large financial institutions have the sources and benefits to experiment with new business techniques. And they’ve got a strong preference to prevail. Uncertainty concerning the pleasant way to build on critical traits to

Ans 3.b.

Introduction

To increase performance, many companies have plenty of one-of-a-kind activities coinciding. Smaller devices can also benefit from this, but the total effect is frequently disappointing and tough to preserve. Hand-offs between teams can lack tangible benefits to customers and shorter

Compensation and Benefits

April 2022 Examination

Q1. Describe what compensation is and give at least three examples of core compensate practices followed in organizations. (10 Marks)

Answer 1.

Introduction

Repayment can be described as the systematic technique carried out by way of any employer towards its employees inside the manner of presenting some financial fee in alternate for the work they’re doing for the organization. There are numerous methods via which any employee of an organization can reap this repayment, including task performance, job delight, and recruitment support. Numerous different matters may be defined further, like how the compensation is used and the kinds that any business enterprise will use of the repayment system. The following part will briefly speak about the repayment device and provide an idea of Its Half solved only

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Q2. Explain how internally consistent compensation systems and competitive strategy relate to each other. Explain the basic building blocks of compensation system. (10 Marks)

Answer 2.

Introduction

The internally consistent compensation structures can help achieve competitiveness inside an organization’s market. These two techniques are related to every different, and many companies have carried out those strategies simultaneously and have excellent results similarly. There are many basic building blocks or repayment systems included, which might be mentioned in the next part of this answer. Within the internally regular repayment device, it gives fairness, which can be similarly defined as the cost earned through funding. The companies need constant inner

Q3. As the Office Manager at Custom Carpet Cleaning, Bob Huffman must handle a wide range of responsibilities. As the company has grown to over fifty employees, the human resource management practices of the company have become a more significant part of his role. Bob has had little formal education or training in human resources management, but works hard to ensure that the company manages its’ staff effectively. With a new fiscal year approaching, Bob is examining many aspects of the company’s budget. As he reviewed the payroll budget, he noted some wide variations in pay rates of the carpet cleaners across the company’s seven locations. He also noted that some of the pay rates seemed to be higher than what the competition pays. Pay rates and pay increases are determined at each location by the local supervisor and as a result, there is not consistency in the company’s pay practices. Some of the pay differences may be justified. Different locations work on different types of assignments and the jobs the carpet cleaners do may be different. For example, some locations work primarily at residential clients. Cleaners at these locations work directly with the clients and need strong sales and customer service skills in addition to carpet cleaning skills. Whereas locations that work primarily on commercial property have very little client contact, but they face tougher cleaning challenges and must have stronger technical skills. However, Bob does not have a good understanding of which locations have which kinds of responsibilities. He has done some research online and believes that a good starting point for examining the company’s compensation practice would be to conduct a job analysis and create written job descriptions. Based on what he learned through his research, he has decided to create a questionnaire to complete the job analysis process and he will ask one cleaner from each location to complete it. The questionnaire asks the employee to explain the tasks they complete and how they complete them. It also asks the employee to describe any equipment used. Bob plans to use the information collected in the questionnaires to create written job descriptions. Once he has the job descriptions complete, he will use them to help determine if internal pay rates are consistent and if the company is paying competitively in the market.

a. Which job evaluation technique do you think Bob should use when he gets to that step? Why? (5 Marks)

b. Make a final recommendation. What should Bob’s approach be (market meet, market lag, market lead)? (5 Marks)

Answer 3a.

Introduction

Task evaluation strategies may be explained as the manner this is used by organizations to make sure that the exceptional work that is being finished is up to the standard. The primary problem inside the bob situation is that many employees are not centrally dealt with, and raises are given

Answer 3b.

Introduction

The final recommendation needs to be furnished by BOB desires to make sure that there are techniques required to be made certain that the suggestion that the technique is with marketplace lag. This procedure helps ensure that there’s proper cash flow and that there is the right business

Organisational Theory, Structure and Design

April 2022 Examination

Question- 1. 1. ‘Flora Medicals’ is a pharmaceutical company which had a line organisational structure. Now it wants to change its structure to a matrix organisation. As their, HR head, which important principles of organisational structure will you keep in mind while making this change. Explain these principles, in the context of a pharmaceutical company. Justify whether it is the right decision or not. (10 Marks)

Ans 1.

Introduction

Organizational shape plays a critical function in setting up any corporation. It is an administrative shape through which the staff, control, facilities, and assets get assigned to their required positions. It enables to satisfy all the purposes for the fast improvement of a company. There are numerous sorts of organizational systems that we can find. These are- Line structures, structure, Horizontal shape, Hierarchical shape, community-based shape, Divisional structure, pleasing shape, and so on. Each of those structures has its own sets of principles that the Its Half solved only

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Question- 2. Marzari, the CEO of Speedy Automobile Limited, is not happy with the current departmentation system in the organisation. Therefore, he has approached XYZ Business solutions for help. Explain what options XYZ Business Solutions can give to Marzari for selecting an appropriate departmentation strategy. Which option do you think is best suited for an automobile company? (10 Marks)

Ans 2.

Introduction

To reach the tempo of achievement, every corporation wishes to restoration its departments first. By putting the departmentation techniques, the employer can divide the set of works to the group of workers in step with the agency’s desires. This method is infused with six extraordinary sets of methods. Those are- Departmentation regarding the capabilities and operations of the organization, Departmentation regarding the products wherein the company is dealing with, Territorial-based in which locations the corporation intends to do its work, system-primarily

Question- 3. ‘Shanghai Noodle Express’ is a popular fast food company in China. The Business head, Xu Kitang wants to open the company’s subsidiary in India, as it is a popular destination for Chinese cuisine. However, previous attempts of expansion have failed. Therefore, this time they have hired an experienced Market Research Expert like you for suggestions. Keeping the above scenario in mind,

a. Explain which aspects of socio-cultural environment do you think should be kept in mind before venturing into India. Give examples. (5 Marks)

Ans : Part- A

Introduction

Before starting a challenge in a brand new location, it’s far crucial to test the socio-cultural elements of that location. Socio-culture aspects constantly play the primary function in the in addition improvement of that business. The socio-cultural component of a country enables the professionals to increase the business model for the corporation.

Qb. Briefly explain the different approaches that you would suggest for an effective external environmental analysis of a fast food company. (5 Marks)

Ans: Part- B

Introduction

It is very a whole lot vital to specify the tactics earlier than starting any new assignment. The external environmental evaluation for fast food gadgets could be done by using the company. Consequently, the Shanghai Noodles organization can check on the following factors to evaluate

Manpower Planning, Recruitment and Selection

April 2022 Examination

Question 1. In your opinion, what purpose does manpower planning serve for an organization? If you have to plan for manpower, what are the levels at which you perform this activity? Outline the behavioral factors that impact manpower planning. (10 Marks)

Ans 1.

Introduction

Workforce planning is involved with the coordination, motivation, and manipulation of diverse operations internal to an employer. Without question, making plans is the foremost crucial thing for any organization. No employer can attain its targets without proper planning. Human resource making plans is often called workforce planning. Hard work making plans is the system of growing techniques to suit workforce delivery to job availability at the organizational, regional, and countrywide tiers. Reviewing current human assets, waiting for future necessities and availability, and taking movements to guarantee that people and talents fit demand are all Its Half solved only

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Question 2. Krishiv has to develop a fair and reasonable salary structure for a new position at his organization while ensuring equal pay for equal work in an advertising agency. What process should he follow and what are the limitations of that process? (10 Marks)

Ans 2.

Introduction

Equal pay for equal work takes place to be a concept that becomes laid out doing the labor rights. The people running in the very identical place of work would be furnished with identical charges. It found extensive utilization within the context of sexual discrimination and the gender pay hole. Equal pay refers to the entire range of bills, and the benefits loved utilizing a worker. The handiest no longer consists of actual payments; however, it also considers the bonuses and

Q3. Stellar Learning which is an upcoming Edu-tech company aspires to redefine the learning landscape by going global. Shobhit is the senior most person in the HR department who is going to lead the expansion and making sure the right people are available to succeed at an international level.

a. To motivate his team, what benefits of international human resource planning should Shobhit brief his team to help them manage the project successfully? (5 Marks)

Ans 3a.

Introduction

Worldwide Human resource management affords an organization with practical and strategic significance. From the capability perspective, it would carry out a similar set of sports like that of human aid management. However, strategically it can be a link between the business techniques

If his team asks him, regarding the limitations & challenges encountered during international human resource planning, what creative suggestions can Shobhit give to overcome them? (5 Marks)

Ans 3b.

Introduction

Global HRM performs a considerable part within the procurement procedure and allocation of human resources inside a multinational organization. When it operates inside limited overseas places, the challenge is lots easier for the managers; however, when it expands further, the challenges also tend to increase. However, treatments for the challenges constantly come, and the

Industrial Relations and Labor Law

April 2022 Examination

Q1. Maternity benefit is a very important in labour laws’, Comment giving explanation on the evolution and development of maternity policies. (10 Marks)

Answer 1.

Introduction

Labour laws could function as a bridge connecting employees, employers, union leaders, and the management. Labor members of the family law regulate the 3-manner relationships between people, owners, and unions. Independent labor regulation addresses people’s phrases and situations through the employment agreement. Labour law is the diverse series of legislation that governs jobs, wages, running conditions, labor unions, together with people’s rights. The word encompasses both welfare benefits and insurance benefits in its broadest definition. Labour law strives to remedy the strength differential among the contractor and the worker; to prohibit the Its Half solved only

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Q2. ‘The relevance of Gandhi’s basic principles i.e. non-violence, truth, satyagraha, cooperation, and trusteeship as a means to attain harmonious industrial relations and resolve the conflict between labour and capital in the 21st century’. Explain. (10 Marks)

Answer 2.

Introduction

Gandhi’s perspectives on laborers are inextricably linked to the essential economic beliefs, which arose from his extensive political, social, and highbrow dreams. Essential dreams are aimed at personal ethical growth, authentic financial development, the provision of adequate requirements of lifestyles and reviews, order to achieve self, and the warranty of profits equality, equity, and justice. Furthermore, an awful lot of his labor thoughts were influenced by using his incredible self-belief within the global law precept, founded inside the first word of such “Isopanishad” and

Q3. What is the impact of pandemic on labour laws in Germany w.r.t.?

a. Working hours and leaves (5 Marks)

b. Protection measures and compensation (5 Marks)

Ans 3A.

Introduction

The felony function for German agencies regarding COVID-19 is currently very fluid. Extensive revisions in both statute regulation and customary law have occurred in the latest weeks, such example, involving this same obligatory provision of COVID-19 brief examination in the workplace. As a result, they’re delighted to focus on one of the latest adjustments, inclusive of

Ans 3B.

Introduction

In Germany, The working week is described as the six days between Monday and Saturday. Contracted time on traditional operating days may not even transcend eight hours, for a complete of 40-8 hours every week. Underneath a few situations, the running days can be prolonged to 10

Cost & Management Accounting

April 2022 Examination

Q1. Department A’s manager wishes to apportionment the indirect expenses identifiable with department A to all the organization’s other departments. However, the managers of other departments opine that the indirect expenses allocated to department A cannot be apportioned to other departments. Elucidate the terms ‘allocation and apportionment’ and bring out the differences between them to department A’s manager. Also, provide five examples of cost items to the manager suitable for apportionment and their respective basis of apportionment. Identify if department A’s manager was correct. (10 Marks)

Ans 1.

Introduction:

After all, objects have been as they should be collected beneath appropriate account headings, the subsequent step is to allocate and apportion such prices to cost centers. That is also known as overhead departmentalization. The exercise of associating overhead production expenses with separate production/service divisions or price facilities is referred to as the departmentalization of production overheads. It is executed using allocating and allocating overheads throughout numerous departments. Allocation and apportionment of overheads between manufacturing and Its Half solved only

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Q2. Plyway manufactures and sells wooden chairs. The chief accountant of the entity is contemplating whether to follow marginal costing or absorption costing for preparing the profit statement. Explain any three advantages of marginal and absorption costing to the chief accountant. Also, try to bring out three differences between marginal and absorption costing to make a choice easy for the chief accountant. If the chief accountant prepares the profit statement for internal decision-making purposes, which of the two methods should she follow? (10 Marks)

Ans 2.

Introduction:

Marginal costing and absorption costing are two exclusive strategies for inventory valuation. Marginal costing is a method in which the variable costs are handled as product prices, and the ongoing expenses are handled as period costs. In Marginal costing, the handiest variable prices incurred via the organization are implemented to the inventory. In assessment, the organization’s variable and glued costs are carried out to the stock in absorption costing.

Q3. Framers is in the business of trading in frozen mango pulp tins. It always maintains more inventory than required and incurs huge holding (carrying) costs. It wishes to know the ideal quantity of inventory to be ordered that would minimize the ordering and holding costs. It provides the following information:

Annual requirement 30,000 packets; cost of one packet is ₹1200; ordering cost is ₹3,240 per order and holding cost is 5 percent. Compute the economic order quantity. (5 Marks)

Ans 3a.

Introduction:

The extraordinary order amount for an employer to acquire to reduce stock expenses such as holding charges, shortfall costs, and order fees is the financial order amount (EOQ). Demand, ordering, and retaining costs are assumed to be consistent in the calculation. Ford W. Harris

determines the acceptable number of units to reserve such that the cost is minimum and the quantity of units is optimal.

Qb. What is the total inventory cost if the company has been ordering 2,500 packets with every order? Would the total inventory cost be higher or lower than the EOQ? (5 Marks)

Ans 3b.

Introduction:

The stock price is described as the overall value a firm incurs while preserving stock. It is commonly one of the maximum essential variables in a corporation’s performance. Financing, system, labor, shielding measures, coverage, handling, obsolescence, pilferage losses, and the opportunity cost of coping with stock are all factors of inventory value manipulation. The overall value of keeping stock is the sum of these components. Stock charges, which are defined

International Marketing

April 2022 Examination

Q1. Netflix adopted an aggressive growth strategy to establish itself as a global force in the video streaming industry Is Netflix a global brand. Discuss its brand strategy to appeal to the Indian audience. (10 Marks)

Answer 1.

Introduction

An effective advertising and marketing campaign is red notice, Netflix’s highest-grossing movie to date is being propelled to the top of the charts. The photograph has acquired a mixed bag of reviews, but no person can dispute that the performances of Ryan Reynolds, Dwayne Johnson, and Gal Gadot elevate it above the ordinary. Promotions for pink notes are natural for Netflix India’s efforts to attract viewers who want exciting crook stories with a few glitz and glamour thrown in. They also accomplished it with sacred video games, money Heist, and Squid video Its Half solved only

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Q2. Using macroeconomic environment analysis discuss suitable go to market strategies for Aquafresh to deepen its presence in the Indian market. You could suggest 3 key strategies. (10 Marks)

Answer 2.

Introduction

A step-through-step method for bringing a product to market is referred to as a “go-to-market method.” it’s common for a successful GTM approach to incorporate the following components: target audience identification, marketing making plans, and sales approach system. An effective GTM method should pick out a market difficulty and present the solution. Each product and marketplace are specific. To put it another way, a GTM approach is a corporation’s approach to

3. Tanish a strong Indian jewelry brand founded in 1994. The brand would like to diversify to the Gulf Region and appeal to the millennials. The brand does have presence in Dubai but is not performing as expected. The brand faces tough competition from Damas, Malabar and Kalyan Jewellers.

a. How can Tanish benefit from market research insights? (5 Marks)

b. Suggest a suitable communication strategy to build awareness and customer base in the marketplace. (5 Marks)

Answer 3a.

Introduction

Conducting marketplace studies will help you higher understand your business and your audience. More excellent knowledge translates into a more significant impact. A company that carries studies into its strategy is higher prepared to conform to continuously changing surroundings. As a result, your business will always be one step ahead of the p.c

Answer 3b.

Introduction

Making clients interested in your service or product is what subjects most. It is impossible to reach a target marketplace if an organization does now not apprehend its clients and the factors that affect its buy decisions. A company’s particular desires might be considered while

IT Project Management

April 2022 Examination

Q1. You have just been appointed as the CIO of Godavari Ruchulu – a 75 yr food products company in South India. Mr Chowdary, the CEO is keen to modernize the IT landscape of the company by implementing SAP. As a first step, he has asked you for a Project Plan – from the AS IS situation of disparate legacy systems to the TO BE of Enterprise SAP. Prepare a 2-Page Executive Summary of your Project Plan to serve as a basis for a detailed discussion with Mr Chowdary. (10 Marks)

Answer 1.

Introduction

The ever-changing IT industry has some significant values to offer to any business in modern times. Implementing modern technology in an old organization is one of the significant parts that ensure that each element of the business is covered. Inside the case of Godavari Ruchulu, a 75 years vintage product organization, a modern generation like the SAP device can be very valuable as it can help ensure that it maintains up with the contemporary global. As the CEO of the business enterprise wants to put into effect SAP technologies, the primary factor that is Its Half solved only

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Q2. You are a CONSULTANT to Zamorin Cooperative Bank. You are required to prepare the RFP to be issued by the Bank to System Integrators for implementing a core Banking Product – either FLEXCUBE or Temenos and integrating it to Zamorin Cooperative Bank’s existing Systems – D365 ERP & D365 CRM. Prepare the 3-Page Executive Summary of the RFP with all requisite sections. For additional information re: the specific products, you may refer the company websites. (10 Marks)

Answer 2.

Introduction

The use of the core banking device like the oracle flexcube or the tremendous one of the essential matters needed to ensure that the banking strategies are operating fine. Within the case of the Zamorin Cooperative bank, there’s using the MicrosoftD365-ERP and CRM. However, with using the oracle flexcube, there can be extra versatile capabilities to be had. It may help ensure a better and secure manner of banking within the coming instances. The flexcube is automatic established central banking software advanced by the oracle foundation, which enables

Q3. Mr. Menon, CEO of Frontier Mutual Funds has convened a meeting for the CxOs to discuss the firm’s IT Strategy Roadmap. At this meeting Ms. Naidu, the newly appointed CIO has announced her intention to outsource the ongoing Maintenance & Support of Frontier Mutual Funds’ Brokerage Systems to an IT Firm. Dr. Manjappa, the COO of the company is skeptical and asks Ms. Naidu if she has considered all the issues involved.

When Mr. Menon, asked him if he had specific concerns, Dr. Manjappa immediately said “I see two issues that need detailed discussion… (1) How will this affect the Systems’ Performance/Availability and (2) How will we maintain Confidentiality of Information?”

How will Ms. Naidu respond to Dr. Manjappa’s queries on…

a. Systems’ Performance/Availability? (5 Marks)

b. Confidentiality of Information? (5 Marks)

Answer 3(a).

Introduction

Outsourcing the preservation and help sports to an outside IT company has massive advantages. This method no longer simplest enables to ensure that there may always be proper assistance present, but the tension of updates and patches is now not there. This allows in focusing on other

Answer 3(b).

Introduction

Other than availability and performance, security is one of the crucial factors for any software program or organization. Security info includes clients’ information, private facts, company personal information, and different sensitive data. Consequently, before proving the software program to any IT organization, a list of factors must be ensured for protection functions.

IT Infrastructure Management

April 2022 Examination

Q1. Select any three companies in different industries such as banking, retail store, airlines or package delivery that you do business with? How optimal IT Infrastructure in each company use to engage customer, keep the customer informed or create a unique customer experience? (10 Marks)

Answer 1.

Introduction

The three companies of various industries, banking, retail save, and package transport, wherein the IT infrastructure control entices the customers and retains the customers informed, will be discussed inside the next component. The businesses chosen for in addition discussion are HDFC bank for the banking sector, IKEA for the retail shop sector, and Amazon for the package deal delivery quarter. The facts generation infrastructure management of those groups has enhanced a few factors which are helpful for consumer engagement, and in addition, they’re running greater

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Q2. For a hypothetical organization of selected industry suggest what all optimal IT Infrastructure is required for the rapid growth of the organization. Discussion should contain topics related to server farms, cloud computing, green computing and virtualization along with following components of IT Infrastructure Ecosystem. Propose a suitable IT Infrastructure: (10 Marks)

Answer 2.

Introduction

An international organization into hospitality coined as Synopsis Pvt Ltd has launched recently and is doing enterprise at a significantly high degree. The employer has done two Mergers after its launch with the corporations who provide items related to their enterprise. The company desires to have the most excellent IT infrastructure to achieve its business proposals. The employer can enhance through introducing new IT methods in its business and development. The IT infrastructure will help them perform the paintings quickly and on time. As they’re into

Q3.a. In general hotel industry is not regarded as the most high-tech industry, and many hotels companies only cautiously adopt IT Infrastructure and new technologies. As for many guests, the quality of a hotel stay is in the end determined by whether or not they have some chocolates on their pillow at night and whether they get good night’s sleep and a good breakfast. For Modern, the hotel that defined 5000 instances in which a service encounter can lead to guest dissatisfaction, making the guests’ stay as enjoyable as possible is the most important goal. Offering technological advantages such as self- service check-in kiosks would not be considered appropriate for luxury hotels of this class. On the other hand, tasks that happen “behind the scenes” offer a host of opportunities to use information technologies. One of these applications is Modern’s customer relationship database. Containing records more than 2.5 million guests, this system is designed to store even the most minute guest preference, so that the guest’s next stay can be made even more enjoyable. In addition to information about guest’s favorite newspaper, or preference of room or pillow, even information overheard in a guest’s casual conversation with waiter is entered into database, so a guest who mentions that She/he likes a certain kind of flower might find a vase with bouquet of these on her/his table the next time she/he visits a Modern.

Question. What are the various components of IT infrastructure ecosystem used in the above caselet for achieving rapid growth in the selected industry? How cloud computing will be helpful in the industry discussed in the above caselet? How asset management is done in such kind of industry? (5 Marks)

3.b. Green computing is a practice of using computing devices so that they can be used efficiently and without causing harm to human beings and environment. The purpose of promoting green computing is to reduce the consumption of energy and to reduce carbon emission (CO2 emission). Suggest few actionable points/ drivers for achieving green data centres and servers. List down few features of green data centres and servers. What are various approaches used for green computing? Explain with the help of real life example. (5 Marks)

Answer 3(a).

Introduction

The use of modern technology is one of the main things executed by using modern hotels. The usage of the technology enables within the system of ensuring that the visitors have a great and at ease stay and ensures that they’re given the most advanced treatment in phrases of technological advancement.

Answer 3b.

Introduction

the world is going via various environment-related issues nowadays. As a result, companies are adopting the green techniques of doing enterprise amongst all of the processes of the green information centers. These centers are usually built in an environment-pleasant region or facility.

Fundamentals of Big Data and Data Analytics

April 2022 Examination

Q1. On the path towards industrial and social progress Tata Power-DDL has always been a front runner in introducing reformative solutions such as Smart Grid Operations, Automatic

Meter Reading, etc. to the power segment in North & North-West Delhi. Among other challenges, revenue leakage and power theft were causing a roadblock in Tata Power-DDL’s goal to optimize the power supply for consumers at reduced tariffs.

By digitalizing the power distribution systems, Tata Power – DDL opened the doorway to a vast amount of information that was heterogenous and unstructured. With an aim to enhance decision-making and optimize entire utility ecosystem, Tata Power-DDL’s outlook was to employ advanced digital technology like Big Data analytics.

Tata Power-DDL partnered with Hitachi Systems Micro Clinic to leverage their IT X OT expertise for social enhancement. Collaborating with Tata Power-DDL, Hitachi designed a holistic blueprint for the implementation of end-to-end advanced data analysis solutions; deploying world-class technologies to streamline data ingestion from diverse platforms, systematize scheduling of data and execute data engineering on big data along with swift advanced analytics.

By creating an advanced and reliable system architecture for big data analytics using IT X OT, Hitachi provided Tata Power-DDL with an operational advantage by focusing on:

IT integration objectives
Solution modifications
Speedy execution by using efficient operation technology and result optimization
Power Operation Technology

Thus, improving operational efficiency and accelerating the delivery of true value to the society by curbing power losses and reducing tariffs for consumers.

a. In this case, how Big data analytics will enable prevention of revenue leakage in power sector. Which tools can be leveraged for data ingestion, scheduling as well as final operationalization of analytics?

b. How is distributed computing different from parallel computing? Use this context to explain the difference.

c. Which analytics methodologies can be used to analyse the business problems mentioned in the case? Which business metrics will be useful to track the possible fallacy in meter reading? (10 Marks)

Ans 1.

Introduction

Tata Power Delhi Distribution confined is a joint merger between the government of Delhi and North Delhi strength. In July, it started to operate in 2002 to serve 7 million in north and northwest Delhi. The company operates in 510 sq. km. Location with a peak load of approx 2074 MW. It is the first to introduce an automatic Metering shape-based on-demand program to manipulate excessive call for and pressure grid. Tata Power DDL has delivered distribution control structures, SAP components, and Outage control technologies. In 2008, Tata strength

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Q2. State 3 use-cases of business analytics within the banking industry, highlighting usage of descriptive, predictive, and prescriptive analytics. Give an example of how mobile analytics is relevant for the industry and the resultant impact vs. the traditional banking systems. (10 Marks)

Answer 2.

Introduction

The descriptive analysis includes processing and figuring out diverse patterns and summarizing data obtained thru reporting. Consumer segmentation is based totally on their spending nature. Likewise, customer offers and discounts are based on segmentation. Information analytics is the backbone for the banking industries and credit score businesses. Statistics analytics has furnished a broader scope for the growth and improvement of banks. It is a full-size component to analyze via search, conduct, and forecasts to assist the banking industries. For economic institutes,

3.a. Explain how prescriptive analytics has increasingly been adopted along with big data in the companies. You can also mention the relevant stakeholders in the business who are needed to make this a success. (5 Marks)

3.b. Mention 2 business examples of prescriptive analytics which are fueled by the Big data and Mobile Analytics revolution with the necessary context and methodology. (5 Marks)

Ans 3(A).

Introduction

Prescriptive evaluation is helpful to understand which expansions are helpful and whether or not it’s far worthwhile. It is a discipline thru which corporations could make high-quality selections in the given situation. This analytics is essential because it offers lengthy period economic

Answer 3(b).

Introduction

A manufacturing industry could draw extra company information. It refers to the ones businesses mounted ultimately. It’s miles helpful to do away with vital information to supply the favoured outcomes. It specializes in the proper allocation of resources and increases efficiency to function.

Emerging Technologies IoT, Augmented Reality, Virtual Reality

April 2022 Examination

Q1. As more and more new technologies get into play; risks will get more concentrated into a common network. The attacks like DDoS can be targeted to any company of any size. So, all companies thinking of innovative technologies deployment must take security very seriously and from the start and at each stage/level. Describe the difference among IoT, AR and VR technologies. Explain the security and privacy concerns related with these technologies and the solution to resolve them. (10 Marks)

Ans 1.

Introduction

The 21st century is the time while technology is developing a significant extra effect on humanity not only as it’s the time but also because it is the need of this time. Like cinemas we’re watching, games we are gambling on are developing an extensive effect on us. That is in which augmented and virtual truth comes into play. Humans played outside games, explored theatres, and watched dramas on stage in advance times. Moreover, they did something they did with completeness, like all of the five senses exploring a specific event, which can be why people Its Half solved only

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Q2. India is now getting ready for emerging technologies such as 5G, artificial intelligence, block chain, augmented reality, virtual reality, machine learning & deep learning, natural language processing and robotics. These are going to play a crucial role in the government and industry alike, whether it is planning or decision-making; accelerating development or analyzing deployment, problem solving or product development; discovering new trends or drawing out unknown correlations. With taking example of any company of your own choice, explain the adoption process of Virtual Reality and its paybacks in India. What are the factors which affect the quality and usability of a virtual reality applications? Explain briefly. (10 Marks)

Ans 2.

Introduction

One of the first-class examples of an Indian company is the Defence studies and development organization, DRDO. Here there are multiple approaches in which these techniques are accomplished. The fighter planes are furnished with digital truth cameras to get a clear vision of the enemy. 3D imaging allows them to become aware of the 360° view of the drones and the launchers, which offers them accurate views. It facilitates them to identify and make required

Q3. Understanding VR technology and how it can “create emotional-physical responses” is vital, as it allows students to conceptualize how businesses can apply these tools in new ways, such as increasing brand engagement with customers.

Describe the applications and limitations of AR and VR in education sector on the basis of use cases. (5 Marks)
With providing some real statistical data from authorized resources, explain how investing in Internet of Things (IoT) systems could level up revenue in pharmaceutical industry. (5 Marks)

Ans 3(a)

Introduction

There is a way known as the touch and experience method in teaching. In these criteria, augmented truth and the digital fact is a blessing. The second purpose is the pandemic when schools and universities are closed. Instructors use this era to normalize students’ experiences,

Ans 3(b)

Introduction

Before the net of factors, IoT was there; we had minimum facilities like conventional check-ups and pharmacy offerings, which is way extra steeply-priced. The generation shifted and bent toward technology, now centers known as telemedicine and telecommunication.

E-Business

April 2022 Examination

Q1. Select any 5 sectors/industry in India doing e-business and state the online marketing strategies (any 2) and online marketing tools (any 2) tools used by companies in each of those sector/industry for successful implementation of e-business. (10 marks)

Ans 1.

Introduction

Online purchasing has introduced a new generation, and it is right here to live. In step with one current projection, via 2040, internet purchasing might account for 95 percent of all international purchases. An internet company is one of the excellent methods to begin a brand new business and generate money fast. If you haven’t already, you have to take gain of the diverse technical breakthroughs that have more miniature the globe. Whether you have already got a company or

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Q2. Select any 10 companies/organizations doing e-business in India and state how implementation of e-CRM (any 5) and e-SCM (any 5) had significant impact on their business in terms of results based on improvements in customer relations and supply chain management (10 marks)

Ans 2.

Introduction

Oscar Gomes’ term “eCRM” (electronic customer relationship management) carries all conventional CRM traits. CRM systems that utilize intranets, extranets, or the net are labeled into this class. All purchaser contacts handled the usage of facts era (IT) is known as digital customer relationship management (ECRM) (IT). Records collection, compilation, and consumer participation are part of the eCRM technique. Because of its intra-organizational cooperation, eCRM is more successful at connecting with clients than traditional CRM. Customers

3. a) List any 5 ways through which organizations doing e-business can collect data/information about their customers with an example for each (5 marks)

b) List any 5 internet marketing tools used by organizations/companies doing E-business in India with an example for each tool (5 marks)

Ans 3a.

Introduction

Groups today have easy access to a wealth of valuable facts. DMPs are required for the acquisition, garage, corporation, assessment, and activation of statistics. The facts control platform will help all of these responsibilities and the total capacity of your facts (DMP). There are various methods to collect records of the usage of DMP.

Ans 3b.

Introduction

A number of the latest fulfillment testimonies have come from e-commerce Company entrepreneurs who are simply getting begun. However, diving headfirst into this business approach is a volatile prospect. If you do not have the proper gear and assets, your entire life

Cloud Computing

April 2022 Examination

Q1. You are invited by the Government of Kazakhstan to advise on deployment of cloud for Government-to-Citizens (G2C) services. The Government is very keen to reduce the total cost of ownership and increase scalability of its e-governance infrastructure. As such, it is evaluating the use of cloud and the right choice for the deployment model. You have been asked to provide a brief report explaining pros and cons of each cloud deployment model for e-governance systems in Kazakhstan. (10 Marks)

Ans 1.

Introduction

With the advent of the internet, much of the lives of human beings have been modified for the best. There has been an alternative within the manner humans work and have interacted. Such changes in the humans approach notably impact the operating of the corporations and the government. Cloud computing governance, while visible from the angle of statistics generation, it’s miles intensely centered on the factors of responsibility and defining the decisions made by the organization. The relationship between human beings, institutions, and organizations also has Its Half solved only

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Q2. Academy Edutech is a startup being incubated at IIT Delhi. It offers K12 e-Tutoring via cloud. Being a startup, it is unable to afford its own data center and is considering commercially available technology platforms for cloud computing. Specifically, it is evaluating (a) the Cloud Deployment Model and (b) Cloud Service Provider. You are invited to provide a comparison of these choices and recommend the most suitable combination for them. You may get more details by visiting the web site of CSP firms or you can make your own assumptions. (10 Marks)

Ans 2.

Introduction

The arrival of contemporary technology has been an extra widespread push toward virtual learning and far off getting to know. Both of them are feasible with the help of the IT structures. Cloud-based systems have made such activities viable and treasured. Cloud is a technological advent that enhances the possibilities for change for the users. The requirements of a business can be managed more efficiently with the use of cloud computing. Inside the subject of schooling, cloud-based processes have been on the rise. It is not best for the students who

Q3. The Top Management of Chettinad Spices is meeting to discuss their plan for a New CRM Solution. Both the COO, Mr. Senthil and the VP of Sales, Mr. Menon are of the strong opinion that the company should implement a Custom On-Premise CRM solution to be developed by the company’s regular IT Partner. On the other hand, both, Mr Naidu, the CIO and Ms Bajwa, CFO are keen to move to a cloud Cloud-based SaaS CRM solution. The debate is getting heated as Ms Bajwa also recalled past IT system implementation failures.

a. What arguments can Mr. Senthil make in favor of in-house CRM implementation? (5 Marks)

b. What arguments can Mr Naidu make in favor of a Cloud-based SaaS CRM solution? (5 Marks)

Ans 3a.

Introduction

While looking forward to implementing CRM inside an organization, the technologies alone could no longer decide the corporation’s success. It requires the obligations related to a selected undertaking to be assigned to the proper team. With the in-residence implementation of cloud-based CRM, it will become drastically less challenging to broaden skills. Subsequently,

Ans 3b.

Introduction

SaaS-primarily based CRM affords a move-to platform on the infrastructure of the cloud spaces that can help a business venture manage their interactions with their customers better. The sales can also be higher addressed with the help of it. Consequently, Mr. Naidu has given you his